One for the Aussies...

Richard83

Member
Joined
Apr 10, 2014
Messages
20
10% off EVERYTHING in May at Carba-Tec

What's that America? 10% off only dominos?!

Aussies do it better  :P
 
Richard83 said:
10% off EVERYTHING in May at Carba-Tec

What's that America? 10% off only dominos?!

Aussies do it better  :P

Oh dear [eek] ... and they sell Festool

I'm going to be curious how that goes down with Tooltechnic and the "fixed price" Festool credo [smile]

 
Say bye, bye to you credit card cool off ;-P

I see a TSC55 in your near future, lol.
 
Reiska said:
Say bye, bye to you credit card cool off ;-P

I see a TSC55 in your near future, lol.

May is looking frightening [scared] [eek]

I was seriously considering swapping my A4 for an SQ5 before our June 30 financial year end ... just had the A4 detailed and ordered new wheels and tyres instead!

There's some amazing Metabo specials on at the moment, this Carbatec promo has me looking as at bucket load of Leigh gear and apart from a new road bike, I was considering an e-bike [embarassed]

April turned out to be a $10K toy month, May is looking like a cash-flow disaster month [crying] (also need a new pool heater).
 
Don't worry fellas... Tax return will be in soon to pay off that credit card! [big grin]
 
Richard83 said:
Don't worry fellas... Tax return will be in soon to pay off that credit card! [big grin]

[size=14pt]
Mmmmmmmmmmmmm!!  [eek] [eek] [eek] [eek] [eek] 2
 
I blew it all in April (Incra LS Supersystem, MFT3-VL, Precision plate, Precision parallel guides, a Performer JC70 trike with 250W electrics, Wifes long weekend to Switzerland...) Annual bonus came and went  [embarassed]
Thank goodness they don't seem to have any specials here at the moment  [unsure]
 
I had to force myself to stay away today..... i was less than 100m from Carba-tec.  Need to put new wheels and tyres on the Van first.
 
Richard83 said:
10% off EVERYTHING in May at Carba-Tec

What's that America? 10% off only dominos?!

Aussies do it better  :P

Not really a discount given their already premium prices on festool more than 10% more than other options in Australia. Plus they put their prices up significantly on everything else recently too.
 
Psych101 said:
Richard83 said:
10% off EVERYTHING in May at Carba-Tec

What's that America? 10% off only dominos?!

Aussies do it better  :P

Not really a discount given their already premium prices on festool more than 10% more than other options in Australia. Plus they put their prices up significantly on everything else recently too.
[size=14pt]
Exactly,!  [eek]
 
I dont buy off them because of there customer service and lack of comunication when items are out of stock and on back order

No more orders from me

Cheers

Bryan
 
Ha!

Well turns out you guys were right... What a disgrace Carba-tec (Perth) is!!

So I go there this morning to pick up the items I wanted and notice on their whiteboard they have a little * under the "Massive 10% off EVERYTHING".... *Excludes power tools!!!

Hmmm I thought...

Went in and the first thing on my list was the domino assortment systainer. I didn't even consider it a problem because it's obviously not a power tool... So wrong! "Oh no, that's not included in the sale cause it's a power tool accessory"... Exactly I say, it's not a power tool! "No, because it's an accessory of a power tool it's not included"

Incredulous I moved on... "OK, so the next thing I want is a CT-17 extractor, they must be included because they're on sale on your website". Reply was "no, that's a power tool as well" so I show him his own website where it clearly shows the 10% off.
http://www.carbatec.com.au/festool-ct-36-dust-extractor_c20208
"Oh ok, I'll check with the boss" he says

Comes back and says "I've checked with the boss and he says that the sale is only in Brisbane"!!!

Stupidly I continued arguing! Reminded him that the website is Australia-wide, not Brisbane specific blah blah... In the end I just shook my head and walked out...

In conclusion, Carba-Tec Perth = frauds!

That's my third dealing with three different local Fedtool dealers... 2 were horrendous, one was just average.
Why would I bother paying a premium for 'service' which is just bad?!
Might aswell buy from UK... Can't say I didn't try!
 
Richard83 said:
Ha!

Well turns out you guys were right... What a disgrace Carba-tec (Perth) is!!

So I go there this morning to pick up the items I wanted and notice on their whiteboard they have a little * under the "Massive 10% off EVERYTHING".... *Excludes power tools!!!

Hmmm I thought...

Went in and the first thing on my list was the domino assortment systainer. I didn't even consider it a problem because it's obviously not a power tool... So wrong! "Oh no, that's not included in the sale cause it's a power tool accessory"... Exactly I say, it's not a power tool! "No, because it's an accessory of a power tool it's not included"

Incredulous I moved on... "OK, so the next thing I want is a CT-17 extractor, they must be included because they're on sale on your website". Reply was "no, that's a power tool as well" so I show him his own website where it clearly shows the 10% off.
http://www.carbatec.com.au/festool-ct-36-dust-extractor_c20208
"Oh ok, I'll check with the boss" he says

Comes back and says "I've checked with the boss and he says that the sale is only in Brisbane"!!!

Stupidly I continued arguing! Reminded him that the website is Australia-wide, not Brisbane specific blah blah... In the end I just shook my head and walked out...

In conclusion, Carba-Tec Perth = frauds!

That's my third dealing with three different local Fedtool dealers... 2 were horrendous, one was just average.
Why would I bother paying a premium for 'service' which is just bad?!
Might aswell buy from UK... Can't say I didn't try!

