Anyone Visited the Festool factory at Wendlingen, Germany

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Hi Everyone,

We go to Germany on holiday quite often and this year I was doing some research for my next e-book not far from the Black Forest. When we got home I realised that we had been less than 100 miles from Wendlingen where Festool have their factory. Has anyone ever been there on a visit? Can ordinary members of the public go there and get to see the working heart of Festool? Do they have a factory shop?

If a visit is possible I will try and get there in 2012 and report back.

Take care.

Peter
 
Been there. The factory is not in Wendlingen, it's in Nedlingen. The headquarters is in Wendlingen. Factory tours are generally not available to the public and are by appointment only. There is no factory store/shop.
 
Been there also. Ditto what Shane said. Did my PROTOOL training there, and before anyone else speaks up, yes I know I need some more!

The town is beautiful. Rich in history and architecture and beer. Enjoyed my stay immensely.

Best regards

Warren
 
Gosh - at least the two towns are close. I suppose that allowing ordinary chaps to visit would be a bit of an overhead - never mind. I know that area of Germany is rather nice and has some great walking and cycling. Our Motorhome (I think the US chaps call them RVs) is German and you can visit their factory, staying in their own campsite, and then be able to pick up all sorts of little gizmos to help keep you on the road.

Festool kit is absoluely brilliant and I am delighted by every Festool item that I own. It would have been nice to do the 'Festool Pilgrimage' but I would come away wanting more than I can afford or justify...Dream on, dream on!
 
I was lucky enough to be invited (with about 6 other Festool dealers) in September 2003, actually was on the day the Iraqi war started. We went to  both the factory and headquarters and though the specifics are a bit hazy now, I was  not only impressed by the actual tools and seeing how they are built (and watching them be assembled) and of the lectures and presentations, but of the attitude/moral and friendliness of the various employees. I don't think everyone was on their best behavior because a dozen Americans were paying visit, but genuinely seemed happy in their work.  Those who have visited Festool USA Headquarters in Indiana know what I mean. That's all too rare these days!
If you can swing it - somehow - friends/connections, it 's well  worth it.

BTW, two other guest were impressed enough with Festool to become Festool Managers. Good deal.  Great time. Nice gigs.

Bob
 
Thanks Bob

That is really helpful. I am glad that you had a great time visiting Festool and am not suprised by their very professional and 'can-do' attitude.

I do hope that an opportunity crops up for me to visit them - it seems that I need to get invited but as I am not a dealer and have nothing to offer them other than my admiration the chances are pretty slim.

Does anyone else have any interesting anecdotes about visits to Festool...something to make us feel good during these tough economic times. I would be particularly interested in their R&D cycle that produced the Domino concept and now the new model.

Peter
 
Stone Message said:
Does anyone else have any interesting anecdotes about visits to Festool...something to make us feel good during these tough economic times.

I can't remember the year anymore, but I was given a full tour of the facility the December before Domino was released to the U.S. It was quite impressive and not only included the manufacturing plant, but was preceded by sightseeing tours of the countryside too. The developer of Domino, Herr Rommel, even had us over to his family's distillery for a demonstration and schnapps sampling.

On the final day of our tour, after seeing many of the production lines, including the secretive motor fabrication line kept behind closed doors, we concluded the tour at the new Domino production line. We all gathered around the CanBan line following a single Domino joiner as it progressed its way through the full manufacturing process from start to finish.

Just before this Domino was complete, one of the editors in the group noticed the large pallet of completed Dominos in systainers, and that one of them had his name printed on a sticker right on the Systainer. It was at this same instant that I glanced over at the CanBan ticket for the machine that was being built, and noticed a reeeaaally long name on it....it was MY name!

This whole time that we were watching a Domino being built, it was actually my own personalized Domino being built. The assembler placed the completed Domino in its Systainer, peeled my name off the CanBan ticket, put it on the top of the Systainer, and handed me my Domino!

I nearly fell over when I realized that we had sat there watching my own Domino being built.
 
What a lovely story Rick - how exciting to have your Domino at the end. Does anyone know who I should email to get an invite to Germany!!

Peter
 
Rick,

Great story; thanks for sharing. The pics  sparked my memory a bit. On the trip, we ha some fine German food and beer. And Rob Johnstone (in picture next to Christian O) and Steve Shaunnessy  - from Woodworker's Journal and Popular Woodworking, along with dealers from Australia were there. Touring around via bus, I do remember that the  Aussies were, .... uhm, a little less reserved than we Americans. ;)
Lots of traveling and sight-seeing outside of the factory visits. I wish I had taken my camera.

