Author Topic: Thanks Woodpeckers!  (Read 7277 times)

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Offline ear3

  • Posts: 3598
Thanks Woodpeckers!
« on: June 07, 2017, 06:32 PM »
My 26" Precision square got bent and sent out of square (long story), but after sending it back to the company 2 weeks ago, I just got the square back in the mail -- in fact, it's a whole new unit, and not simply a rehabbed one.  That lifetime guarantee is for real.  They've just ensured that I will remain a customer as long as my hands can still hold a tool.
Kapex KS 120 w/UG Cart and Extensions • CXS Set • T18+3 w/Centrotec Installer's Set • PDC 18/4 • TS 75 • TSC 55 • HKC 55 w/250, 420 and 670 FSK rails • Carvex 420 w/Accessory Kit • Domino 500 Set • Domino 700 XL • OF 2200 w/Base Accessory Kit • OF 1400 • OF 1010 • MFK 700 EQ Set • LR 32 • MFS 400 w/2000, 1000, and 700 extensions • Rotex 90 • Rotex 150 • LS 130 • ETS-EC 150/5 • ETS-EC 150/3 • ETS 150/3 • Pro 5 LTD • RTS 400 • RAS 115.04 • RS 2 • HL 850 • Vecturo OS 400 • CT 26 w/BT module • CT Sys w/Long-Life Bag • MFT/3

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Offline duc996

  • Posts: 164
Re: Thanks Woodpeckers!
« Reply #1 on: June 07, 2017, 09:55 PM »
Wow! That is an exceptional lifetime warranty for sure, good to know.

Offline ben_r_

  • Posts: 1140
Re: Thanks Woodpeckers!
« Reply #2 on: June 08, 2017, 12:57 AM »
I have read of them doing that before. Very good customer service!
If at first you don't succeed, redefine success!

Offline Cheese

  • Posts: 5167
Re: Thanks Woodpeckers!
« Reply #3 on: June 08, 2017, 12:40 PM »
I recently had an issue with the model 6SS stainless carpenter square being out of specification. I notified Woodpeckers and within a week they sent me a new one and they also stated that they checked the square against QA standards to ensure the new square was within specs. They also sent me a UPS label to return the old square to them. This was a very painless, quick process... [thumbs up] [thumbs up] [thumbs up]

Offline ProCarpenterRVA

  • Posts: 79
Re: Thanks Woodpeckers!
« Reply #4 on: October 25, 2017, 08:21 PM »
I love my 24" T Square and 24" Precision Woodworking Rule with the additional RS2 rule stop. I'll be adding to the collection!

My local Woodcraft store had better prices than Amazon FYI.

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