Author Topic: Attention HAMMER K3 WINNER owners!!  (Read 20674 times)

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Re: Attention HAMMER K3 WINNER owners!!
« Reply #30 on: March 12, 2016, 02:09 PM »
Just had my k3 winner (2nd hand) delivered last week and got it up and running this week it's a very nice saw great build quality and very accurate. Mine had the 1200mm slider and 800mm rip capacity and I have it in a single car garage and have been using it without any problems space wise, if I need to rip anything longer or wider than my garage I can wheel it out onto the drive but that would be often as I have the Festool track saws for breaking down sheet goods etc. I find the Hammer rolling carriages good quality but very limited and you need a lot of room to manuvere the machines might be ok if you don't need to move your machines to often, I had some custom bases made from steel angle iron with swivelling locking castors which are much better especially if you work in a small shop as I do.
Lots of the green stuff :))

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Offline alkaline

  • Posts: 342
Re: Attention HAMMER K3 WINNER owners!!
« Reply #31 on: March 12, 2016, 03:04 PM »
I'm a happy owner Felder saw five months. The only thing that bothers me is that I can not play with it every day. I was with them directly in production. Amazing people,  perfectly work. And the result is seen.

 [wink]
I have several boxes Festool, one MTF, four guide rails and big taste to play. )))

Offline krudawg

  • Posts: 8
Re: Attention HAMMER K3 WINNER owners!!
« Reply #32 on: October 23, 2016, 05:42 PM »
I took delivery of my saw last month.  Had to wait for an electrician to come by and install 220v.  That was completed last Monday.  I have the saw completely assembled and when I plugged the new saw into the electrical 220v outlet - NOTHING!  Motor did not start, no hum, nothing.  I made sure the accessory cover switch was up and moved it down and then up.  Nothing.  I went back to the 220v receptacle with a Volt meter and verified the voltage (247 volts).  Any Ideas??????  Its a pretty expensive boat anchor right now and I cant call the Felder dealer until Monday.
Ted
Mft/3, DF 500, Hammer K3 Winner,
Former Marine E-4

Re: Attention HAMMER K3 WINNER owners!!
« Reply #33 on: October 28, 2016, 09:41 AM »
Just an idea but check they the cover that slides out to allow
Blade changes is in position and the latch is fully in position as this is a safety switch which cuts the power when open, may have already tried this but that's all I can think of at the min.
Lots of the green stuff :))

Offline HowardH

  • Posts: 1050
Re: Attention HAMMER K3 WINNER owners!!
« Reply #34 on: November 01, 2016, 10:12 PM »
+1  I had the same issue and found I didn't have the lever in the middle position.  Doh! [eek] [eek]
Howard H
The Dallas Texas Festool Fanatic!

Mark Twain:  "I didn't attend the funeral, but I sent a letter approving of it." "If you tell the truth you don't have to remember anything."

mft1080, MFT/3, T15, RO150FEQ, TS55, RTS400, CT22, 800, 1080, 1400, 1900 rails, CSX drill, Qwas dogs, Parf Dogs, Zobo's, Syslite Uni, Kreg router table

Offline nerves

  • Posts: 49
Re: Attention HAMMER K3 WINNER owners!!
« Reply #35 on: November 04, 2016, 06:19 PM »
I've been drolling for one of these since I discovered them a few month back.  Can't find a dealer in Atlanta though.
CT 26E, TS 55 REQ, MFT/3 x 2, OF 1400, LR 32, Domino 500, Carvex 420, RO 90, Sys-Roll, RO 90 DX Rotex Sander Abrasive Assortment, Euro-Hinge Boring Bit HW 20mm, Rubin, 40, 80 Grit For RO 90, Granat, 80, 180, 220 Grit For RO 90, CT Boom Arm Bundle Set,Compact Cleaning Set In T-Loc Systainer, CMS-VL MFT/3 Router Table Set , Parallel Guide Set For Guide Rail System, Imperial, SYS-Storage T-Loc Systainer, 4-Drawer Sortainer, Festool Hat, Push Stick, Mft Connector, Rail connector and measuring tape :-),(soon to arrive--Pro 5--March/2017).