Bob
 
Sean,

If you need someone to carry your bags just let me know! Germany is a wonderful country and we have many friends there and so take plenty of Euros and enjoy yourself - and take lots of pictures and tell us all about the Festool visit.

Peter
 
Bob Marino said:
Rick,

Great story; thanks for sharing. The pics  sparked my memory a bit. On the trip, we ha some fine German food and beer. And Rob Johnstone (in picture next to Christian O) and Steve Shaunnessy  - from Woodworker's Journal and Popular Woodworking, along with dealers from Australia were there.

That's funny Bob. At first I couldn't tell if you were commenting on my picture or if you posted a picture that didn't come through (I suspect the latter) because Rob Johnstone was on both tours. However, instead of Aussie's joining us, it was the British media.

I didn't really take any group shots, but I cropped this one that I took of this really tall building, and our group was at the bottom of the shot. Left-to-right:
Rob Johnstone & wife (Woodworkers Journal), Randy Johnson (American Woodworker), Todd Riggio(?) (Woodshop News), Bob Hunter (Wood), Christian Oltzscher, Chris Schwarz (Popular Woodworking), Michael Williams (Festool), Mark Springer (Tools of the Trade).

[attachimg=#1]

Here's another interesting story. I finally looked it up, and our tour was December of 2006. Later in the afternoon after seeing the factory, we all went into the Festool workshop to play with the toys tools. As a "project", we each built one of the Festool Footstools. None of the editors had even heard of Domino before this trip, but I had already had one for the manual for about 6 months. So I quickly blasted through the footstool construction, and then walked around the shop to see if anyone needed some help. In the picture below, that's the footstool I slapped together, and I believe the guy in red is Vitus Rommel (far right), talking to my work partner.

[attachimg=#2]

As I'm wandering about the workshop, Christian came up to me, and in a very quiet and serious voice, he said, "I'd like to talk to you." And I'm thinking, "OMG what have I done?" It quickly raced through my mind whether I could have upset anyone in the class by offering assistance.

When Christian brought me into a small storage closet and closed the door, I realized this was a lot more serious than that. Clearly I had done something terribly wrong, and I feared I was about to be asked to leave. I couldn't say a word because I was afraid my voice would crack, and reveal just how upset I was with the pending butt-chewing I was about to receive.

Christian prefaced his discussion with, "I couldn't talk to you in front of the others..." And I'm thinking, "&@%*&!, This is it. I've really upset him. I'm Done! I'm Gone!" It's about this time that I am taking stock of my environment, and realizing just how unusual this is. We're in a tiny storage closet with some steps to our right leading to the roof, and another door in front of us leading off to "who knows where." I figure that we're going through the other door so he can quietly escort me out of the building without making a scene in front of the rest of the group.

Christian started to say something else, but by this point I was too upset to even hear it. At the same time, he reaches for something under the stairs to our right...and I'm thinking, "what's going on.....?" And with that, he pulls back a shipping blanket and balls it up.

Oh my God, what's that....it looks like a black and green miter saw....Kapex!

All the fear, angst, and cloak 'n dagger was so he could show me the still top secret Kapex. The sudden relief from all the pent-up fear made me a little weak in the knees. "We've got some European prototypes being built now, and we'll be sending you one in a couple months." All I could murmur back was, "Oh."

It was still so secret that I wasn't allowed to even mention it to Festool employees. Christian and Michael were the only people I could talk to about it. Yup, it showed up on my doorstep a couple months later.

 
Rick, that's awesome.  Waita trump your other story.  Wow.  I bet you've been wanting to share that one for quite some time.
 
Thanks Sean. I've told the story before, but this is the first time I actually told it like it was. I normally put a humorous spin on it, like I was expecting the Festool Ninjas to come in and kill me, or something. In reality, when Christian brought me through that closet door I had a serious knot in my stomach. I was absolutely certain that I had made some sort of egregious mistake and was in major trouble for it.  [tongue]
 
Ugh, trust me I know that feeling.  When I get a call from him, and especially Michael, I always hesitate for a second!  "Ohhhhhh no.  What'd I do now!?" lol
 
Rick Christopherson said:
Bob Marino said:
Rick,

Great story; thanks for sharing. The pics  sparked my memory a bit. On the trip, we ha some fine German food and beer. And Rob Johnstone (in picture next to Christian O) and Steve Shaunnessy  - from Woodworker's Journal and Popular Woodworking, along with dealers from Australia were there.

