Author Topic: Bridge City Tool Sales  (Read 13007 times)

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Offline Peter Halle

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Bridge City Tool Sales
« on: January 08, 2013, 07:54 AM »
I visited the Bridge City Tools website this morning and discovered that a sale is coming.  I have used sales like this in the past to purchase some of my tools and thought I would pass on this opportunity to others.

For those not familiar with Bridge City Tool products, they don't have power cords, they are uber high quality, and are priced accordingly.  Except for the lack of power cords they sound like Festools don't they?

I picked up the 6 inch and 12 inch bench rules (BR-6 and BR-12) and the JS-7 Japanese saw in a previous sale and the prices in the upcoming sale are even better than what I paid - especially the JS-7 (regularly $139.95 sale $29.00).  

So, as John E. suggested in his blog, I have passed on the information.  I have no affiliation with Bridge City Tools.

If you are interested, go to the blog linked above, and good luck.

Peter
« Last Edit: January 08, 2013, 08:18 AM by Peter Halle »

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Offline Tim Morris

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Re: Bridge City Tool Sales
« Reply #1 on: January 08, 2013, 07:35 PM »
Darn you Peter.

Offline kfitzsimons

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Re: Bridge City Tool Sales
« Reply #2 on: January 08, 2013, 07:49 PM »
I went to BCTW site, but nothing about a sale.  ???

Offline Peter Halle

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Re: Bridge City Tool Sales
« Reply #3 on: January 08, 2013, 09:05 PM »
The link I posted will take you to John's blog where you can see what is being offered.  You can then look thru their other pages to see a description.

I got an email about 30 minutes ago that said that the sale will be posted on their Clearance Page of their website starting at exactly 5:00 PM Pacific Time on the 9th.

Like I said, good luck!

Peter

Offline Bikeboy80

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Re: Bridge City Tool Sales
« Reply #4 on: January 08, 2013, 09:25 PM »
WOW, just WOW. True pieces of art. [eek]
The Green Koolaid sure is sweet...

Kapex w/crown stops, Domino DF 500 Set, Syslites, PS300, RTS400, RO150, OF1010 w/LR32 Kit, TS75, 75" + (2) 55" rails, RO90, ETS125, RAS, Custom abrasive systainer, CTmini, CT36AC w/blastgates, PLANEX w/harness, TI15, T12+3 set, MFT/3 cross cut, Universal Cleaning set, Turbo Suction Brush, 12 drawer Sortainer, Extra Systainers with job specific tool collections

Drumm Design Remodel

Offline kfitzsimons

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Re: Bridge City Tool Sales
« Reply #5 on: January 09, 2013, 06:31 AM »
Yep. I got the email just minutes after posting "nothing about a sale".

Offline guitar_ed

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Re: Bridge City Tool Sales
« Reply #6 on: January 09, 2013, 08:11 PM »
I can't get their web page to pull up.  I expect it's overloaded.   ???


Actually, it's there, just REALLY slow.  (3 minutes after the above comment.)
edg
« Last Edit: January 09, 2013, 08:17 PM by guitar_ed »
RO-125, model 2000 router, Domino 500, mini dust extractor.  Various bits & accessories & systainers.

Offline Peter Halle

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Re: Bridge City Tool Sales
« Reply #7 on: January 09, 2013, 08:18 PM »
Like I said - good luck.   [big grin] [big grin]

Peter

Offline Blackberry

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Re: Bridge City Tool Sales
« Reply #8 on: January 09, 2013, 08:56 PM »
Well it took awhile but I picked up three Japanese saws and a replacement blade.  Thanks Peter for the heads up yesterday!

Offline Deadskins

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Re: Bridge City Tool Sales
« Reply #9 on: January 09, 2013, 08:57 PM »
Thanks for the tip.  Got a nice Japanese saw at a great price.
Ranny

Offline jacko9

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Re: Bridge City Tool Sales
« Reply #10 on: January 09, 2013, 09:00 PM »
Thanks Peter,

I think I might just order (or not) the HP -8 Stainless Steel block plane kit for only my next months Social Security check [eek]  Actually I think I can just send all of my Social Security checks to Bridge Tools and have them send me one of their fantastic tools every year or so [wink]

Great tools sure do have a eye opening price.

Jack

Offline Peter Halle

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Re: Bridge City Tool Sales
« Reply #11 on: January 09, 2013, 09:22 PM »
Hey,  they are high end tools.  I warned you.  But for those who never have had one, when you get them you will understand better.  Festool still rocks better in my book - they have power cords and make all sorts or sounds  [big grin]

I remember early in my interest / career actually buying one of their catalogs in a Walden's Bookstore and admiring and wishing one day.  I waited 25 years.

Have fun with your stuff, but GREEN RULES!

