Kevin D. said:
Just noticed you are in the GTA. I was given a few weeks ago a Ben Moore tech support 1-800 from one of their stores when I was querying about what was the best primer to use which the skeleton staff at my BM in Ajax was unsure what to suggest. I never did call them as I simply ended up going to another BM in Whitby who knew what they were doing.
Here's the number I was given which the BM rep in Ajax said is the same number he uses to get advice/direction...
1-800-361-5898
Good luck!