That's funny Bob. At first I couldn't tell if you were commenting on my picture or if you posted a picture that didn't come through (I suspect the latter) because Rob Johnstone was on both tours. However, instead of Aussie's joining us, it was the British media.

I didn't really take any group shots, but I cropped this one that I took of this really tall building, and our group was at the bottom of the shot. Left-to-right:
Rob Johnstone & wife (Woodworkers Journal), Randy Johnson (American Woodworker), Todd Riggio(?) (Woodshop News), Bob Hunter (Wood), Christian Oltzscher, Chris Schwarz (Popular Woodworking), Michael Williams (Festool), Mark Springer (Tools of the Trade).

[attachimg=#1]

Here's another interesting story. I finally looked it up, and our tour was December of 2006. Later in the afternoon after seeing the factory, we all went into the Festool workshop to play with the toys tools. As a "project", we each built one of the Festool Footstools. None of the editors had even heard of Domino before this trip, but I had already had one for the manual for about 6 months. So I quickly blasted through the footstool construction, and then walked around the shop to see if anyone needed some help. In the picture below, that's the footstool I slapped together, and I believe the guy in red is Vitus Rommel (far right), talking to my work partner.

[attachimg=#2]

As I'm wandering about the workshop, Christian came up to me, and in a very quiet and serious voice, he said, "I'd like to talk to you." And I'm thinking, "OMG what have I done?" It quickly raced through my mind whether I could have upset anyone in the class by offering assistance.

When Christian brought me into a small storage closet and closed the door, I realized this was a lot more serious than that. Clearly I had done something terribly wrong, and I feared I was about to be asked to leave. I couldn't say a word because I was afraid my voice would crack, and reveal just how upset I was with the pending butt-chewing I was about to receive.

Christian prefaced his discussion with, "I couldn't talk to you in front of the others..." And I'm thinking, "&@%*&!, This is it. I've really upset him. I'm Done! I'm Gone!" It's about this time that I am taking stock of my environment, and realizing just how unusual this is. We're in a tiny storage closet with some steps to our right leading to the roof, and another door in front of us leading off to "who knows where." I figure that we're going through the other door so he can quietly escort me out of the building without making a scene in front of the rest of the group.

Christian started to say something else, but by this point I was too upset to even hear it. At the same time, he reaches for something under the stairs to our right...and I'm thinking, "what's going on.....?" And with that, he pulls back a shipping blanket and balls it up.

Oh my God, what's that....it looks like a black and green miter saw....Kapex!

All the fear, angst, and cloak 'n dagger was so he could show me the still top secret Kapex. The sudden relief from all the pent-up fear made me a little weak in the knees. "We've got some European prototypes being built now, and we'll be sending you one in a couple months." All I could murmur back was, "Oh."

It was still so secret that I wasn't allowed to even mention it to Festool employees. Christian and Michael were the only people I could talk to about it. Yup, it showed up on my doorstep a couple months later.

Another interesting story and pics. Nope, I did not take any pics when I was there - dumb, right?
I think the funniest thing regarding the trip was when riding together in the bus, someone jokingly asked if anyone had any pot or knew where to buy it. The answer, nope, but try the Austrailans.

Bob
 
Rick,

That is fantastic, absolutely super, thank you.

I hope others will now come out with their stories...

Peter
 
Rick Christopherson said:
Thanks Sean. I've told the story before, but this is the first time I actually told it like it was. I normally put a humorous spin on it, like I was expecting the Festool Ninjas to come in and kill me, or something. In reality, when Christian brought me through that closet door I had a serious knot in my stomach. I was absolutely certain that I had made some sort of egregious mistake and was in major trouble for it.  [tongue]

Higgins, is that you?  It's me, Magnum.  How you been after all these years?
 
Hi,

In the spring of 2009, when planning a visit to Germany, I inquired about visiting.  They responded to my email, and although I can't find the message to give the exact response, I was told I would not be able to visit the facility.  They suggested some dealers in Germany, that would have a near complete product line, to visit.

I have spoken to one of the people from the Lebanon, IN office, and he was very cordial, and said I could call to set up a visit.  I plan to do that one day
 
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