Better Systainer Inserts

[Tyler Ernsberger]

I recently bought a df500 and the insert was broke.  We pay a premium price for Festool Products and think that we should be getting better inserts.  They are very cheaply made and dont hold up.  I know that when I call Festool that there customer support will be awesome and they will send me a new one.  Just need a better insert product!!!    I know that Im not the only one about this complaint and maybe with the FOG  community help we can work together to solve this problem. 

 

[Slartibartfass]

I agree. They plastic ones certainly don't hold up during shippment. Had 2 so far that arrived cracked.

Festool just replaced them. So no complaints as to the service. But the cost involved....?

 

[rljatl]

Yes, it seems "penny wise and pound foolish" to use cheap systainer inserts and cardboard boxes for long guide rails.  Although, maybe it is cheaper to replace rather than make them right in the first place?

 

[Tyler Ernsberger]

Even if it cost more money, I know people will pay it for a better insert.  Theres no way that a molded foam insert would cost that much more.  And they have the resources to do it, the ti15 basic insert is molded foam and I believe the df700 is foam.

 

[Alan m]

I have yet to break any of mine.

why don't they just foam the back of the ones they have. wouldn't cost that much

 

[wow]

I posted in another thread, but this might be an opportunity for another vendor or an enterprising individual?

 

[AlexThePalex]

They break all the time indeed. Bit too thin.

 

[Tyler Ernsberger]

I posted in another thread, but this might be an opportunity for another vendor or an enterprising individual?

Thats a good idea WOW!!!!  Thanks for the help. 

 

[neeleman]

Festool should change them all to the foam types which they use for the TS75, OF2200 or TI15 Basic inserts.
They are much tougher and don't crack that easily.
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[Frank Pellow]

There is some history here.

In the very early days of this forum (when is was still hosted on Yahoo) about 2005, this issue was raised and I was nominated to have a telephone discussion with Christian Oltzscher of Festool then report back to the forum members.  We raised much the same point in that the quality of the inserts did not live up to the quality of the tools and the quality of the systainers.

Back then, Festool had a very very limited presence in Canada and the USA.

Christian seemed quite surprised by the fact that we though the inserts were flimsy and said that, as far as he knew, no one had raised the issue in Europe.

Christian accepted the fact that I was willing to pay more for a better quality of insert, but doubted that many of their other customers would do so.

The end result was no promise from Festool to look into providing better inserts. 

With the notable exception of the TS75 insert (and, perhaps, some others that I do not have), the situation 10 years after the issue was first raised here, appears to be the same.

 

[Frank Pellow]

By the way, the Veritas systainer inserts by Lee Valley do live up to the quality that we have all come to expect from Lee Valley's Veritas line of tools.  Festool could well learn from Lee Valley.

 

[bkharman]

I havent had any cracking issues or alike, but I will say, it feels like a luxury sys when I drop my 700XL or TS 75 into their boxes...

Cheers.  Bryan.

 

[Gary in Texas]

I'm wondering if some of the "Great Stuff" expanding foam filled into the bottom voids of the insert would not only reduce the splitting or cracking of the insert, but also provide a cushioned support within the insert.  Any foam expanded from bottom of the insert could be trimmed with a bandsaw......

Gary

 

[semenza]

I'm wondering if some of the "Great Stuff" expanding foam filled into the bottom voids of the insert would not only reduce the splitting or cracking of the insert, but also provide a cushioned support within the insert.  Any foam expanded from bottom of the insert could be trimmed with a bandsaw......

Gary

    I am pretty sure people have done this successfully.  And also made complete inserts by covering/wrapping the interior of a systainer and the tool with plastic wrap (cling film).

Seth

 

[Tyler Ernsberger]

I'm wondering if some of the "Great Stuff" expanding foam filled into the bottom voids of the insert would not only reduce the splitting or cracking of the insert, but also provide a cushioned support within the insert.  Any foam expanded from bottom of the insert could be trimmed with a bandsaw......

Gary

I have used Great Stuff in the blue can to do what you are talking about on a Fein Multimaster insert and it worked pretty good.  The Blue can is low expansion foam and doesnt swell as much as the yellow can. 

 

[wilde737]

I just bought a TS55 today at my local dealer, the insert was cracked and a piece broken completely off.  They called festool and are having a new one shipped to my home.  Not too bad, although it would be nice if the problem wasn't there in the first place...