Author Topic: Registering warranty on TS 75 swap-out in TS 55 R recall  (Read 8281 times)

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Offline DrD

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  • I might not be fast BUT I sure am slow
I'll try not to make this convoluted.  Responses to other posts re "Warranty Registration" state the warranty reg was done by the place where the tool was purchased.  If one takes option 2 offered with the TS 55 R issue, how does one get the warranty for the new TS 75?  This was not discussed during the telecon.  It should be noted that the young lady who handled my inquiry was polite, most helpful, and professional - kudos to the Festool Customer Service staff in Indiana.
KS12 EB Kapex with Delta Folding Table & FastCap Best Fence; TS75 EQ with Parallel Guide Rail Set (FS-PA 495717 & FS-PA-VL 495718) and FS 800/2, 1080/2, 1400/2 LR32, 1400/2, 1900/2 Guide Rails, and Betterly SLC23 Straight Line Connector; DF500 Q with Assortment Systainer; OF1010 EQ with Fine Adjuster for Guide Stop, WA-OF Angle Arm, UP-OF Edging Plate and SF-OF Chip Deflector (486242); OF1400 EQ with OF1400 Dust Hood x 2, OF 1400  Edge Guide x 2, OF 1400  Guide Stop; LR32 Set; PSB399 EQ; EHL65 E; RAS115.04 E; RS2 E; ETS150/3 EQ; RO150 FEQ; Hand Sanding Block Set; CT26 with assortment of AS and Non-AS Hoses; MFT/3 Table x2; SysLite; Assortment of Quick & Screw Clamps, Consumables, Dogs.

Offline Festool USA

  • Festool USA Employee
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Re: Registering warranty on TS 75 swap-out in TS 55 R recall
« Reply #1 on: July 16, 2013, 08:23 PM »
A new tool, in this case the TS 75, will come with a 3 year warranty. There's no need to register the tool since its shipped directly from us. If you have further questions about the process, I'll have to ask you to call back on our toll free number, 1-855-784-9727.

Offline DrD

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  • I might not be fast BUT I sure am slow
Re: Registering warranty on TS 75 swap-out in TS 55 R recall
« Reply #2 on: July 16, 2013, 08:29 PM »
Nope, no need to call back; you answered the question.  Thanks.
KS12 EB Kapex with Delta Folding Table & FastCap Best Fence; TS75 EQ with Parallel Guide Rail Set (FS-PA 495717 & FS-PA-VL 495718) and FS 800/2, 1080/2, 1400/2 LR32, 1400/2, 1900/2 Guide Rails, and Betterly SLC23 Straight Line Connector; DF500 Q with Assortment Systainer; OF1010 EQ with Fine Adjuster for Guide Stop, WA-OF Angle Arm, UP-OF Edging Plate and SF-OF Chip Deflector (486242); OF1400 EQ with OF1400 Dust Hood x 2, OF 1400  Edge Guide x 2, OF 1400  Guide Stop; LR32 Set; PSB399 EQ; EHL65 E; RAS115.04 E; RS2 E; ETS150/3 EQ; RO150 FEQ; Hand Sanding Block Set; CT26 with assortment of AS and Non-AS Hoses; MFT/3 Table x2; SysLite; Assortment of Quick & Screw Clamps, Consumables, Dogs.

Re: Registering warranty on TS 75 swap-out in TS 55 R recall
« Reply #3 on: July 17, 2013, 12:08 AM »
I also am doing the t55 /t75 swap...after calling recall  # , I forgot to ask if the t75's are new or recons?  Anybody know?  It might change my decision.

Offline DrD

  • Posts: 406
  • I might not be fast BUT I sure am slow
Re: Registering warranty on TS 75 swap-out in TS 55 R recall
« Reply #4 on: July 17, 2013, 09:20 AM »
I did ask, as that would effect my decision.  I was assured these were brand new saws, not reconditioned.  Got mine yesterday - a little heavier than the 55, but sweet!

DrD
KS12 EB Kapex with Delta Folding Table & FastCap Best Fence; TS75 EQ with Parallel Guide Rail Set (FS-PA 495717 & FS-PA-VL 495718) and FS 800/2, 1080/2, 1400/2 LR32, 1400/2, 1900/2 Guide Rails, and Betterly SLC23 Straight Line Connector; DF500 Q with Assortment Systainer; OF1010 EQ with Fine Adjuster for Guide Stop, WA-OF Angle Arm, UP-OF Edging Plate and SF-OF Chip Deflector (486242); OF1400 EQ with OF1400 Dust Hood x 2, OF 1400  Edge Guide x 2, OF 1400  Guide Stop; LR32 Set; PSB399 EQ; EHL65 E; RAS115.04 E; RS2 E; ETS150/3 EQ; RO150 FEQ; Hand Sanding Block Set; CT26 with assortment of AS and Non-AS Hoses; MFT/3 Table x2; SysLite; Assortment of Quick & Screw Clamps, Consumables, Dogs.

Re: Registering warranty on TS 75 swap-out in TS 55 R recall
« Reply #5 on: July 19, 2013, 08:17 AM »
hello how do i register my new festool ts55 reqb can any one let me know please i live in the UK

Offline Anders K

  • Posts: 10
Re: Registering warranty on TS 75 swap-out in TS 55 R recall
« Reply #6 on: July 19, 2013, 08:48 AM »
hello how do i register my new festool ts55 reqb can any one let me know please i live in the UK
Simple google search:
https://www.festool.co.uk/Service/all-inclusive/Pages/Register.aspx

Re: Registering warranty on TS 75 swap-out in TS 55 R recall
« Reply #7 on: July 19, 2013, 10:06 AM »
Thank you Anders K  [thumbs up] [thumbs up]

Offline SRSemenza

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Re: Registering warranty on TS 75 swap-out in TS 55 R recall
« Reply #8 on: October 02, 2013, 10:47 AM »
We are redirecting all new posts regarding the recall to this one thread ........... TS55REQ Recall

Please use that thread for all new posts on the topic.



Seth