Festool University

While I would certainly love to see such a course in Las Vegas, I suspect that people who live in the Northeast would prefer some other place closer to home.

My suggestion would be to run two or three two or three day courses in one of the Festool training centers to see what works (and what doesn't).  My own preference would be to start each course with the assumption that the attendee had read "the manual" but had no hands on experience.  I would have Course 101 start with the MFT and rail and one of the saws.  I would have Course 102 cover routers and the domino.  I would have the third course cover the next two or three largest selling products.  I would hope that Festool would get some beginner users so that they could confront the normal/usual problems that new users have.

My guess would be that after running a couple of such courses Festool could put together a video (or more than one) for which I would gladly pay to have an organized and coherent presentation which could be sold to cover some of the above costs.  I could even see them making "an introduction" course available online through a users group and/or on their site. 

If Festool put together a 100 level set of courses such as suggested above, I think it would be much easier for them to have a couple of courses a year for "the next level" were personal instruction and supervision are particularly important.
 
BC....

What kind of handle is that? ??? Good ideas though. I think as a main premise they do some seminars and videotape them as you describe. This accomplishes several things: they learn what the different types of users need, they refine their training to meet them, they video to distribute and recoup their costs, lastly they expose a vast sea of potential owners to the potential of their tools. Inorder to sell this idea to Festool we really have to sell them on how it benefits them, not us.
 
Benefits them, not us?

That's easy.

I think the average reader in here knows a lot more about day to day use of Festool than the average new tool buyer does, or will. And that's a huge tool for Festool to put to use. I think if Festool organized such a series of classes as a one-time event, it would be useful to have a few of the engineers on hand, and some of the regional sales reps. But it might also be good to get people like:

-Bob Marino. (because, with all respect to the other dealers in here, it seems that everybody knows Bob, and he's been playing the game for a lot longer, he's the guy, I'm sure, who has all the Festool war stories to tell. Other dealers would obviously be welcome, but his is the name that comes to mind.)

-Jerry Work. Jerry, you're a huge asset, and your writing is top notch.

-Steve Jones. That cutting table is still knocking holes in my head.

-And a handful of the regular posters in here who actually use their tools. I drop in and Lurk, mostly.

I'm not talking about makign these guys schlepp out for nothin but a fancy blue and green apron. I'm suggesting that most of the money paid to take the course go to pay them for their time. I think Festool should pick up their travel expenses, since I think an event like this would be a great sales tool for them, and would benefit them in the long run.

I envision a three day course. Part of the cost of the course includes printed notes on the material to be covered. Video recording would be done while the classes are being held, and would be for sale at a later date, proceeds to benefit all presenters, to a point, or to benefit this website, as well as any other websites that come in and help organize. I refuse to buy another book that's written as a dumbed down instruction manual, for many reasons, but mainly because I think it's patronizing to any of us in here, and kinda insulting to the kind of people who use this stuff in the first place.

Day One, The Tools,
as taught by the engineers.
------------------------------------------
-TS 55/75.
-All other rail guided operations with routers, jigsaw.
-Domino

In essence, Day one presents the heart of the basic system as I understand it, and it will help get things rolling.

Day Two, Setting up the workspace or shop.
as taught by engineers, and the guys listed above.
-------------------------------------------------------------------
-The MFT table. I'm guessing this would be a collaborative work between FOG members and the Festool engineers, to show how it was intended to be used, and how people have been using it since.

-Steve Jones and his cutting table. I've seen a lot of cool things on this website. His table is the clearest evidence I've seen lately of thinking professional woodworkers evolving new methods of work around these better tools. It's simple, efficient, and it's obvious he didn't come up with it by sitting around and drinking coffee. I mean no disrespect of offense to other jig builders or tradesmen, I haven't read everything on this forum yet, so if I missed someone else's better or really awesome idea, I apologize. I also know and understand that some people have been making improvements to his design in some respects, but, with all due respect, I'd rather listen to the mind that came up with the thing in the first place.

I think the two of these systems being demonstrated side by side will allow for a lot of cross pollination, and serious head-scratching. I, for one, would be really stoked.

