Author Topic: How hard can it be to purchase Hammer products?  (Read 13305 times)

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Offline ben_r_

  • Posts: 1140
Re: How hard can it be to purchase Hammer products?
« Reply #90 on: March 05, 2018, 11:40 PM »
@IndyWoodworker

Before buying an N4400, be sure to price a Felder FB510.  I bought the 510 because at the time, it was only $600 more than the 4400.
I have the N4400 and its worked fine for years on a 20 amp circuit.

That and I also considered the FB 510 when I bought my N4400 and I wish now I would have gone with the Felder. Its bigger, nicer and better in pretty much every way and only costs a little more but comes with more. Not that I dislike or would sell my N4400, I just would have rather had the FB 510.
If at first you don't succeed, redefine success!

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Offline IndyWoodworker

  • Posts: 23
  • My favorite woodworking companion
Re: How hard can it be to purchase Hammer products?
« Reply #91 on: March 06, 2018, 06:45 AM »
Thanks for the advice, I have taken a look at the FB510 and the option to move to this model is still under consideration.  I am stepping away from a Delta bandsaw that served me for years and wanted to upgrade to a larger bandsaw.  It is good to note that I can operate it at 20A as I already have service into my shop for the amperage, all I would do then is put in a new outlet.

Any thoughts on a sliding table saw?  I am moving into retirement and I want to upgrade my shop one more time.  I have been looking at the European sliding table saws and thought that might be an improvement on the Delta Unisaw which I had for years.

Offline egmiii

  • Posts: 112
Re: How hard can it be to purchase Hammer products?
« Reply #92 on: March 06, 2018, 09:42 AM »
Any thoughts on a sliding table saw?  I am moving into retirement and I want to upgrade my shop one more time.  I have been looking at the European sliding table saws and thought that might be an improvement on the Delta Unisaw which I had for years.

There are as many opinions on sliding tables saws as there are woodworkers. Higher volume productions shops will tell you to buy a beam saw and CNC machine. Others will tell you to build a sled for your Delta and buy a TS55. All valid opinions. For me (hobbyist doing furniture/cabinetry work), the Felder KF700s fits my needs better than a conventional saw/SawStop, and I'll recommend one to anyone with the space and budget. A full sized Felder saw will require a 15' x 23' area without obstructions and starts around $10,000 before options.  If you don't plan to use it for panel work, a smaller Hammer machine would likely require half the space and budget and still serve you very well.

If you're serious about purchasing a Hammer/Felder machine, join the Felder Owners Group on Yahoo. There are dozens of very active members who can answer all your questions.

Offline younger

  • Posts: 16
Re: How hard can it be to purchase Hammer products?
« Reply #93 on: May 22, 2018, 12:31 AM »
@patriot

It's been a bit over a year since you ordered the K3, so about 6 months since you received your  79x48 K3 I'm guessing :) 

How do you like it?  Are you happy with it?  I ordered mine early February and won't receive it until Mid June.  I was told that it would include the updated flip stop for the crosscut fence that they made based on @marius Hornberger's design   

A friend of mine purchased the K3 the same week that I did. He was also promised the new flip stop but it was not installed on the one that he received last week and he was told he would have to pay an additional $100 for it.  I think that is unacceptable.

Have you had any issues with your flip stop?  Is there anything that you don't like about the K3? 

I am now considering cancelling that order and going with the minimax sc 2c.

Thanks much for this thread and I hope that you are extremely happy with it as it looks like a great saw.

Offline MauckHwk

  • Posts: 1
Re: How hard can it be to purchase Hammer products?
« Reply #94 on: December 12, 2018, 06:11 PM »
To anyone still following this thread -- I saw on here a few references to the West Coast (Sacramento) salesman named Fergus Cooke. 

I have to say, if anyone is unfortunate enough to have to deal with Fergus (though I think he now deals more with businesses and not as much with hobbyist woodworkers), you have my sympathies.  I've been woodworking for many years and I've had a lot communication with Fergus.  He is not a very customer-centric salesman.  He doesn't want to listen as his focus is  often dismissive, marginalizing, as though the customer needs to simply be told what they need. 

I've asked for quotes for just basic machines.  I felt very snubbed when he responded with a "what would be the point of that?"  I felt like I was being challenged on my request and that I had to defend myself for asking.  I just wanted a good starting point for budgeting.  He tends to "correct" me quickly and sound insulted that I would ask for a quote for a machine without any upgrades.  Fergus is in the business of making a commission.  He can be a nice person but I don't think he has an inkling of how uncomfortable it can be for the customer(s) dealing with him.  I cringe when the phone goes to him and that's not a good feeling as a customer.  I've even gone so far as to consider going through the Dallas location and shipping to the West Coast to avoid him.  Sorry if you're reading this, Fergus Cooke.  I have to be honest, though.

Offline travisj

  • Posts: 233
Re: How hard can it be to purchase Hammer products?
« Reply #95 on: December 12, 2018, 07:21 PM »
I’ve never dealt with Fergus, but Liz in Sacramento has been awesome to work with.  It took me awhile to pull the trigger on my A3-31.  She worked through all of my questions and was patient with my timeline, never pushy.  When I’ve had follow up questions after I received the machine, I would send her an email (usually at night).  The longest I have had to wait for a reply was mid-morning the following day.  Often she would reply that night or even on a weekend.


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Offline ben_r_

  • Posts: 1140
Re: How hard can it be to purchase Hammer products?
« Reply #96 on: December 13, 2018, 12:28 AM »
Yep, Ive dealt with Liz, Fergus and most recently Ryan and all have been very helpful. Fergus is definitely a sales orientated guy but I never felt it was to the point of being rude. Liz has always been very kind and helpful to me and Ive been working with her on and off since I bought my N4400 a few years ago. Ryan is a lot newer around there and was very helpful and nice. I should add Im the type of customer that comes in knowing darn near everything about a product long before I make it in a store/showroom to buy it, so I really didnt have many questions for any of them. Pretty much just how fast can you get me the machine and whats the lowest price we can go?
If at first you don't succeed, redefine success!