Brand New Syslite NOT working!!!!!

[Racedoc11]

Hello guys,
I just go my brand new syslite yesterday. Out of the box it worked for a while and upon following the instructions (initial charge for about 3 hours) the Syslite stopped working !!!!!
Neither a green nor red light are on nor is the light itself it is completely dead.... [sad]
I tried to use the car charger but the light is not responding either. Am I missing something or it is defective?
Thanks!

 

[Brice Burrell]

Sorry your first post is about a problem.  It sounds like you've got a defective light.  I'd return it to the dealer.

 

[Racedoc11]

Thanks! That's what I was thinking...It is a shame I needed it for a project this weekend.

Sorry your first post is about a problem.  It sounds like you've got a defective light.  I'd return it to the dealer.

 

[peter halle]

Welocome the forum and sorry to hear about your situation.  To tell a story on myself, I had a similar issue.  I hadn't inserted the plug all the way into the back of the Syslite because the slide on back was a smidge off.  You might want to slide the back off and then make sure it is all the way on and try again.  Otherwise take it back to your dealer for replacement.

Peter

 

[Racedoc11]

Thank you very much. I tried and it still dead it looks like it is defective. I will have to mail it back on Tuesday.

Welocome the forum and sorry to hear about your situation.  To tell a story on myself, I had a similar issue.  I hadn't inserted the plug all the way into the back of the Syslite because the slide on back was a smidge off.  You might want to slide the back off and then make sure it is all the way on and try again.  Otherwise take it back to your dealer for replacement.

Peter