Offline HowardH

  • Posts: 1050
Re: Attention HAMMER K3 WINNER owners!!
« Reply #36 on: November 04, 2016, 06:27 PM »
I've been drolling for one of these since I discovered them a few month back.  Can't find a dealer in Atlanta though.

There are no "dealers" for Hammer/Felder.  You can order online.  There are 3-4 showrooms scattered about the US, two in California, one in Delaware and one in Dallas that I know of.  They can hook you up with a local owner if you need to see it in person first. 
Howard H
The Dallas Texas Festool Fanatic!

Mark Twain:  "I didn't attend the funeral, but I sent a letter approving of it." "If you tell the truth you don't have to remember anything."

mft1080, MFT/3, T15, RO150FEQ, TS55, RTS400, CT22, 800, 1080, 1400, 1900 rails, CSX drill, Qwas dogs, Parf Dogs, Zobo's, Syslite Uni, Kreg router table

Offline Poindexter

  • Posts: 98
Re: Attention HAMMER K3 WINNER owners!!
« Reply #37 on: January 11, 2017, 05:50 AM »
Bringing this nearly-3-year-old thread back to the top because I think I'm going to jump on the slider bandwagon too.  Would love to hear what accessories other K3 owners think are worth getting.

Offline Picktool

  • Posts: 95
Re: Attention HAMMER K3 WINNER owners!!
« Reply #38 on: January 11, 2017, 09:17 AM »
@Poindexter

Do the 79" if you can. While you're at it and you find you wont need
the 48" rip, request they change it to the 31". I first got a nice cheaper deal
on 8 month old 31x31 and well.... wooo it slid a little. Not much hoo hah.
So I called them back up, returned that one but kept the 31" rail bar etc.
I needed that setup to fit in a 9' space. A few here have put the Wixey
tablesaw dro on it. It works ok. Proscale.com seem to have better stuff.

Also, the eShop website is a disaster for information, details & descriptions
on alot of products. Request the hardcover catalog.

Well Dogey

Offline JSlovic

  • Posts: 83
Re: Attention HAMMER K3 WINNER owners!!
« Reply #39 on: January 11, 2017, 10:01 AM »
I've got the 31" unit on a pallet in my SC garage waiting to get it up to my 2nd floor shop. Anyone want to help?- I'll buy lunch!

I looked at several brands and felt this was far and away the best overall value. My Guy at Highland woodworking recommended it over the Sawstop they sell.

Nerves- the Hammer folks are easy to deal with- there's a new guy in our territory
David Brooks
302-322-7732 ext 208  d.brooks@felderusa.com

Offline Poindexter

  • Posts: 98
Re: Attention HAMMER K3 WINNER owners!!
« Reply #40 on: January 11, 2017, 01:37 PM »
@Poindexter

Do the 79" if you can. While you're at it and you find you wont need
the 48" rip, request they change it to the 31". I first got a nice cheaper deal
on 8 month old 31x31 and well.... wooo it slid a little. Not much hoo hah.
So I called them back up, returned that one but kept the 31" rail bar etc.
I needed that setup to fit in a 9' space. A few here have put the Wixey
tablesaw dro on it. It works ok. Proscale.com seem to have better stuff.

Also, the eShop website is a disaster for information, details & descriptions
on alot of products. Request the hardcover catalog.



They put me in touch with another customer who is upgrading from a Hammer K3 to a larger Felder.  So, we're in the process of working out logistics on how to get his saw to my house.  It is a "fully loaded" 2016 K3.  Only thing it doesn't have is the Felder dado stack, but does come with the dado insert.

And I have to say that I'm super-impressed with Felder's desire to help two customers out.  I guess they know that one hook is good enough to get you for a few things down the line.  Certainly the case with the guy I'm trying to buy this saw from. 

