Every day my CXS is clipped to my small tool belt during cabinet installs. Not only that, it's so light that sometimes I forget its there and start to look around for it (true story.)
Well, the other day I had a burst of energy and started to jog up some steps, heard my drill fall down a few treads, then fall another 4' to the floor. As it turns out, the belt clip busted. The rest of the day, and for the past few days have been miserable. I'm constantly having to set my drill down (a pain when on a ladder), and constantly searching for where I put it last. Ugh.
A quick call to Festool, and voila! I should have it in a few days free of charge! Mighty fine customer service by Chris (I think it was Chris). These guys don't mess around.
Any way, back to searching for my drill...
Jon
Well, the other day I had a burst of energy and started to jog up some steps, heard my drill fall down a few treads, then fall another 4' to the floor. As it turns out, the belt clip busted. The rest of the day, and for the past few days have been miserable. I'm constantly having to set my drill down (a pain when on a ladder), and constantly searching for where I put it last. Ugh.
A quick call to Festool, and voila! I should have it in a few days free of charge! Mighty fine customer service by Chris (I think it was Chris). These guys don't mess around.
Any way, back to searching for my drill...
Jon