Having trouble with your Festool power tool? Well, we're here to help you. Before posting to the forum, give us a chance to diagnose and resolve your issue. In the U.S. and Canada, call us toll-free at 888-337-8600 on Monday-Friday between 8a-5p EST or contact us via email at service@festoolusa.com. For other countries, please visit http://www.festool.com for contact information for your local Festool service department.

Author Topic: Kapex plastic blade guard design fault and fix  (Read 2175 times)

0 Members and 1 Guest are viewing this topic.

Offline shedhand

  • New Member
  • Posts: 0
Kapex plastic blade guard design fault and fix
« on: February 18, 2010, 08:26 AM »
Hi all. I am a member of the Australian based Ubeaut Woodwork Forums and an owner of quite a number of Festool power tools. I purchased my Kapex about 9 months ago but it had remained unused until about 4 months ago when I began to use it almost daily. I was doing some docking about 3 weeks ago and after one cut, I reached under the raised blade to remove a small offcut which was at risk of jamming in the rear of the cutting trench in the base. I quickly removed my hand when I felt the "wind" of the blade over my wrist and realised the Plastic Safety Guard (here-after referred to as the PSG) had not returned after releasing the power button. I repeated a number of cuts and the blade remained in the retracted position intermittently. I continued to make test cuts until the PSG remained retracted permanently. I couldn't readily identify the problem so posted a description of the issue an one of the US festool users sites. Most suggestions were to return it to Festool for a repair/rectification under warranty.

UPDATE. Festool are picking up my machine from my door and are shipping it to Melbourne where they will check the problem for themselves and make good any needed fixes under my 1+2 Warranty.


< Edited by Shane Holland to remove comments about user modifications to the blade guard which could result in personal injury.  Never modify your power tool, particularly safety device components.  Please contact Festool service if you feel your tool is not functioning properly. >
« Last Edit: February 18, 2010, 11:09 AM by Shane Holland »

Festool USA does not pre-approve the contents of this website nor endorse the application or use of any Festool product in any way other than in the manner described in the Festool Instruction Manual. To reduce the risk of serious injury and/or damage to your Festool product, always read, understand and follow all warnings and instructions in your Festool product's Instruction Manual. Although Festool strives for accuracy in the website material, the website may contain inaccuracies. Festool makes no representations about the accuracy, reliability, completeness or timeliness of the material on this website or about the results to be obtained from using the website. Festool and its affiliates cannot be responsible for improper postings or your reliance on the website's material. Your use of any material contained on this website is entirely at your own risk. The content contained on this site is provided for informational purposes only and does not constitute professional advice.