Ro 90 no sandpaper in box?

[Ben H]

Just got my new Ro 90 today from Rockler, now image my disappointment to crack open the case ready to try out my new sander and find ZERO sandpaper in the box.  What gives?  Is this a Festool thing, a Rockler thing, or a bad luck thing???  [mad]

Has anyone else heard of such an issue?

 

[promark747]

I believe you should have received one piece of paper (Granat?) in the round shape and one in delta shape.  (I know it's not much, but that's what I think the current sample consists of.)

 

[Ben H]

As sad as that is I didn't even get that.  It shocked me because my 125 & 150 sanders both came with a nice sample back.  Even Rockler advertises a "Abrasive sample pack" on the site.  Kinda sucks I go find paper now to use on my new sander.

 

[Paul G]

I believe you should have received one piece of paper (Granat?) in the round shape and one in delta shape.  (I know it's not much, but that's what I think the current sample consists of.)

That's what I got. Better than nothing but sort of a joke IMO. There was another recent thread about some folks wanting a sample pack of papers included, I'd even be willing to pay for one. I went with Granat after reading several threads, but it shouldn't have to be that hard to decide on a paper. There may be something better for me but I've got enough Granat to last me a long time now.

Festool, offer abrasive sample packs!!

 

[promark747]

Festool, offer abrasive sample packs!!

Several dealers will make custom assortments on request (I know Bob Marino has done this, as well as Wood World in Chicago).  The cost will be slightly more than buying one grit in bulk, but it's a good option to have.

 

[Paul G]

Festool, offer abrasive sample packs!!

Several dealers will make custom assortments on request (I know Bob Marino has done this, as well as Wood World in Chicago).  The cost will be slightly more than buying one grit in bulk, but it's a good option to have.

Congrats to those dealers for filling in where the manufacturer is dropping the ball, the real fix is for Festool to make it a catalog item.

 

[SS Teach]

My Ro 90 came on Wednesday. It had two sheets, one for the disk and one for the delta. A systainer full of papers takes care of that problem.

 

[Administrator_JSVN]

Just got my new Ro 90 today from Rockler, now image my disappointment to crack open the case ready to try out my new sander and find ZERO sandpaper in the box.  What gives?  Is this a Festool thing, a Rockler thing, or a bad luck thing??? 

To the best of my knowledge, there should be at least one sheet of round and one sheet of delta paper included. Shoot me a PM or email with your mailing address and phone number and I'll get something in the mail to you. My apologies.

Festool, offer abrasive sample packs!!

Several dealers will make custom assortments on request (I know Bob Marino has done this, as well as Wood World in Chicago).  The cost will be slightly more than buying one grit in bulk, but it's a good option to have.

Congrats to those dealers for filling in where the manufacturer is dropping the ball, the real fix is for Festool to make it a catalog item.

Paul, there are way too many possible combinations of grits and types of papers to have a consensus and put something together that would suit everyone, or even most people. We have discussed doing something like this in the past however. There was even a thread that I started quite some time ago polling the forum members to see if we could such a consensus. It was all over the map.

 

[AlexThePalex]

Just got my new Ro 90 today from Rockler, now image my disappointment to crack open the case ready to try out my new sander and find ZERO sandpaper in the box.  What gives?  Is this a Festool thing, a Rockler thing, or a bad luck thing???  [mad]

Has anyone else heard of such an issue?

It's a Festool thing. They sell you the most expensive tools in the market but they're too cheap to put some starter disks in.

On the other hand, if I'd bought a new sander, I'd make sure I had sandpaper.

Paul, there are way too many possible combinations of grits and types of papers to have a consensus and put something together that would suit everyone, or even most people. We have discussed doing something like this in the past however. There was even a thread that I started quite some time ago polling the forum members to see if we could such a consensus. It was all over the map.

Come on, that's a very weak excuse. You know very well Brilliant or Granat are the all-round papers and you can't go wrong with them.

 

[Administrator_JSVN]

Alex, in my defense, that conversation was started before Granat was introduced. I do think Granat is the best option for general use on virtually any application. If you think it's an excuse, start a thread and get a good consensus of people who agree with you on grits and quantities of each grit and I'll run it up the ladder.

 

[Paul G]

Shane, an approach to consider is to sell sample packs per family of papers, one each of several grits to try. If they were $10-15/ea I could try them all for under $100 which is a lot cheaper for evaluating than buying boxes of 50 or 100 which I personally won't go there. Consensus will never be met on anything, it's not a reason IMO to not offer something.

 

[Administrator_JSVN]

Shane, an approach to consider is to sell sample packs per family of papers, one each of several grits to try. If they were $10-15/ea I could try them all for under $100 which is a lot cheaper for evaluating than buying boxes of 50 or 100 which I personally won't go there. Consensus will never be met on anything, it's not a reason IMO to not offer something.

Granat is $1.40/sheet for the 6" diameter in a 10 pack. Other sanders (5", RO90, etc.) are cheaper.