Peter

Offline Richard/RMW

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Re: Bridge City Tool Sales
« Reply #12 on: January 09, 2013, 10:15 PM »
Thanks for the tip.  Got a nice Japanese saw at a great price.

I think you got my saws... the site is bogged down and even items shown as "available" are not. Oh well, not a very dignified way to clear out inventory but it is effective.

RMW
As of 10/17 I am out of the Dog business and pursuing other distractions. Thanks for a fun ride!

Offline Sal LiVecchi

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Re: Bridge City Tool Sales
« Reply #13 on: January 09, 2013, 10:41 PM »
I have to say the saws sold out very fast, I thought I jumped in at the beginning as to the start time but, well they were sold out. Did get the six inch and twelve inch rules though  [big grin]
Sal
Life is too short and the road is too long to drive anything less than a Festool

Offline deepcreek

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Re: Bridge City Tool Sales
« Reply #14 on: January 09, 2013, 11:04 PM »
Peter,

Thanks for the notice about the sale!

I was lucky enough to snag the 6 inch and 12 inch bench rules (BR-6 and BR-12) along with the JS-7 Japanese tenon saw.

These are my first tools from Bridge City!

Joe
Joe Adams
TimberFire Studio
Houston, Texas

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Offline Deadskins

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Re: Bridge City Tool Sales
« Reply #15 on: January 10, 2013, 07:11 AM »
Quote from: Deadskins on January 09, 2013, 08:57 PM
Thanks for the tip.  Got a nice Japanese saw at a great price.


I think you got my saws... the site is bogged down and even items shown as "available" are not. Oh well, not a very dignified way to clear out inventory but it is effective.

RMW

Sorry about that.
I had my iPhone clock set for 7:55 EST, and selected the saw at exactly 8:00.
Ranny

Offline Richard/RMW

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Re: Bridge City Tool Sales
« Reply #16 on: January 10, 2013, 08:25 AM »
Quote from: Deadskins on January 09, 2013, 08:57 PM
Thanks for the tip.  Got a nice Japanese saw at a great price.


I think you got my saws... the site is bogged down and even items shown as "available" are not. Oh well, not a very dignified way to clear out inventory but it is effective.

RMW

Sorry about that.
I had my iPhone clock set for 7:55 EST, and selected the saw at exactly 8:00.

Mine was set for 8:00, but I was in the shop finishing a cigar. Gotta get my priorities straight... [doh]

Enjoy the saws!

RMW
As of 10/17 I am out of the Dog business and pursuing other distractions. Thanks for a fun ride!

Offline Peter Halle

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Re: Bridge City Tool Sales
« Reply #17 on: January 10, 2013, 08:31 AM »
Hey,

If this becomes another tool addiction, don't blame me.  I just was surfing and I love quality tools.  My budget just won't let me acquire them all.

The Bridge City website was overloaded and they posted that they had never seen such traffic.  I did not add to that traffic.  [blink]

Knowing how the Fogger Nation loves precision and accuracy - hence Festool - my guess is that some of the overload was due to members here.

Have fun!

Peter

Offline NuggyBuggy

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Re: Bridge City Tool Sales
« Reply #18 on: January 10, 2013, 11:31 AM »
I was in for a bunch of little parts until I found out what they were quoting for shipping.  What should have all fit in a shoebox or less was coming to be about $70 by cheapest method.
“I am on a drug. It’s called Charlie Sheen.”

Offline PaulMarcel

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Re: Bridge City Tool Sales
« Reply #19 on: January 10, 2013, 01:24 PM »
I grabbed a couple 6" and 12" bench rules to give as gifts.  Should have grabbed more; they are really nice easy-to-read rules.  Most of the infill knobs and DIY-infill knobs disappeared right at opening.  I hoped to get a DIY set to try filling with stone.
Visit my blog for Festool adventures
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Offline Deadskins

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Re: Bridge City Tool Sales
« Reply #20 on: January 10, 2013, 02:11 PM »
John had a pretty nice apology in his blog.  I have been in IT for 30+ years and this was a typical server overload, and not surprising at all.  (I have personally, in my lifetime, taken down mainframes (IBM, UNIVAC, Others), mini-comuters, PC, Macs, servers, data bases, client-servers, and several remote sensors.) [tongue]
Ranny

Offline Richard/RMW

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Re: Bridge City Tool Sales
« Reply #21 on: January 10, 2013, 03:46 PM »
John had a pretty nice apology in his blog.  I have been in IT for 30+ years and this was a typical server overload, and not surprising at all.  (I have personally, in my lifetime, taken down mainframes (IBM, UNIVAC, Others), mini-comuters, PC, Macs, servers, data bases, client-servers, and several remote sensors.) [tongue]

That was very classy, and good PR to boot. I may have to buy those saws at full price just to balance out Karma, not to mention they look really sweet.

