There is a Crack in Hafele's Festool Monopoly in Canada

Frank Pellow

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Joined
Jan 16, 2007
Messages
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As many of you know, Hafele has had a monopoly in the sales of Festool in Canada for the last two or three years.  :(  Many people have expressed dissatisfaction on this forum concerning Hafele?s lack of knowledge and support of Festool.  >:(

Now there is a crack in that monopoly.  :)  :)  :)  A start-up company in British Columbia has been given permission to import Festool from the USA into Canada and to sell the tools. The price being charged is US price plus GST (but not PST if you live outside BC). There is also free shipping on all orders over $250. All tools have a three year warranty honoured by Festool USA.

Our fellow FOG member, Dan Clermont owns this company Clermont's Ultimate Tool Supply Inc.  He definitely knows a lot about the Festool product line. I have placed two orders with him and have returned one item and he has been very responsive.

The email for the company is dan@ultimatetools.ca  and Dan is in the process of building a web site at www.ultimatetools.ca

Please contact me with any questions you might have about Dan's service and, for those in the Toronto area, I have many Festool tools and would be happy to demonstrate them for you in my shop.  I am not connected with Dan's business; rather I am a happy customer grateful to him for persevering and ultimately overcoming the Hafele stranglehold.
 
Frank,
Thanks for the post.  I've known something about this for a while, and I'm happy to hear it's official.
So, should I now list Dan as a dealer?
Matthew
 
LOL!!! Thanks Frank!

I talked to Christian today before this was posted to make sure he was okay with it.

Mathew, you can make me green if you wish.

I've been so darn busy over the past month just getting setup I've neglected the forum I call home and apologize for that. Now that I am getting settled in I hope to spend more time on the forum again.

If anybody (from anywhere) has a Festool question and wants an answer please feel free to e-mail me at dan@ultimatetools.ca and I will try my best to get a prompt answer. You don't have to be Canadian for that service either  ;D

The pricing structure up here is still being worked out but for now multiply the US price by the exchange rate. Quotes are valid for 15 minutes   ;)

Gotta get some sleep. I have 888 pounds of Festool's arriving in the morning ;D

Take Care
Dan Clermont
 
Finally, it's official  ;D
Congratulations Dan!!!!

I met Dan and already bought  several items from him. I can attest that his service is very friendly and fast!

Good luck Dan, I will be back for more  ;)

Andreas
 
Dan,

Your comments have been so helpful to all of us.  We know how knowledgable you are and what an interest you take in all your fellow posters.  Wish you every good fortune in your new endeavor.

Neill
 
Bob Marino said:
Dan,

BEST OF LUCK!

Bob

Thanks Bob

I've always enjoyed dealing with you when purchasing in the US and it is my goal to provide the same level of service and satisfaction up here in Canada.

Dan Clermont
 
Good Afternoon,
As everyone can now see (from the lovely green) Dan Clermont is now designated as a Festool Dealer.
Congratulations to Dan!
Thanks,
Matthew
 
I am on it Jesus!!!  ;D

Your stuff will be in the system tonight!!! Of course, it won't leave till Monday though.

Have a nice weekend

Dan Clermont
 
Sorry Dan, I've been busy and haven't had time to check it here. I'm sure this is great news for our friends up north, congrats. Now get your company's contact info in you signature line.
 
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