Offline egmiii

  • Posts: 21
Re: Attention HAMMER K3 WINNER owners!!
« Reply #41 on: January 11, 2017, 04:58 PM »
I know the saw your are purchasing. I checked it out on their site a few weeks ago, but ultimately decided on a Felder. I believe they gets a cut to broker the transaction, but it's a steal considering it's brand new. They figure in a few years you will look to do the same and upgrade to a Felder. The Hammer dado blade is expensive, but it's actually a modified shaper tool, which gives a better cut.

Offline Picktool

  • Posts: 95
Re: Attention HAMMER K3 WINNER owners!!
« Reply #42 on: January 12, 2017, 03:35 AM »
Only thing it doesn't have is the Felder dado stack, but does come with the dado insert.

You could get the Forrest 6" Dado King to start off
http://www.forrestblades.com/6-dado-king-saw-blade-set-2-outside-blades-6-chippers-and-blade-runner-carrying-case-clone.html

The mobilty lift bar is a hassle, it works though. You may find that
to be a waste of $$. I made the bottle jack lift setup like Tom Gadwa
here did for his A3 J/P. I put one on my A3 & N4400 also. Found no need
for one to be the K3 being it isnt moved much if at all.

See @TomGadwa1 post and video on YouTube
http://festoolownersgroup.com/other-tools-accessories/hammer-a3-31-mobility-back-saving-setup/msg326642/#msg326642

 
Well Dogey

Offline Poindexter

  • Posts: 98
Re: Attention HAMMER K3 WINNER owners!!
« Reply #43 on: January 12, 2017, 06:52 AM »
Thanks for the suggestions from @TomGadwa1 - that is incredibly useful!  Hopefully the K3 only needs a few nudges for the first few days/weeks until I find the perfect spot for it.  But milling machines definitely get moved a lot in my garage.  Would replace my Powermatic/Dewalt milling machines with an A3 some day.

Yeah, I am definitely going to save a few coins with the Dado King over Felder's shaper tool. 

Thanks for the help everyone.  We're getting closer and closer to making this deal happen on the used one egmiii must know.  Worst case, is I order a new one on Friday. 

Offline patriot

  • Posts: 31
    • Wood Working By Design
Re: Attention HAMMER K3 WINNER owners!!
« Reply #44 on: March 04, 2017, 09:46 PM »
I'm about to give up on the Hammer.  I contacted them on 2 Mar and have yet  to hear back from them.  I also emailed one of their reps on the same day and still nothing.  I would hate to need some real customer service help if this is how they respond to their customers.

I am sitting on the fence about whether to purchase the SawStop or the 48x48 Hammer, but if I Hammer/Felder does not care about prospective customer's then I'll spend my money elsewhere.

 Is this the norm for this company??

Sorry for the rant, but I'm a serious buyer and this really ticks me off.

Phillip

Offline Poindexter

  • Posts: 98
Re: Attention HAMMER K3 WINNER owners!!
« Reply #45 on: March 06, 2017, 05:07 AM »
Is this the norm for this company??

No need to apologize for the rant.  That would tick me off too.  Nothing worse than trying to give good money for a good product and receive nothing but bad service. 

In my few months of dealing with Felder USA I have experienced just the opposite.  They're almost too communicative.  If I go to the website, and log-in, I get an email and a phone call.  My rep is new though.  They have their sales people assigned to territories, so it is really just the luck of the draw as to how motivated your assigned person is.  All I can say, is call back and let them know you've been forced to seek public advice here.  Hopefully that lights a spark.

