Shane Holland said:
Holzhacker said:
Got an email back from my German dealer this morning. Says he contacted Festool and they told him, no plans for a 2010 centrotec sys.
Markus, just because Germany has no plans to offer a Centrotec Set does not mean that we (US/Canada) may not have one. We've heard the requests for one and have plans to offer one, I don't have any definitive information on a time frame.
I think that Festool faces a big issue - dealing with the number of possible combinations that customers could want. Any CentroTec set will have to overcome this.
There are two issues with a complete CentroTec set (driver bits, drill bits, chucks, etc.). The first issue is that many of us have the "components" already. I already have all of the chucks, most of the driver bits, and many of the drill bits. We'd be spending money on components we don't need.
The second issue is actually a statistical issue. A "set" (any set of anything) usually has the components that an "average" person would need. However, when there are a lot of possible components, there is no such thing as an "average" set. The correct statistic is "mode" or more precisely "multi-modal". I.e. the stuff that I use all the time may not be what you use. For example, I use mostly imperial sized drill bits, but I also have a set of Metric Festool drill bits (nice bits). I also have almost all types of drive bits in both wire and ball-detent, but I purposely use Torx and square drive bits whenever possible. But that's just me. I don't want to buy a set that includes what I don't need and has no space for the things I do need. That makes it heavier and wastes money. Ultimately a packaged set doesn't meet my needs.
Now add another factor - the expansion of Festool's battery-powered product set. There are multiple drills and a new battery jigsaw. What kind of parts and accessories do you need? How many battery chargers do you need? How many batteries do you need? What are your transport and storage needs? The number of possible combinations of customer needs skyrockets.
I understand the marketing issues. Marketing folks like to package things for the average person (or maybe a few "average" people). This makes sense given the logistical difficulties in promotion, distribution, and pricing piece parts. And warehousing and retail stocking of piece parts is a pain.
However, what makes sense from a marketing logistics perspective doesn't make sense for me. So, how should Festool address this? I'd suggest that Festool offer:
1) Battery powered tools sold in a Systainer for the tool and key accessories ONLY. I.e. include space for drill chucks or Jigsaw sole plates, but don't waste space for a charger and batteries. Include limited space for a few piece parts - a few bits and blades. (This is what I want for the new C15 and Carvex.)
2) A charger + battery package WITHOUT Systainer. (I would buy this.)
3) A charger/battery Systainer ONLY. It would have plenty of space to hold a charger and 3-4 batteries, but NOT the battery or charger. Some users would buy this and others would not, but they have the choice. (I have no need and would NOT buy this.)
4) A CentroTec-like Systainer ONLY. It would include some flexible space for things like long ball-detent bits and jig saw blades. This would allow users to store and transport a large number of piece parts that THEY need. (I would buy this NOW!)
5) A CentroTec bit set WITHOUT Systainer. (I already have the pieces I need and would NOT buy this.)
From other posts on FOG, it looks like some of this may be occurring. I think that Festool should extend the concept.
Regards,
Dan.