Festool Rotex 150 - less than 30 days old --- Having problems???

[NYLawyerWhoLovesWood]

Hey guys, I recently purchased a Festool Rotex 150 (like 2-3 weeks ago). I have been using it to sand a walnut slab 3-4 times a week (or as time permits). It is seldom used more than 30 minutes at a time.

Tonight, all of a sudden, the power started surging. I thought maybe the connection to the Festool Dust Extractor had come loose. I checked that - no problem there. I turn the Rotex back on and again it is surging like a lawnmower running out of gasoline.

So I think maybe it is the Dust extractor? I unplug it from that and plug it directly in to the wall outlet. Same thing, only now instead of surging, it is running at a very low speed. It will not increase speed at all. Just very low. I even take it and plug it in to a different outlet altogether to rule that out. Same issue.

Has anyone ever experienced this issue? Thoughts?

Jeff

 

[peter halle]

Personally I would return the unit to your dealer and get a new one.

Peter

 

[Administrator_JSVN]

With our 30-day return policy, you can take it back to your dealer as Peter suggested.

Otherwise, you can send it in for repair. Start the repair process athttp://service.festoolusa.com/account/repair/

(Tyler)

 

[NYLawyerWhoLovesWood]

I sent it in to be swapped out. Thanks guys.