Matthew Schenker
Member
- Joined
- Jan 15, 2007
- Messages
- 2,619
To All Festool Dealers,
The Festool Owners Group welcomes the valuable contribution of Festool Dealers, whether they are individual sellers, large online Festool Dealers, or retail stores. We appreciate that members can look to you for first-hand knowledge and guidance, and we want you to be part of our tool discussions. We want everyone to talk Festool!
However, this forum is meant as a place for people to receive unbiased information about Festool products. User discussion areas must not become a venue for sales promotions and other marketing activities. Further, it is very important that Festool Dealers are clearly identified and that all Dealers are treated fairly and equitably.
To maintain the high quality and spirit of this forum, and to simultaneously allow Festool Dealers to promote their products and services, the Festool Owners Group is now divided into two "Zones":
Festool Dealers now have a "Dealer Zone" in the forum. Within the Dealer Zone, Festool Dealers can promote their Web sites, sales, and other offerings with few constraints.
All other sections of the Festool Owners Group are referred to here as the "User Zone." The User Zone is specifically for Festool users and prospective users. Dealers may also post freely in the User Zone, but must recognize that they are guests in the User Zone and must act accordingly.
All Festool Dealers must follow these rules:
Promotional Posts
Promotional posts and pure sales materials are allowed in the Dealer Zone. However, posts which contain promotional materials and/or sales material only are specifically excluded in from the User Zone. For example, posting an special offer to non-Festool products, or combinations of Festool and non-Festool products is considered to be promotional in nature. This cannot be posted in the User Zone. These should be posted in the Dealer Zone.
Mentioning Materials on Your Web Site vs. Posting Advertisements
It's great that Festool Dealers are excited about Festool tools in general, or explain the qualities of specific Festool tools. However, in the User Zone, Dealers must NOT post messages that attract members to their Web sites solely to make a sale. For example, Festool Dealers may not post links to an order form or other product-order pages in their Web sites.
On the other hand, it is fine for Dealers to invite members to their Web sites for unique and valuable information and especially to aid users who request help. For example, if you are a Festool Dealer and you created helpful instructional materials, go ahead and post a link to those materials. This is beneficial to members.
Comparisons with Other Dealers
Dealers must NOT make comparisons between themselves and other Dealers, either directly stating why they are better or indirectly suggesting the benefits of working with them instead of someone else. They must not provide links to outside pages that make the same point. These kinds of comparisons are not permitted in the User Zone or in the Dealer Zone.
Festool Dealer Signatures
Dealers must identify themselves in their signatures. Dealers' signatures should contain only the following:
Your name
Your company title
Your company name
Link to your Web site and/or your e-mail address
Festool Dealer Name Color and ID
Dealer names are displayed in lime green. Dealers are identified in the group with the words "Festool Dealer" shown on the right side of the screen, below the Dealer's name or avatar (if the dealer has chosen an avatar). This helps Dealers identify themselves, and helps users who may wish to know clearly who the Dealers are.
If you are a Festool Dealer and you do not see your name showing up in lime green, or you do not see the "Festool Dealer" ID showing up on the screen beneath your name, please e-mail the FOG Forum Administrator to correct this.
If Rules Are Broken
As with all rules in this forum, we generally appeal to members' common sense and good judgment. If a post violates these rules, members are free to report it to the FOG Forum Administrator. At his or her discretion, the Forum Administrator or Moderators may move the post to the Dealer Zone, edit it, or delete it.
General Reminders
It is important to maintain a proper balance between Dealer presence and pure, unbiased information in the Festool Owners Group. Open, fun, and honest discussions benefit everyone in the long run, as more people will want to come here, and will feel confident about the depth and accuracy of the information they receive.
If you have any questions concerning these new rules, please feel free to e-mail the FOG Forum Administrator.
The Festool Owners Group welcomes the valuable contribution of Festool Dealers, whether they are individual sellers, large online Festool Dealers, or retail stores. We appreciate that members can look to you for first-hand knowledge and guidance, and we want you to be part of our tool discussions. We want everyone to talk Festool!
However, this forum is meant as a place for people to receive unbiased information about Festool products. User discussion areas must not become a venue for sales promotions and other marketing activities. Further, it is very important that Festool Dealers are clearly identified and that all Dealers are treated fairly and equitably.
To maintain the high quality and spirit of this forum, and to simultaneously allow Festool Dealers to promote their products and services, the Festool Owners Group is now divided into two "Zones":
Festool Dealers now have a "Dealer Zone" in the forum. Within the Dealer Zone, Festool Dealers can promote their Web sites, sales, and other offerings with few constraints.
All other sections of the Festool Owners Group are referred to here as the "User Zone." The User Zone is specifically for Festool users and prospective users. Dealers may also post freely in the User Zone, but must recognize that they are guests in the User Zone and must act accordingly.
All Festool Dealers must follow these rules:
Promotional Posts
Promotional posts and pure sales materials are allowed in the Dealer Zone. However, posts which contain promotional materials and/or sales material only are specifically excluded in from the User Zone. For example, posting an special offer to non-Festool products, or combinations of Festool and non-Festool products is considered to be promotional in nature. This cannot be posted in the User Zone. These should be posted in the Dealer Zone.
Mentioning Materials on Your Web Site vs. Posting Advertisements
It's great that Festool Dealers are excited about Festool tools in general, or explain the qualities of specific Festool tools. However, in the User Zone, Dealers must NOT post messages that attract members to their Web sites solely to make a sale. For example, Festool Dealers may not post links to an order form or other product-order pages in their Web sites.
On the other hand, it is fine for Dealers to invite members to their Web sites for unique and valuable information and especially to aid users who request help. For example, if you are a Festool Dealer and you created helpful instructional materials, go ahead and post a link to those materials. This is beneficial to members.
Comparisons with Other Dealers
Dealers must NOT make comparisons between themselves and other Dealers, either directly stating why they are better or indirectly suggesting the benefits of working with them instead of someone else. They must not provide links to outside pages that make the same point. These kinds of comparisons are not permitted in the User Zone or in the Dealer Zone.
Festool Dealer Signatures
Dealers must identify themselves in their signatures. Dealers' signatures should contain only the following:
Your name
Your company title
Your company name
Link to your Web site and/or your e-mail address
Festool Dealer Name Color and ID
Dealer names are displayed in lime green. Dealers are identified in the group with the words "Festool Dealer" shown on the right side of the screen, below the Dealer's name or avatar (if the dealer has chosen an avatar). This helps Dealers identify themselves, and helps users who may wish to know clearly who the Dealers are.
If you are a Festool Dealer and you do not see your name showing up in lime green, or you do not see the "Festool Dealer" ID showing up on the screen beneath your name, please e-mail the FOG Forum Administrator to correct this.
If Rules Are Broken
As with all rules in this forum, we generally appeal to members' common sense and good judgment. If a post violates these rules, members are free to report it to the FOG Forum Administrator. At his or her discretion, the Forum Administrator or Moderators may move the post to the Dealer Zone, edit it, or delete it.
General Reminders
It is important to maintain a proper balance between Dealer presence and pure, unbiased information in the Festool Owners Group. Open, fun, and honest discussions benefit everyone in the long run, as more people will want to come here, and will feel confident about the depth and accuracy of the information they receive.
If you have any questions concerning these new rules, please feel free to e-mail the FOG Forum Administrator.
