Having trouble with your Festool power tool? Well, we're here to help you. Before posting to the forum, give us a chance to diagnose and resolve your issue. In the U.S. and Canada, call us toll-free at 888-337-8600 on Monday-Friday between 8a-5p EST or contact us via email at service@festoolusa.com. For other countries, please visit http://www.festool.com for contact information for your local Festool service department.

Author Topic: Did Festool ban dealers from selling on ebay? No tools are currently listed.  (Read 7871 times)

0 Members and 1 Guest are viewing this topic.

Offline Toolfest

  • Posts: 61
There are currently no Festool products offered on ebay by authorized dealers. I called Toolking and they said they cannot sell Festool on ebay because of the bing cashback offer.
« Last Edit: March 16, 2010, 06:54 PM by Toolfest »

Festool USA does not pre-approve the contents of this website nor endorse the application or use of any Festool product in any way other than in the manner described in the Festool Instruction Manual. To reduce the risk of serious injury and/or damage to your Festool product, always read, understand and follow all warnings and instructions in your Festool product's Instruction Manual. Although Festool strives for accuracy in the website material, the website may contain inaccuracies. Festool makes no representations about the accuracy, reliability, completeness or timeliness of the material on this website or about the results to be obtained from using the website. Festool and its affiliates cannot be responsible for improper postings or your reliance on the website's material. Your use of any material contained on this website is entirely at your own risk. The content contained on this site is provided for informational purposes only and does not constitute professional advice.


Offline JohnDistai

  • Posts: 216
Tomorrow I might go into Woodcraft and buy some Festool stuff using my credit card.  I'll make sure I bring cash as a backup, just in case my credit card gets refused because it has a reward program.

The other day I asked my grandfather to give me some money so I could by some more Festools.  He said "I'm afraid I can't do that.  Festool doesn't want a third party to 'lower' your cost and affect the value of their brand.  They won't sell to you if there is the potential that a third party subsidized your purchase.  It doesn't even matter that you will be paying the dealer the full price.   If you receive any type of break then you just don't want those tools badly enough.  Sorry, but Festool requires you to want those tools so badly that you pay full price with absolutely no break or subsidy."  I didn't want the tools that badly, so I didn't buy any.

This week I had considered buying some tools that I wanted, but really didn't need.  I checked my preferred sales channel to see if they were available.  They weren't.  Economics effects behavior.  I'm not going to buy them now, mainly out of principle.  Talk about cutting your nose off to spite your face. 

To the Festool USA employees - I would venture a guess that you do not set pricing policy, and you have to receive dictates from the headquarters in Germany.  I know that you are in a precarious and dangerous position to try to present data and influence the policies of a company that seems to like absolute control.  As Americans, it must be tough to constantly field the pricing questions and the free-market-economy-related questions while presenting the company line.  My sympathy goes out to you.

Oh, wait!  I forgot something!  Business who purchase your tools receive government subsidies in the form of tax deductions, depreciation costs and the like.  I think that in order to consistently enforce your policy, you must prohibit any purchases from companies.  Tax subsidies, Bing subsidy, what's the difference?

Madness.


Offline rnt80

  • Posts: 953
    • Agape Wood Design
When the cashback program started last year it was a hot topic on this forum.  I'm not saying I agree with the following explanation but as I understood it the bottom line was that Festool wants their dealers competing on service not pricing.  Even though the ebay dealer is charging the full amount, theoretically the cashback offer draws more traffic to him, giving him an advantage over brick and mortar stores or online dealers that don't list on ebay. 
Russell Tribby
Gilbert AZ
www.agapewooddesign.com


Offline Peter Halle

  • Global Moderator
  • *
  • Posts: 12273
  • Remington Steele - My Third Boy
Darcy,

That isn't even close to fair.  I pulled strings and turned in markers for that smiley ad you used it before I had a chance.  Rats.


Offline PeterK

  • Posts: 1020
What a GREAT smiley!!!!!!

Offline Inner10

  • Posts: 191
I think we're going to need a smily of another larger smily beating that one inside a larger dead horse.


Offline Tim Morris

  • Posts: 323
And so appropriate right now.

Offline Steve-CO

  • Posts: 787
When did nickao move to NC?  [unsure]

Offline JohnDistai

  • Posts: 216
Can we get a smiley of someone urinating in the wind?  [jawdrop]

Offline Toolfest

  • Posts: 61
[dead horse] [dead horse] [dead horse]

Warner et al , maybe you can enlighten me and direct me to the official announcement Festool made regarding prohibiting dealers from selling on ebay. I must have missed it.

 Authorized Festool dealers have been selling officially, on ebay, for some time now. Within the last few days all of the merchandise was pulled from ebay by the authorized dealers. Posing the question of whether this was a change of official Festool policy did not seem that far off base. Thousands of people have purchased Festool merchandise from authorized dealers on ebay and to put an abrupt end to this popular retail avenue without an announcement seems strange.

 If I missed the announcement, I apologize for asking a question I did not know the answer to. If, however, Festool reversed its policy of allowing dealers to sell on ebay then I think a one sentence statement stating that a major change in its retail policy has been made would have been welcome by the many customers who bought or intended on buying from ebay. By the way, I have not purchased any of my Festool items from dealers on ebay.

Offline Inner10

  • Posts: 191
He just wanted to use the darn smiley.

Offline WarnerConstCo.

  • Posts: 4137
    • Warner Mill Works
Sorry op, I know nothing about the bing thing.
Once pricing and or some sort of discount was mentioned,
the thread took a left turn.

I did enjoy the new smiley though.

Offline Toolfest

  • Posts: 61
The smiley is great Werner. Not applicable to the question but I know you could not resist the smiley.