Offline Picktool

  • Posts: 95
Re: Attention HAMMER K3 WINNER owners!!
« Reply #46 on: March 07, 2017, 06:00 PM »
Anyone who has the K3 knows the Stop blocks on the crosscut fence
and how rickety it is. I just ordered a spring that goes under the
black knob and what a world of a difference.
Just cut it about 3/4" length.

https://www.mcmaster.com/#9663k89/=16nmfsm

Pretty smooth too.  [big grin]
Well Dogey

Offline Poindexter

  • Posts: 98
Re: Attention HAMMER K3 WINNER owners!!
« Reply #47 on: March 08, 2017, 07:01 PM »
Good to know Picktool - thanks!

I made my second F&F jig today.  The first one was just some scrap plywood and worked really well.  But I wanted something a little fancier...

The Incra clamps work extremely well.  With a little adaptor piece they'll also fit in the t-slot of the sliding table.  The handle is a replacement one for a kid's playhouse and I used some non-slip tape that is typically for stairs to help stop stock from sliding between the jig pieces.

Offline Picktool

  • Posts: 95
Re: Attention HAMMER K3 WINNER owners!!
« Reply #48 on: March 08, 2017, 07:19 PM »
Cool... looks nice! Ditto on the tape... I have to put some on mine.

Will be finishing a quick slap together pneumatic clamps for the slider.
Hopefully this week. Looks promising.
Well Dogey

Offline patriot

  • Posts: 31
    • Wood Working By Design
Re: Attention HAMMER K3 WINNER owners!!
« Reply #49 on: March 10, 2017, 11:16 AM »
Is this the norm for this company??

No need to apologize for the rant.  That would tick me off too.  Nothing worse than trying to give good money for a good product and receive nothing but bad service. 

In my few months of dealing with Felder USA I have experienced just the opposite.  They're almost too communicative.  If I go to the website, and log-in, I get an email and a phone call.  My rep is new though.  They have their sales people assigned to territories, so it is really just the luck of the draw as to how motivated your assigned person is.  All I can say, is call back and let them know you've been forced to seek public advice here.  Hopefully that lights a spark.

Thanks for your post.  Things have only gotten worse since my last post.

I contacted David Brooks, who is mentioned (with high regard) in this thread, and he contacted me this past Monday, March 3.  He was very helpful and together with Jesse Maynerich (Felder Senior Sales Representative) provided several videos and were in the process of answering several questions that I had.  During all of this I wanted to know what s/h costs were for the K3. When Mr. Brooks learned that I lived in New Mexico he said he could no longer assist me because I lived in the CA sales area.  He said he would send the CA sales rep all of my questions and the CA rep would take it from there. Fine.

Shortly thereafter, I received a 'form' letter followed up by a telephone call from the CA rep.  I apologized for needing all of the info and the new rep (I won't mention his name at this time because I have an email going to Felder Sales in Austria) and he said he understood perfectly.  To be clear, this phone call was on Monday, March 3.

As of yesterday I had not heard back from the CA sales rep so I sent a message to the Dallas Felder office and wouldn't you just know it?  I suddenly received a response from the CA rep whose letter began with - "Thank you for your time on the phone today."  Today?  I was  beside myself. This was followed by " ... and let me know if you have any questions."  Adding insult to injury he attached a contract for me to sign.

To put it mildly - I'm one million light years beyond livid.  I am also seriously considering the Hammer N4400 bandsaw in addition to the K3 and it really makes me mad that I am dealing with an inept sales rep.

Going off topic slightly - the s/h cost of the K3, as noted in the contract, was $700. SawStop advertises s/h to anywhere in the USA as $250.  As best I can tell the shipping weight of both machines is about the same, so I do not understand the excessive K3 s/h cost.

At this point in time I am not sure what I am going to do.  My wife keeps telling me I need to chill out over the weekend and go from there.  I have friends who live in El Paso and are willing to have Dallas ship these power tools there, but I have no idea if that s/h cost would be any less.   $700 seems excessively high to me.  El Paso is about a 30 minute drive from where I live so this makes sense to me.

Thanks for hearing me out. All comments or suggestions are most welcome.

