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Author Topic: CT Midi plug lost its ground pin  (Read 1305 times)

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Offline mdelrossi

  • Posts: 44
CT Midi plug lost its ground pin
« on: April 01, 2015, 07:33 PM »
I don't know how it happened [embarassed], but my CT Midi lost its ground pin.
Outside of cutting off the plug and replacing it, would this be covered under the festoon warranty?
Other options will be entertained.

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Offline Peter Halle

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Re: CT Midi plug lost its ground pin
« Reply #1 on: April 01, 2015, 07:40 PM »
You should contact Festool for a definitive answer on whether or not it is a warranty claim.  The phone number is conveniently on a label on your Midi.  Make sure that you have the manufacture date or sales date with you when you call - especially if you don't know if the tool was registered.