Sounds like a Monty Python skit [smile]
 
Just looked at the Carba tec website, nothing indicates any exclusions on locations or product types / ranges.

Did you try on the 1800 658 111 ordering number? (common to the east coast)

 
Not surprised Carbatec Perth are doing this. They almost always fall back on the "We are just a franchise store - not the same as the Eastern States stores" excuse. I'm sure it all makes sense to them with cost of shipping etc, but it gets tired really quick. It saddens me that that is the best (last) store Perth has for all things woodwork...

I'm more curious as to why Festool Australia hasn't pushed out a new specials catalogue, they are usually pretty reliable every three months.
 
Mike B said:
Not surprised Carbatec Perth are doing this. They almost always fall back on the "We are just a franchise store - not the same as the Eastern States stores" excuse. I'm sure it all makes sense to them with cost of shipping etc, but it gets tired really quick. It saddens me that that is the best (last) store Perth has for all things woodwork...

I'm more curious as to why Festool Australia hasn't pushed out a new specials catalogue, they are usually pretty reliable every three months.
[size=12pt]
Yes, I declined a bag with some accessory purchases last week, at my friendly dealer, because there were  no 'new' Festool brochures enclosed. The sales rep was also puzzled re a delay of 'specials'.

Re Carbatec, I have not heard from them for three months re an inquiry about ParfDogs and when I last checked I could not find them on their website. Do not need them yet fortunately.  Will probably end up internet ordering direct from LV.

 
Richard83 said:
Ha!

Well turns out you guys were right... What a disgrace Carba-tec (Perth) is!!

So I go there this morning to pick up the items I wanted and notice on their whiteboard they have a little * under the "Massive 10% off EVERYTHING".... *Excludes power tools!!!

Hmmm I thought...

Went in and the first thing on my list was the domino assortment systainer. I didn't even consider it a problem because it's obviously not a power tool... So wrong! "Oh no, that's not included in the sale cause it's a power tool accessory"... Exactly I say, it's not a power tool! "No, because it's an accessory of a power tool it's not included"

Incredulous I moved on... "OK, so the next thing I want is a CT-17 extractor, they must be included because they're on sale on your website". Reply was "no, that's a power tool as well" so I show him his own website where it clearly shows the 10% off.
http://www.carbatec.com.au/festool-ct-36-dust-extractor_c20208
"Oh ok, I'll check with the boss" he says

Comes back and says "I've checked with the boss and he says that the sale is only in Brisbane"!!!

Stupidly I continued arguing! Reminded him that the website is Australia-wide, not Brisbane specific blah blah... In the end I just shook my head and walked out...

In conclusion, Carba-Tec Perth = frauds!

That's my third dealing with three different local Fedtool dealers... 2 were horrendous, one was just average.
Why would I bother paying a premium for 'service' which is just bad?!
Might aswell buy from UK... Can't say I didn't try!

What you describe there Richard is essentially the same level of service i have received in the past from them, and all so the real reason i choose not to visit them when i was so close last week. 
I went i there once to get a Sys-lite since they had it in stock, but it was listed at $299. I said to the guy the Festool Catalogue shows it at $219, he then just proceeds to bitch and complain how Festool tells them nothing.  Sorry mate but thats your duty to know what specials are on and the prices.... in the end he gave it to me for the $219 though, so i was happy.

The thing that got mime thinking about the Domino Assortment he's stating that it is an " Accessory of a power tool" well then that would exclude nearly everything Festool does since most items are accessories to tools. 

Sandpaper is a accessory to a Sander would that be excluded? 
Dominos would be no different to sandpaper they are a consumable not an accessory!

The boys at Beyond Tools have always been fantastic.... so hopefully they can give you the service your deserve.
 
I've been led to believe that Festool Australia probably won't do a Q2 promo, just a late May/June EOFYS (end of financial year sale) to clear older stocks in readiness for new products and newly packaged products (think Protools and cordless tools pre 4.2Ah batteries clearout). So don't expect a flyer yet.

Back on CarbaTec - thing I hate about them is the fact that their OS suppliers are loyal (brands like Leigh), yet you'd get better pricing and service if you ordered direct (use shipito.com if you do consider this, but keep the lots under $1K)

BTW, if you want big Asian made machinery for any reason, consider Hare and Forbes - deffo not CarbaTec.
 
Kev said:
I've been led to believe that Festool Australia probably won't do a Q2 promo, just a late May/June EOFYS (end of financial year sale) to clear older stocks in readiness for new products and newly packaged products (think Protools and cordless tools pre 4.2Ah batteries clearout). So don't expect a flyer yet.

4.2Ah batteries? Finally one can hope...

Kev said:
Back on CarbaTec - thing I hate about them is the fact that their OS suppliers are loyal (brands like Leigh), yet you'd get better pricing and service if you ordered direct (use shipito.com if you do consider this, but keep the lots under $1K)

So true unfortunately. I'm all for supporting local business but when the mark-ups are so high and the service so poor I can't bring myself to support them any more. Early on I would let Carbatec order LV stuff that was out of stock and the delays were atrocious and communication worse. 2-3 months easily.

These day I just order from LV direct and I'm still 10-20% under with shipping if I do a larger order.
 
Re Carbatec, I have not heard from them for three months re an inquiry about ParfDogs and when I last checked I could not find them on their website. Do not need them yet fortunately.  Will probably end up internet ordering direct from LV.

[/quote]

I havent been in Carbatec for a couple months. I have not been that impressed when I have. However, on the subject of parf dogs. I did pick up some up from them last time I was in. It took them about a week to arrive and the cost was about $49 for both the large and small ones
 
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