RMW
As of 10/17 I am out of the Dog business and pursuing other distractions. Thanks for a fun ride!

Offline Blackberry

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Re: Bridge City Tool Sales
« Reply #22 on: January 10, 2013, 06:10 PM »
As I mentioned above, I participated in the sale too.... I truly hope I didn't add to their stress level!  John did have a very nice apology, very very professional!  Time will tell if I really landed a product or not but it is honestly no big deal if I did or didn't.  I will continue to support BCTW and fine products they turn out. 

Offline PaulMarcel

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Re: Bridge City Tool Sales
« Reply #23 on: January 10, 2013, 06:18 PM »
I think you'll be fine to get what you wanted and maybe some things you missed out on.  The problem was between their shopping basket and inventory control.  Basically it would deduct inventory then try to hit the separate cart server (a third-party).  If you got impatient and hit submit again, the inventory was deducted twice.  The duplicates will be eliminated, inventory updated, and you should get what you ordered.  Not sure how they are going to re-open the sale with the left-over inventory :)   but you might get a second chance at that rack-n-pinion set... ooooh...
Visit my blog for Festool adventures
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Offline deepcreek

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Re: Bridge City Tool Sales
« Reply #24 on: February 18, 2013, 02:38 PM »
Surprisingly, there are still some clearance items available at BCTW.  I went back for seconds and bought another set of 6 inch and 12 inch bench rules (BR-6 and BR-12).  I really like these and wanted one set for the shop and another for the field.  They are super easy to read.
Joe Adams
TimberFire Studio
Houston, Texas

http://www.facebook.com/timberfire

Offline ThomasC

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Re: Bridge City Tool Sales
« Reply #25 on: February 18, 2013, 10:22 PM »
I thought that I had placed an order on the afternoon of the sale. Admittedly, I was unsure at the time whether or not the order had gone through because their ordering system was evidently unable to keep up with their traffic. I called and left a message early the next morning to confirm. Didn't receive a response from that call. Called again the next day during their regular business hours. Had to leave another message. Did not receive a response from that call either. I tried one more time during their business hours and was unable to speak to a human being. I have no desire to try again. I suppose it's nice that they offer this type of sale, but if they can't maintain a decent level of customer service, I'm not sure it's worth it. I have a few of their pieces, and they are indeed high quality. I'm not shy about spending ridiculous amounts of money on tools when quality and service are part of the purchase price. In other words, I fit their demographic perfectly. Unfortunately, I am not likely to give them another shot.

TC

Offline BCT Mike

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Re: Bridge City Tool Sales
« Reply #26 on: February 21, 2013, 02:15 PM »
Hi Thomas,
Indeed it was a mess, we are sorry about the hassle. Our phones were severely overloaded as well and email was the best way for us all to deal with the situation. Consuelo, our one person who was doing the customer service during the sale, called you back yesterday and left you a message.
At the very least you can get your name on list for the free tool that we are making for people who had hassles during the sale. We can still try and get you some of the hardware that you wanted, but a free tool has your name on it!

Michael
-General Manager

Offline jacko9

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Re: Bridge City Tool Sales
« Reply #27 on: February 21, 2013, 08:37 PM »
Hi Thomas,
Indeed it was a mess, we are sorry about the hassle. Our phones were severely overloaded as well and email was the best way for us all to deal with the situation. Consuelo, our one person who was doing the customer service during the sale, called you back yesterday and left you a message.
At the very least you can get your name on list for the free tool that we are making for people who had hassles during the sale. We can still try and get you some of the hardware that you wanted, but a free tool has your name on it!

Michael
-General Manager


Michael,

It's great to see a company follow through on this type of transaction, GREAT customer service! 

Jack

Offline ThomasC

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Re: Bridge City Tool Sales
« Reply #28 on: February 24, 2013, 11:42 PM »
Here is a brief update regarding my own experience with BCT recently...
Not long after my last post conveying some dismay with the sale, I received an email from Consuelo. I was able to speak with her on the phone the next day, and she offered some very legitimate rationale for the problems they encountered during the sale. In short, much of the fiasco was not their fault. For a more thorough explanation, read John's blog which is linked to the BCT website. Ultimately, I have to respect a company that is willing to take the time to track me down in an effort to restore the customer relationship. In hindsight, I feel a bit guilty for mentioning anything negative about BCT, now that I know the facts. Hopefully, anyone who reads this will understand that the customer service folks at BCT did go the extra mile. I did place an order with them, and will continue to do business with them in the future. I understand that John is planning to send a free tool to anyone who placed an order or had trouble doing so. While this is a great gesture of customer service, I hope it doesn't come at terribly high financial price for BCT. I appreciate John's desire to "make it right" with anyone who had a negative experience with the sale. Personally, I thought the honest explanation was sufficient.

My thanks to Consuelo and Michael for great service!

TC