UncleJoe
Member
- Joined
- Oct 3, 2011
- Messages
- 154
I love my Festools. They have changed forever the way I work and the quality of the work. What more can you say about a tool.
I do have an issue I hope they address and it would boost their sales. Please add a line or two and perhaps a video of how to use the accessories and why I would want them. For example I googled the interwebby thing to try to see th FS-Rapid Quick-Action Clamp in use to see if I would benefit from using it. No luck. The product description is of little value. If all you are going to tell me is "For clamping and positioning with Festool guide rails. Includes fixed jaws and clamping jaws" then why wast the ink or web space. Hey this item is $45 maybe it is a real time saver, maybe it is useless but with this description I have no idea if it is better than what I already have.
The Angle Unit is another example. This forum has plenty of posts about how to use it fix it and why it does not work well then I read one post where someone was at a trade show and the guy from Festool told him most people use it wrong and that it is meant as a guide to place the rail in the correct position and then removed before the cut is made. (Paraphrased from my poor memory) My Point is a short instructional video of how to use some of these things and how they make things work better would help me and others make a purchase decision. As it stands now I have to search to find someone who has the accessory and has figured out how it was intended to be used.
Now before you think that a good carpenter should be able to figure this stuff out go look at all the posts for the angle unit. I read a bunch of them from seasoned pros and none of them were using it the way Festool told the guy at the trade show.
You can go through the accessories for almost every tool and see that there is very little in the way of product description or even how the accessory is to be used and why you would want to use it.
This would not be a great expense for Festool and should result in increases customer satisfaction and increased sales. I hope they listen. Festool makes great products this is just something I would like to see them improve.
I do have an issue I hope they address and it would boost their sales. Please add a line or two and perhaps a video of how to use the accessories and why I would want them. For example I googled the interwebby thing to try to see th FS-Rapid Quick-Action Clamp in use to see if I would benefit from using it. No luck. The product description is of little value. If all you are going to tell me is "For clamping and positioning with Festool guide rails. Includes fixed jaws and clamping jaws" then why wast the ink or web space. Hey this item is $45 maybe it is a real time saver, maybe it is useless but with this description I have no idea if it is better than what I already have.
The Angle Unit is another example. This forum has plenty of posts about how to use it fix it and why it does not work well then I read one post where someone was at a trade show and the guy from Festool told him most people use it wrong and that it is meant as a guide to place the rail in the correct position and then removed before the cut is made. (Paraphrased from my poor memory) My Point is a short instructional video of how to use some of these things and how they make things work better would help me and others make a purchase decision. As it stands now I have to search to find someone who has the accessory and has figured out how it was intended to be used.
Now before you think that a good carpenter should be able to figure this stuff out go look at all the posts for the angle unit. I read a bunch of them from seasoned pros and none of them were using it the way Festool told the guy at the trade show.
You can go through the accessories for almost every tool and see that there is very little in the way of product description or even how the accessory is to be used and why you would want to use it.
This would not be a great expense for Festool and should result in increases customer satisfaction and increased sales. I hope they listen. Festool makes great products this is just something I would like to see them improve.
