HowardH
Member
- Joined
- Jan 23, 2007
- Messages
- 1,573
My OF1400 locking knob somehow got stripped out (maybe I was turning it to tight? :
:) so I sent it in for repair. It was long out of warranty so I was holding my breath for the repair estimate. $25! ;D Hopefully, I will have it back by Friday. Need to use it with my MFS. If that's the worst repair bill I ever have with Festool, that's a good thing. Did you know if you decide not do any recommended repair, they will ship your tool back to you disassembled? Yep. Parts in a box. They won't return a damaged tool to it's owner as they received it. Liability issues with a having a known problem. Bottom line... get your tool fixed or throw it away.
:) so I sent it in for repair. It was long out of warranty so I was holding my breath for the repair estimate. $25! ;D Hopefully, I will have it back by Friday. Need to use it with my MFS. If that's the worst repair bill I ever have with Festool, that's a good thing. Did you know if you decide not do any recommended repair, they will ship your tool back to you disassembled? Yep. Parts in a box. They won't return a damaged tool to it's owner as they received it. Liability issues with a having a known problem. Bottom line... get your tool fixed or throw it away.