Woodworking & Power Tools Forum - Festool Owners Group > OFF-TOPIC > General Friendly Chat > Thanks for all of the nice notes from members
Pages: [1]   Go Down
« previous next »
  Print  
Author Topic: Thanks for all of the nice notes from members  (Read 658 times)
0 Members and 1 Guest are viewing this topic.
Shane Holland
Festool USA Employee
FOG Administrator

Offline Offline

Location: USA
Member Since: Jan 2007
Posts: 5119



WWW
« on: April 05, 2011, 10:22 AM »
So, I just got back to the office today after a short trip to Virginia to visit family. Sitting on my desk was an unmarked envelope. When I opened it, there was a nice note from Brice expressing his appreciation for the forum. Apparently, he also contacted quite a few members and dealers who also wrote a lot of very nice things. What a great surprise and nice gesture on everyone's part!

I've said it many times over, but I love my job and I'm fortunate enough to work for a phenomenal company. I really enjoy my time on the forum and interacting with all of you guys. Fortunately, I also work with some of the best people I've ever worked with. They deserve a lot of the credit for providing our customers with superlative service. Brian and Steve are two great trainers and we're fortunate to have them as a part of our team. For those of you who have attended an end user training class, I'm sure you would agree. Lester and his guys in the repair department are amazing. They dish out heaping helpings of customer service every day and treat every customer with personal attention and courtesy. Our guys who assist customers who call in with questions about the tools and their applications are all top notch. It makes it easy when I work with these folks who share my passion for Festool and our customers. Be sure to take a moment to send an email or letter to let those folks know they've served you well should you ever have the opportunity to talk with one of them.

Thanks for all of the kind words and taking the time to put this together. It definitely means a lot and reinforces the feeling of friendship and camaraderie with our members. It's my pleasure to serve you all and help make each of you feel like a part of the Festool family here on the FOG.

Shane
Logged
Shane Holland | Festool USA | Sales: 888-337-8600 | Service: 800-554-8741 | sho@festoolusa.com

Faster. Easier. Smarter.



Power Tools, Domino Joiners, RRP HEPA Vacs, Track Saws,  Drywall Sanders, Cordless Drills, Tools for Painters, LED Worklamp, Router Tables
Mac

Offline Offline

Location: Nottingham, UK
Member Since: May 2009
Posts: 716


A Scotsman living abroad
« Reply #1 on: April 05, 2011, 02:01 PM »
You're alright by us, Shane.  Smile
Logged
Brice Burrell

Offline Offline

Location: Pittsburgh, PA, USA
Member Since: Mar 2007
Posts: 6247


Remodeling Contractor


WWW
« Reply #2 on: April 05, 2011, 06:31 PM »
Quote from: Mac on April 05, 2011, 02:01 PM
You're alright by us, Shane.  Smile

Yes, I agree.  No question it's a team effort, it just so happens you're the front man in terms of public relations on the internet.  So, you're getting the a pat on the back for a job well done.  Of course, this is the internet when things can change quickly and we may want your head on a platter tomorrow. So enjoy the love while it lasts. Tongue Out Big Grin   
Logged
Check out my new blog, The Green and Dark Blue Blog.
PeterK

Offline Offline

Location: Wet muggy humid South
Member Since: Jan 2007
Posts: 822
« Reply #3 on: April 05, 2011, 07:34 PM »
Shane - you do realize Brice is just "sucking up"!!!   Ban He got concerned he has been picking on you too much and forced all of us to submit to his diabolical plan to seek favor!   Scratching Chin

Nah we do love all you do for us.  Thanks
Logged
Peter Halle
Global Moderator

Offline Offline

Location: Powhatan, Virginia USA
Member Since: Jul 2007
Posts: 6526



WWW
« Reply #4 on: April 05, 2011, 08:15 PM »
Shane,

You deserved every one and more.   Thanks

Peter & MacGyver
Logged
The tools in my truck were talking the other day.  The Dewalts, PC's, Boschs, Makitas were not happy.  They also were in the minority.  Their complaint:  They felt unused and unappreciated since the Festools moved in.  I guess the truth hurts.
Sal LiVecchi

Offline Offline

Location: Sayville, NY USA
Member Since: Sep 2010
Posts: 882
« Reply #5 on: April 05, 2011, 09:36 PM »
Shane   I will say this was a well deserved acknowledgement of what you do and are all about   Thumbs Up
Logged
Life is too short and the road is too long to drive anything less than a Festool
harry_

Offline Offline

Location: Middleton, NH
Member Since: Nov 2009
Posts: 1067
« Reply #6 on: April 05, 2011, 09:43 PM »
Quote from: Sal @ Theshipstore on April 05, 2011, 09:36 PM
Shane   I will say this was a well deserved acknowledgement of what you do and are all about   Thumbs Up


+1
Logged
Disclaimer: This post is for educational and entertainment purposes only. Any resemblance to real persons, living or dead is purely coincidental. Void where prohibited. Some assembly required. Batteries not included. Contents may settle during shipment. Use only as directed. No other warranty expressed or implied. This is not an offer to sell securities. May be too intense for some viewers. No user-serviceable parts inside. Subject to change without notice. One size fits all (very poorly).
Pages: [1]   Go Up
  Print  
« previous next »
 
Jump to: