I think this is more of a rant than a constructive post, so bear with me.
Last night, in a temporary lapse, I pulled my router up off the template before I unlocked the plunge lock. I felt the bit nick the profile and sure enough, it's damaged. Currently I'm just routing stair stringers, so it's no big deal. But for finish work, it's no good. Festool USA has no parts available for sale. Searching online for replacement profiles is futile. Maybe I can post a WTB in the classified and find someone who did the same thing and is unloading the remaining profiles? It just occurred to me as I'm sitting in my office, can I just flip the profile around and relocate the hardware so the damaged part is on the outside rather than the inside? The scale would not be usable, but I have one on the other side provided I don't mutilate that one too.
I'm so irked that I did this. I try to be careful with these knowing the parts are rarer than unicorns, but to be honest, I can't help but to put some of the blame on Festool. I actually called Festool and asked who would be my sounding board if I find out they will be available in Europe again, but not NA. I paid a pretty penny for these, they are useful, and I expect for the price I paid that parts would be available for them. If they immediately sold out of all stock when they discontinued them, could it be there is actually a demand for them and they made the wrong decision??
Last night, in a temporary lapse, I pulled my router up off the template before I unlocked the plunge lock. I felt the bit nick the profile and sure enough, it's damaged. Currently I'm just routing stair stringers, so it's no big deal. But for finish work, it's no good. Festool USA has no parts available for sale. Searching online for replacement profiles is futile. Maybe I can post a WTB in the classified and find someone who did the same thing and is unloading the remaining profiles? It just occurred to me as I'm sitting in my office, can I just flip the profile around and relocate the hardware so the damaged part is on the outside rather than the inside? The scale would not be usable, but I have one on the other side provided I don't mutilate that one too.
I'm so irked that I did this. I try to be careful with these knowing the parts are rarer than unicorns, but to be honest, I can't help but to put some of the blame on Festool. I actually called Festool and asked who would be my sounding board if I find out they will be available in Europe again, but not NA. I paid a pretty penny for these, they are useful, and I expect for the price I paid that parts would be available for them. If they immediately sold out of all stock when they discontinued them, could it be there is actually a demand for them and they made the wrong decision??