Came home to a new delivery........ unfortunately the bubble burst upon opening!

[GarryMartin]

Here you go Garry...

Everything in mm

I just knew on a forum of such awesome people that someone would step up. You are a star Sir! Thank you so much.  [big grin]

Garry

 

[sanangelo]

Sorry to see such nice hardware damaged Boost13 ... If you did not physically open and inspect everything during delivery you may get told that it is your fault for receiving a damaged item instead of refusing it at delivery.

 

[boost13]

Hi guys.

Just an update. Festool local rep coming to collect it tomorrow and credit the purchase amount. They have no more until late November and must say that I am dubious to even try and get a replacement sent! I think I will buy a power something (insert festool product name here) rather than chance it. I own an Audio Visual supply and install company here in Perth, Western Australia and no $1000 product comes in a box without corner protection in the way of foam packaging. These Sysports must be packaged better otherwise I bet you would only get 1 in 5 without some form of damage.

As far as living with the damage..... sorry but I can't swallow that. When paying top dollar - and lets be honest the sysport is the most outrageously priced tool box ever, then I want it to look a thousand bucks! We spend crazy money on fancy plastic boxes to hold our prized tools so I want the stand to match!! besides many many hours of climbing through old dirty roofs running cables to pay for them. Thats my 2 cents anyway!!

 

[mike68au]

Couldn't agree more..... 

 

[boost13]

you would think that I would have checked but on closer inspection there are two smaller dents on the same front left edge on the second sys port.............

just going out to the workshop to cut a length of rope!

 

[AlexThePalex]

just going out to the workshop to cut a length of rope!

Don't do it! They're just tools. No need to end it like this!  [tongue]

 

[copcarcollector]

As far as living with the damage..... sorry but I can't swallow that. When paying top dollar - and lets be honest the sysport is the most outrageously priced tool box ever, then I want it to look a thousand bucks! We spend crazy money on fancy plastic boxes to hold our prized tools so I want the stand to match!!

Exactly! Sorry your purchase did not work out... but enjoy that new (insert Festool product name here)--!!  [laughing]

 

[Kev]

and lets be honest the sysport is the most outrageously priced tool box ever

They're massively over priced ... Festool needs to come up with an alternative that ships as a flat pack and costs between a quarter and a third of the price.

 

[Svar]

and lets be honest the sysport is the most outrageously priced tool box ever

They're massively over priced ... Festool needs to come up with an alternative that ships as a flat pack and costs between a quarter and a third of the price.

On the other hand this particular accessory can be easily replicated in your shop for a fraction of the cost. For God sake, this kind of cabinetry is exactly what many Festool users do for living…

 

[AlexThePalex]

On the other hand this particular accessory can be easily replicated in your shop for a fraction of the cost. For God sake, this kind of cabinetry is exactly what many Festool users do for living…

Unless they're all metal workers, no, it's not.

To be honest, unlike a lot of other Festool stuff, for once I don't think they're massively overpriced. Similar METAL cabinets from comparative brands over here in Northern Europe cost about the same.

 

[Svar]

On the other hand this particular accessory can be easily replicated in your shop for a fraction of the cost. For God sake, this kind of cabinetry is exactly what many Festool users do for living…

Unless they're all metal workers, no, it's not.

To be honest, unlike a lot of other Festool stuff, for once I don't think they're massively overpriced. Similar METAL cabinets from comparative brands over here in Northern Europe cost about the same.

By replicated I mean functionality and appearance, not chemical composition. Two hour work for a skilled cabinetmaker.

 

[Rick Christopherson]

When paying top dollar - and lets be honest the sysport is the most outrageously priced tool box ever, then I want it to look a thousand bucks!

Apparently you've never bought a quality tool chest before. For Matco or Snap-On tool chests, it is not uncommon for them to start at over $10,000 and that is in the U.S. Imagine how much that would cost in AU?

Here is a fairly small tool chest that is currently selling used for $5400 on Craiglist. It sells new for $10,000.

[attachimg=#]

The point that you missed is that any time you ship something large, there is a strong chance the shipper will damage it. There is nothing the manufacturer can do to fully prevent this. It is the shipping company's fault, and it is virtually impossible to prevent it. Take for example long guide rails. They are shipped in wooden crates, yet the shipping companies still manage to turn them into pretzels.

Take a closer look at the damaged corner on your Sysport. That didn't come from a simple "dropping" of the box. That kind of a dent on that heavy gauge corner took thousands of pounds of force. You couldn't replicate that dent with a woodworking hammer, and extra packing material wouldn't have prevented it either.

Then consider what it takes to cause the anti-tilt bar to get popped out of its socket on your other Sysport. That wasn't a simple drop either. That took a huge impact to make it happen. (I know, because I deliberately remove that bar from all of my sysports, and even with an 18 inch long screwdriver, I still struggle to pop it out of the pocket.)

Yes, your Sysports were abused during shipment, but it wasn't because they were handled with care along the way.

 

[AlexThePalex]

On the other hand this particular accessory can be easily replicated in your shop for a fraction of the cost. For God sake, this kind of cabinetry is exactly what many Festool users do for living…

Unless they're all metal workers, no, it's not.

