domino not cutting square?

davidpawlak

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Nov 24, 2007
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My new domino isn't cutting square to the face of the board? Is their a way to adjust this or should I take it back?
 
Timmy C said:
Festool Position On Tool Repair and Alignment

The above is the thread that the Big Kahuna at Festool remarked on a "Minor Domino Issue".  I would follow this advice.  The Tools should be perfect right out of the systainer.

Good Luck Dude!

Timmy C

I have a few things to bring up about Festool alignment issues. I purchased my Domino from my local Woodcraft retail store. Unfortunately at my Woodcraft, Festool power tools, like the Domino, are usually only available in stock as the single item of that type. As a result, my Domino was almost like a "display" model. Employees and shoppers were able to try it out in the store. I think this type of use, or abuse, can lead to misalignment issues for the actual purchaser because you don't know how the tool has been handled. I know that my Domino had a misalignment similar to that in the thread "Minor Domino Issue", but not as serious. Loosening the scale and realigning it worked for me (just barely though and without having to resort to filing screw heads or widening holes on the scale). If I had prior warning that I shouldn't have needed to align anything, I would've contacted Festool support or returned it to Woodcraft. However, there was no information in the box about how to proceed in such a situation. As a woodworker with other tools, I'm used to having to do a little alignment, even on new tools. This is usual for most other tools, but not for Festool.

I think an informational flyer about misalignment issues in the systainer would be a good idea. I also think that retailers should not be allowed to sell a "display" model. They should be required to stock enough inventory to sell a "new" product.
 
Wha! You didn't get a new one? That's bull hockey! Make them order you new s4!t or order it from somewhere else.
 
I had an issue I thought was an alignment problem like you mentioned.  As it turns out, it only has to do with how you lock the fence after a height adjustment, as there is a little play on the side opposite the "step" guage.  Be sure to press down on the right side (the other side) after adjusting the depth guage, then lock the lever.  Since I started doing this, it is perfect.

I don't have a picture to post.  Let me know if you need more clarification.
 
    I would think if it's a demo model it should be discounted accordingly, if not personally I would return it without further adieu and get a new one from Marino, but that's just me. dan
 
No store should be selling you as new any item that has been used as a demo.  I'd take it back and order a new one, or send it to Festool for a complete checkup.  Festool has openly stated on FOG that you shouldn't need to be fussing with such setup or alignment of a new Domino machine.  Mine did not need any adjustments, except to its operator (fence creep during the first set of mortises I machined).

Thanks, Rick for your manual(s) and for notifying us of changing the site at which it can be found.  You helped me a lot in understanding how to use my Domino!

Dave R.
 
davidpawlak said:
My new domino isn't cutting square to the face of the board? Is their a way to adjust this or should I take it back?

Dave,

Do as suggested - return it for a new one. No dealer should be selling a store demo model.

Bob
 
davidpawlak said:
My new domino isn't cutting square to the face of the board? Is their a way to adjust this or should I take it back?
Dave,
Listen to your Uncle Bob...I think that your Woodcraft store ain't complying with Festool's marketing guidelines. My understanding is that Festool OWNS all the demos... they are not to be sold. This way they can pull the plug on a non-compliant dealer.
-RayS
 
RayS said:
davidpawlak said:
My new domino isn't cutting square to the face of the board? Is their a way to adjust this or should I take it back?
Dave,
Listen to your Uncle Bob...I think that your Woodcraft store ain't complying with Festool's marketing guidelines. My understanding is that Festool OWNS all the demos... they are not to be sold. This way they can pull the plug on a non-compliant dealer.
-RayS

    Ray,

Festool dealers buy and own their demo tools. Demo tools are not to be sold.

Bob
 
    Ray,

Festool dealers buy and own their demo tools. Demo tools are not to be sold.

Bob
[/quote]
Like I said, listen to Uncle Bob!
 
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