- Joined
- Feb 8, 2007
- Messages
- 1,671
first off, let me say that festool has been very excellant in customer service. I waited for 2 months for another shot at the kapex, and was promised this one was correct and it just came in from germany. got it directly from the rep via my local woodcraft store.
used it yesterday and today at 8:30 am while cutting 1x2 trim pieces the plastic blade guard decides to break! it won't retract anymore. WTF! couldn't even get in to see if I could fix it. I have owned over 14 chop saws over the last 10 years and have never had a guard not work especially on a brand new saw.
had to run home get my makita back up, great saw and workhorse, and then go back to woodcraft today and return the kapex. for good.
it is sad because one of my main reasons I love this saw is the lightweight of it and little more compact to fit in my van, plus all the other features. but as I have said before wait till kapex version II but for now I will not get another one. festool makes great stuff that I use everyday but they got to go back to the drawing board.
used it yesterday and today at 8:30 am while cutting 1x2 trim pieces the plastic blade guard decides to break! it won't retract anymore. WTF! couldn't even get in to see if I could fix it. I have owned over 14 chop saws over the last 10 years and have never had a guard not work especially on a brand new saw.
had to run home get my makita back up, great saw and workhorse, and then go back to woodcraft today and return the kapex. for good.
it is sad because one of my main reasons I love this saw is the lightweight of it and little more compact to fit in my van, plus all the other features. but as I have said before wait till kapex version II but for now I will not get another one. festool makes great stuff that I use everyday but they got to go back to the drawing board.