50% off Select Festool Acc. and Cons. only at Woodcraft/Woodworkers Club

I was curious on the condition folks are receiving their systainers in.  I got a bunch, my Systainer 3s and 1s look unused and new, but the Systainer 2s and 4 I received clearly looked like used stock (marks on the case) and they look like they were pulls from ones that had tools in them (the usual white foam glued to the lid that in some cases look like it was just half ripped off).  I guess I was expecting new stock (just discontinued) as the noticed didn't seem to indicate that this was used stock.  Most of the stuff is minor and could probably be cleaned up (haven't tried yet), I was just curious what condition other folks were getting their systainers in.

(And I will echo the 'Amy is awesome' as well)
 
I haven't gotten any of my stuff yet, so I can't answer for you but I can say that they mine better be NEW since they were sold as new?!

That said, I would contact them and let them know your concerns. I doubt they intentionally shipped used product as new, but it wouldn't shock me if they had a warehouse/shipping person who just grabbed something that fit the description and boxed it up.

Give 'em a chance to make it right, and be sure to post back here with the results.
 
I do not see any mention of the sale on the Woodcraft website.  It is after 12:00 Eastern time. Did he get it wrong or is it another time zone or are they running late?
 
Just went onto the Woodcraft.com web site and saw that the systainers are listed but not for 50% off.

Did this 50% off sale apply to Woodcraft or just Woodworkers Club?

Dave
 
The site is currently not reflecting the sale prices. I don't know if someone has to manually 'throw a switch' or what.

I guess the only thing to do is to check back later...
 
well the stuff i wanted was not on the web any way. Oh well here to staying up late for nothing
 
All my stuff " I got one order from them already and it was great. the sustainer was new and looked new also my sand paper was new sealed as well.
 
Now it is after 1:00 a.m. in the East and still no sign of the sale. Grrr.  Guess I will check about 6:00.
 
Slowlemur said:
I was curious on the condition folks are receiving their systainers in.  I got a bunch, my Systainer 3s and 1s look unused and new, but the Systainer 2s and 4 I received clearly looked like used stock (marks on the case) and they look like they were pulls from ones that had tools in them (the usual white foam glued to the lid that in some cases look like it was just half ripped off).  I guess I was expecting new stock (just discontinued) as the noticed didn't seem to indicate that this was used stock.  Most of the stuff is minor and could probably be cleaned up (haven't tried yet), I was just curious what condition other folks were getting their systainers in.

(And I will echo the 'Amy is awesome' as well)
I got my order very quickly and well packaged. The two items I received (Sys IV and Domino Assortment) were brand new.
 
Well, it's after 8am in Parkersburg and still no sale prices. I don't know what's going on. I guess it's time to call them...
 
Only classic sustainers, some abrasives and nozzle holder, saw stop and a 7 m hose are included. Original announcement made it sound like 20% of everything would be included. I lost a lot of sleep trying to score some deals I missed the first round.

Woodcraft Customer Service also did not know about the sale at all until about 9:15 a.m. Initial espouse was to say that there was no sale.

I have supported my local Woodcrafts with a lot of business, but this mess does nothing to give me the warm and fuzzes about Woodcraft in general.
 
Hmmm, let the organizing begin!!!  Received my "first" shipment of systainers in this morning!  Second shipment due on Wednesday with more systainers and another Domino Assortment.  Woohoo!!
 

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I just received my half-price Sys 2 filled with Dominos and bits, all new-in-box.  Thanks Amy

By any chance is your last name Marino or Bellamere?

Crox
 
I just bought three more from you guys! Amy is awesome. The delivery on my last order was phenomenal and I am glad I have met you guys and Bob Marino on the FOG!
 
Are these new or used? The ones I just purchased from woodcraft look a little abused. Mine have a few dings, sawdust and stickers half way off.
 
I got an LR32 set from the Salt Lake City Woodcraft.  The front of the systainer is yellow.  For the price, I don't care.  Hopefully, a little SoftScrub with Bleach will get rid of it.  The actual parts inside look new, including the cutters.
 
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