Offline bkharman

  • Posts: 1833
Re: Attention HAMMER K3 WINNER owners!!
« Reply #50 on: March 10, 2017, 11:41 AM »
Is this the norm for this company??

No need to apologize for the rant.  That would tick me off too.  Nothing worse than trying to give good money for a good product and receive nothing but bad service. 

In my few months of dealing with Felder USA I have experienced just the opposite.  They're almost too communicative.  If I go to the website, and log-in, I get an email and a phone call.  My rep is new though.  They have their sales people assigned to territories, so it is really just the luck of the draw as to how motivated your assigned person is.  All I can say, is call back and let them know you've been forced to seek public advice here.  Hopefully that lights a spark.

Thanks for your post.  Things have only gotten worse since my last post.

I contacted David Brooks, who is mentioned (with high regard) in this thread, and he contacted me this past Monday, March 3.  He was very helpful and together with Jesse Maynerich (Felder Senior Sales Representative) provided several videos and were in the process of answering several questions that I had.  During all of this I wanted to know what s/h costs were for the K3. When Mr. Brooks learned that I lived in New Mexico he said he could no longer assist me because I lived in the CA sales area.  He said he would send the CA sales rep all of my questions and the CA rep would take it from there. Fine.

Shortly thereafter, I received a 'form' letter followed up by a telephone call from the CA rep.  I apologized for needing all of the info and the new rep (I won't mention his name at this time because I have an email going to Felder Sales in Austria) and he said he understood perfectly.  To be clear, this phone call was on Monday, March 3.

As of yesterday I had not heard back from the CA sales rep so I sent a message to the Dallas Felder office and wouldn't you just know it?  I suddenly received a response from the CA rep whose letter began with - "Thank you for your time on the phone today."  Today?  I was  beside myself. This was followed by " ... and let me know if you have any questions."  Adding insult to injury he attached a contract for me to sign.

To put it mildly - I'm one million light years beyond livid.  I am also seriously considering the Hammer N4400 bandsaw in addition to the K3 and it really makes me mad that I am dealing with an inept sales rep.

Going off topic slightly - the s/h cost of the K3, as noted in the contract, was $700. SawStop advertises s/h to anywhere in the USA as $250.  As best I can tell the shipping weight of both machines is about the same, so I do not understand the excessive K3 s/h cost.

At this point in time I am not sure what I am going to do.  My wife keeps telling me I need to chill out over the weekend and go from there.  I have friends who live in El Paso and are willing to have Dallas ship these power tools there, but I have no idea if that s/h cost would be any less.   $700 seems excessively high to me.  El Paso is about a 30 minute drive from where I live so this makes sense to me.

Thanks for hearing me out. All comments or suggestions are most welcome.

Thanks for the update. I have been keeping an eye on this as I have been thinking about a Felder (or hammer) slider, the bandsaw and J/P at some point. I didn't pull the trigger on the anniversary sales last year due to a new house purchase, but wish I did.

I have had the level of attention that others have posted where they overly call, email, etc. One time they talked to my wife even!  She called out "Honey, are you still interested in the slider?  It is on sale for just under 12k for everything!"

I really hope they sort it out for you as I really have my heart set on things.

Cheers. Bryan.


Sent from my iPhone using Tapatalk
People, I just want to say, you know, can we all get along? Can we get along?

Offline tms0425

  • Posts: 95
Re: Attention HAMMER K3 WINNER owners!!
« Reply #51 on: March 10, 2017, 09:59 PM »
That is strange. I had great follow up from sales throughout the anniversary sale days. I considered the Hammer C3 combo special and a Felder bandsaw which could have combined shipping costs, but it was still pricey. I deal with freight fairly often and couldn't really understand what they were doing to be so costly.

I ended up with a very nice used Minimax CU300 Smart combo machine with 8.5' slider close to me in Ohio I just couldn't pass up. Unfortunately I may be forced to sell it now due to a move to smaller space  [sad] Both Minimax and Hammer/Felder sliders are great machines so hang in there.