JerrySats said:
Yes it's the Kapex system . It's there in the drop downs , their web site is horrible to navigate in .
Jerry, I totally agree that the FastCap website is difficult to navigate. In fact it is so bad that after I read your post I took the time to write and email to Paul the owner of FastCap this morning. I had been meaning to write them about their site but usually I just do not complain as often it is just a waste of time. I informed him that I was a long time IT professional and that if I have trouble with his site the rest of the world probably also has issues.
Well to my surprise about 2 hours after I sent the email my phone rings and it is Paul Akers the owner of FastCap. He really does care about what we think. He set up a phone conference at a time that was convenient for me so I could show his web designer what was wrong with the site. Things like pull down menus that disappear just when you try to click on them and products not easy to find like the correct Best fence for the Kapex etc. If you have to use a laptop with a touch pad the site is hardly useable with the disappearing menus. Just when you get to what you want it is gone. Frustrating.
I have used their products for several years and love the company. I think they will make the site easier. It sure is good to know that somebody still cares what the customer thinks.