-Dust collection... This is something that is must-have these days, and it's one of the things that Festool does best. But it's also the thing that (for some guys I know) makes the whole process of getting set up take longer, and it's one more thing to get in the way while working. So having someone explain how they've managed to get used to it, or tricks they use to make it less obtrusive, would be less eye popping than the work tables listed above but would probably be really, really cool. The boom arm is an obvious thing to mention, particularly since the new heavy router seems designed for use with an overhead collection hose.

You guys pick... I don't know who would have the best working setup for the use of small in-line cyclones like the Dust Deputy, but I, for one, am kinda tired of pushing a loaded CT with one hand, and dragging the cyclone can around with the other. There's a good and well thought out idea out there to incorporate the two, I'm sure. My current setup has two of hte narrower anti-static hoses, with connectors swapped, so one has two, 2.5" connectors, and one has two rubber nozzles, because I found that the rubber nozzle plugs quite nicely into the inlet on the DD. It's functional, and it works, but I'm sure someone else has something better set up already.

Day 3, Doing the actual work
again, taught by a mix of people.
-------------------------------------
-Using the MFS system. I thought this thing was a glorified picture frame until I started playing with it, and I'd love to hear what engineers and users alike have to teach about it.

-Jigs and jig building for use with the routers, saws, and Domino.

This would be a day to demonstrate the store-buyable jigs from Festool, as well as the best of the user-made enhancements to the MFT, or other ways of working that have proved to be robust and regularly useful and ingenious. I realize that some people would probably be up in arms about licensing, and ideas being stolen, and whatnot, and those people don't have to show anything they don't want to. I do think that good ideas beget other good ideas, and if it were me, I'd rather throw my ideas out into the ring and see where it leads, because if I was really worried about protecting my last good idea, my next move should be to pack up and sell off my shop, and work for someone else who has ideas of their own.

I really have no idea how I'd structure this last day. I see it bringing Day one and Two together in a really good way, because it's the actual work that matters. It might need to be a 2 day section, I don't know. I see three main pillars at work in this field, the tools, the workspace, and the ideas that help put the tools and the workspace together to do the actual job. Building on all 3 of these is key, but the last pillar is the one most subject to rapid change and growth, so it's gonna be hard to get everything corralled in a meaningful way. But it's also the reason for everyone to run a course like this. Users can learn what Festool was thinking, and that will probably help them improve on the work they do. Festool can learn more about how the tools perform once they've been released from their captive breeding ground and set loose in the wild, and this will hopefully inform how they design and build tools in the future.

I also think it would put them in touch with people that would be better able to write effective and actually useful instruction manuals for the tools that are being sold. I'll use the Leigh jig as an example of why this is a good idea. The Leigh jig is very complex, pretty robust, incredibly adjustable, and it can do a really wide variety of work. But if it didn't come with a manual that's 3/4 of an inch thick, with detailed step by step and basic instructions, no-one would have learned how to use the thing, new users wouldn't be able to figure it out, and it wouldn't be a marketable tool. By guiding new jig owners carefully through the process of setting the jig up and using it, they managed to sell not just the tool, but the knowledge base required to begin using it. Even with the manual, it's an intimidating jig to use at first. But the manual contains the knowledge that is a necessary component of the system to allow it to work effectively. I think the same holds true for a lot of what Festool has out there right now. The Domino is not on the same level, I don't think, as the Leigh jig, but seems to incite a lot of curiosity and head scratching. A solid manual that guides people through the process leads to knowledgeable and competent owner-users, who will then brag about how cool the tool is. Good copy will not sell a tool as well as good copy about good work being done.

my .02

 
James, that is a very attractive agenda that you have propossed.  I would certainly pay to attend.
 
I thought it wounded cool, but it's very clearly pulled out of my backside, as it's pretty contingent on the attendance of various people from the forum, not just the Festool engineers...
 
Great ideas, James. Come on ladies and gents, we have had almost 1500 views of this topic; please chime in. I thought this was a reasonably good idea when I submitted it; am I that far off in my thinking?
 
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