To be honest, unlike a lot of other Festool stuff, for once I don't think they're massively overpriced. Similar METAL cabinets from comparative brands over here in Northern Europe cost about the same.

By replicated I mean functionality and appearance, not chemical composition. Two hour work for a skilled cabinetmaker.

Yeah, I know, but it's not the same. And how about when you're not a woodworker? I grew up in a body shop. We also had these type of tool cabinets. We were always tossing them around the entire workplace. If you want that to last for years, wood is not an option. Metal is the way to go, as Festool realised.

 

[Svar]

On the other hand this particular accessory can be easily replicated in your shop for a fraction of the cost. For God sake, this kind of cabinetry is exactly what many Festool users do for living…

Unless they're all metal workers, no, it's not.

To be honest, unlike a lot of other Festool stuff, for once I don't think they're massively overpriced. Similar METAL cabinets from comparative brands over here in Northern Europe cost about the same.

By replicated I mean functionality and appearance, not chemical composition. Two hour work for a skilled cabinetmaker.

Yeah, I know, but it's not the same. And how about when you're not a woodworker? I grew up in a body shop. We also had these type of tool cabinets. We were always tossing them around the entire workplace. If you want that to last for years, wood is not an option. Metal is the way to go, as Festool realised.

And I grew up in a wilderness. That’s why I did not realize Sysport was a 400 kg tool cabinet designed to hold 1500 kg of junk equipped with heavy duty cold rolled extension slides and meant to catch my M50 wrench tossed from across the shop. I always thought Sysport was about as tough as my filing cabinet (those dents in the pictures seem to support the hypothesis) and built to hold 30 kg of plastic boxes and some little plastic bins with screws.

 

[peter halle]

Heck,  I grew up in the desert and haven't ever thrown a tool at any toolbox even when I really wanted to.

The systainers do get damage in shipping often based on the posts here which are a tiny representation of the real world.

The components that get regular use in the Sysport are of uber quality.

I have gone into many surplus office furniture stores and the damage I have seen with the Sysports are similar to what file cabinets get in shipping.

Peter

 

[AlexThePalex]

And I grew up in a wilderness. That’s why I did not realize Sysport was a 400 kg tool cabinet designed to hold 1500 kg of junk equipped with heavy duty cold rolled extension slides and meant to catch my M50 wrench tossed from across the shop. I always thought Sysport was about as tough as my filing cabinet (those dents in the pictures seem to support the hypothesis) and built to hold 30 kg of plastic boxes and some little plastic bins with screws.

No need to get sarcastic here. Are you really getting that riled up about what I say? [blink]

Tsk, tsk.  [poke]

Fine, you build your own wooden sysports and keep damning Festool for making them so expensive. You got my blessing. [tongue]

 

[mouppe]

Given that so may seem to get damaged, I wonder why we never see them featured in the recon sales?

 

[Jeff Zanin]

Given that so may seem to get damaged, I wonder why we never see them featured in the recon sales?

I think it was indicated above that the damaged ones are being used at the Festool training centres.

Jeff

 

[Kev]

When paying top dollar - and lets be honest the sysport is the most outrageously priced tool box ever, then I want it to look a thousand bucks!

Apparently you've never bought a quality tool chest before. For Matco or Snap-On tool chests, it is not uncommon for them to start at over $10,000 and that is in the U.S. Imagine how much that would cost in AU?

Here is a fairly small tool chest that is currently selling used for $5400 on Craiglist. It sells new for $10,000.

[attachimg=#]

The point that you missed is that any time you ship something large, there is a strong chance the shipper will damage it. There is nothing the manufacturer can do to fully prevent this. It is the shipping company's fault, and it is virtually impossible to prevent it. Take for example long guide rails. They are shipped in wooden crates, yet the shipping companies still manage to turn them into pretzels.

Take a closer look at the damaged corner on your Sysport. That didn't come from a simple "dropping" of the box. That kind of a dent on that heavy gauge corner took thousands of pounds of force. You couldn't replicate that dent with a woodworking hammer, and extra packing material wouldn't have prevented it either.

Then consider what it takes to cause the anti-tilt bar to get popped out of its socket on your other Sysport. That wasn't a simple drop either. That took a huge impact to make it happen. (I know, because I deliberately remove that bar from all of my sysports, and even with an 18 inch long screwdriver, I still struggle to pop it out of the pocket.)

Yes, your Sysports were abused during shipment, but it wasn't because they were handled with care along the way.

When you start talking Snap On, you're talking a whole other level.

I feel the sysports tend to align with the quality of engineering tool chests at least two levels down from Snap On.

Obviously the sysport is targeted at a different demographic than the small carpenter or home hobbyist, but there is a desire in those markets to have effective Systainer storage / management.

The sysport is closed on five sides with locking drawers ... Few here would need that, that's why I'd love to see a flat pack alternative with reasonable robustness but with far less shipping volume (at a much lower cost). Adjustable Systainer carriers, open frame, solid top - perfect.

 

[boost13]

someone needs to make a bosch extrusion kit that can be sold to members. It can have open sides and back and an mft top!!!! Comes in a box ready for assembly.

Just think about it ---- the FOG Extrusion Sysport!!!!

I would buy a heap of them!!!!

As for my replacement I orders a BS75.........!