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Author Topic: part # for hardwire kit RO 150 sander  (Read 4450 times)

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part # for hardwire kit RO 150 sander
« on: August 13, 2014, 02:47 PM »
does anybody know the part# or where I can order the hardwire kit for the RO 150.

i have been calling service for 3 days and I can never talk to a human...

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Offline Trosey

  • Posts: 86
Re: part # for hardwire kit RO 150 sander
« Reply #1 on: August 13, 2014, 02:58 PM »
"i have been calling service for 3 days and I can never talk to a human..."

Did you get to the point where you could leave a message?

They have always returned my calls when I left a message. Yes, they speak English. [wink]

Offline Festool USA

  • Festool USA Employee
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    • Festool USA
Re: part # for hardwire kit RO 150 sander
« Reply #2 on: August 13, 2014, 03:10 PM »
Apologies for the trouble getting in touch with service. I know that they have had at least one person out sick the past few days.

Here are the part numbers.

492780 Kit
450471 Cord
479982 Cap

Re: part # for hardwire kit RO 150 sander
« Reply #3 on: August 13, 2014, 03:54 PM »
492780 Kit
450471 Cord
479982 Cap

actually finally got service and brad gave me 450271 not 450471

and it comes to $52.54

ouch

Offline Festool USA

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Re: part # for hardwire kit RO 150 sander
« Reply #4 on: August 13, 2014, 03:55 PM »
May have been a typo. Got those numbers from our service department manager. Sorry.

Offline Dovetail65

  • Posts: 4619
    • Rose Farm Floor Medallions and Inlays
Re: part # for hardwire kit RO 150 sander
« Reply #5 on: November 08, 2015, 11:33 AM »
Apologies for the trouble getting in touch with service. I know that they have had at least one person out sick the past few days.

Here are the part numbers.

492780 Kit
450471 Cord
479982 Cap


Do I really need the 479982 Cap for conversion? No one has it and it keeps coming up for the older RO 150 or the European FE polisher not the RO 150FEQ USA version?

My RO 150 FEQ plug socket finally crapped out after 7 plus years. I order a new socket but thought I may as well get the conversion kit. so I order the 492780 Kit and 450271 Cord, but I cant find the 479982 Cap
anywhere in the USA.
« Last Edit: November 08, 2015, 11:59 AM by Dovetail65 »
The one who says it can't be done should avoid interrupting the person doing it.

Offline TylerC

  • Posts: 1084
Re: part # for hardwire kit RO 150 sander
« Reply #6 on: November 09, 2015, 09:37 AM »
Yes, the 479982 is required. You can order it directly from us by calling 1-888-337-8600 ext 10750 (Monday - Friday from 8:00a - 5:00p ET)
This account is retired. Please address all Festool questions to @festool usa.

Offline Dovetail65

  • Posts: 4619
    • Rose Farm Floor Medallions and Inlays
Re: part # for hardwire kit RO 150 sander
« Reply #7 on: November 09, 2015, 10:12 AM »
Thanks

Its strange the other parts are easy to get at a few places. I guess they dont realize they need to sell this other part or why bother selling the conversion parts at all.
The one who says it can't be done should avoid interrupting the person doing it.