Everyone,
Thanks for your support and input on this situation. It does offer an opportunity to reflect on what we've created here...
My goal, from the very beginning, was to have members -- not a set of rules -- define the culture, attitude, and reputation of this forum. To do that, I knew I had to leave as much as possible open to individual choices. Following all discussions here on the forum, and also considering my massive offline correspondence with members (about 100 e-mails a month) I have tried to get a sense of what people want, finding trends in members' wishes. Bit by bit, I've tried to have the forum reflect the general sense of what I'm hearing from people, online and offline. What I hear is that people want both sides: structure and openness. The tricky part is creating enough rules and definitions so that people feel they are entering a space with a particular character and structure, but leave things open enough that every member actually has a stake in the character of this forum.
I'm not naive about human nature! I know openness is a double-edged sword: you have the possibility of creating a very unique space, but you also run the risk of having that space abused by those who don't respect it. My belief was that, once the culture of the forum was established, members would feel a sense of ownership in this forum and therefore any abuses would be apparent and the correction naturally taken care of.
At this point, I think we've been successful at creating a truly member-driven forum -- a space you want to be in because of the people and the culture as much as the subject matter itself. With that said, I'll admit that there have been a few times when I was struck by the fact that, no matter how open this forum is, sometimes there's something I must do, plain and simple. Sometimes, I just have to wield those administrative powers! It can be a bit lonely, but the careful use of that power is also a reflection of what members want. If I did not act at those times, it would be worse for the openness we all value. Again, members want openness and structure and the same time.
As I said, this situation was a wonderful test case. This discussion can stand as a record of the process we all went through, and we can use it as reference if a similar situation arises in the future.
Running the Festool Owners Group has taught me a lot!
Matthew