So, tell me how many of each grit and what grits to stay within your $10-15 range. That would be 7-10 sheets total if the same price per sheet is applied. Two sheets each of 80, 120, 180, 220? Three sheets each of 80, 150, 220?

I'm not trying to be difficult here, just trying to get feedback to pass along. I don't make those decisions, that would be up to Germany to decide. But, providing some guidance would be good. For the record, I have advocated offering what we're discussing.

 

[Paul G]

Shane, an approach to consider is to sell sample packs per family of papers, one each of several grits to try. If they were $10-15/ea I could try them all for under $100 which is a lot cheaper for evaluating than buying boxes of 50 or 100 which I personally won't go there. Consensus will never be met on anything, it's not a reason IMO to not offer something.

Granat is $1.40/sheet for the 6" diameter in a 10 pack. Other sanders (5", RO90, etc.) are cheaper.

So, tell me how many of each grit and what grits to stay within your $10-15 range. That would be 7-10 sheets total if the same price per sheet is applied. Two sheets each of 80, 120, 180, 220? Three sheets each of 80, 150, 220?

I'm not trying to be difficult here, just trying to get feedback to pass along. I don't make those decisions, that would be up to Germany to decide. But, providing some guidance would be good. For the record, I have advocated offering what we're discussing.

Since the goal of this is to help with evaluation I'd opt for one sheet of as many grits as possible within a price point. A sample pack for a larger sander could sell for more, maybe $20-25. So for example granat for the RO90, a sample pack of 10 grits ranging from the low to high grits in that family. Maybe the same pack includes some deltas also and costs a little more.

Then if one of these sample packs was included with the sander it would really make a better impression and help new users especially right out of the gate.

 

[Administrator_JSVN]

Then if one of these sample packs was included with the sander it would really make a better impression and help new users especially right out of the gate.

Well, I thought we were talking about something that could be purchased separately.

If it's something included with the sander, I would think customers would rather have a diverse sample of different types of paper (Granat, Brilliant, Rubin, Platin, etc).

I think we're talking about evaluating an abrasive's performance. Most customers will know the difference between grits, which just equal material removal rate and finish quality.

 

[johninthecamper]

I feel that a sample should be included with a sander.I don't understand about these pkg grouping.ten, fifty and hundred are good grouping.possibly offer the ones that are fifty in twenty five and the hundreds in fifty.seems to me ten pieces is enough to figure out if that kind works ,any less isnt much to try and grit choice should be a no brainer.

 

[Paul G]

Then if one of these sample packs was included with the sander it would really make a better impression and help new users especially right out of the gate.

Well, I thought we were talking about something that could be purchased separately.

If it's something included with the sander, I would think customers would rather have a diverse sample of different types of paper (Granat, Brilliant, Rubin, Platin, etc).

I think we're talking about evaluating an abrasive's performance. Most customers will know the difference between grits, which just equal material removal rate and finish quality.

Depends on the customer, folks who use a sander in a few applications would benefit most from multiple brands in the same pack, folks who use a sander in a variety of applications may benefit most from a wide spectrum of grits in a single brand. Consensus will never be reached, I'm open to either approach, either is better than nothing. It seemed simpler to me if a single brand was in the sample pack, that way folks wanting to compare Granat and Rubin could get those two packs and begin their evaluation. Or for example I'm curious which Granat grit would be best to sand acrylic, each brand has such different cutting in the same grits, this way I could zero in on the best granat.

 

[Len Coleman]

When I bought my ro90 earlier this year it had a nice sample pack of granat, various grits , both sizes and a few samples of rubin and platin.  Thought that was good. But I do agree that if I am buying a new sander, I will also order some paper.  What was nice is that I never used rubin before and tried it, bought more....so it seems like a win win for festool with a happy customer and likely higher abrasive sales in the future.

Len

 

[Ben H]

I was hoping to test drive the sample pack and then decide what to order.  No biggie, I just thought since my other two sanders they came with a nice sample pack, they all would.  You know what they say about assuming...

 

[Alan m]

i think the sander should come with some paper.
the old system was good enough. i got a few  60g,80,120g  granat round and a few delta rubin.
i bought some paper at the time because i knew from my other sanders what worked for me.
if i was new to festool sanders i would be lost.

i would like to see a starter pack for each paper type.
say about 10 qty of 40,60,80,120,180,240,320,400
have the whole lot be 100 sheets.
if this was available i would have bought it for each sander i bought. it would give you enough to start and then allow you to build from there

i would buy a set like that in rubin ,granat,saphire/crystal for my ls130
saphire/crystal ,granat,rubin  for my ro150 and ro90

my dealer is great. he sells by the sheet but only stocks the rubin ,brilliant and granat in the comonly used grits.
i must order up a set everything above fro each sander

 

[BCConstruction]

What's happening lately with the bundled stuff with the tools? I had a nice selection of papers and abrasive pads come with my RO90 but now they don't have that anymore? I also noticed the df700 does not included any sample dominos anymore either. Did they also now only give one tray over the 2 trays in the box? Mine had the sample dominos and the 2 trays.