FestoolRecon.com coming VERY soon (US)

[#Tee]

lol what a joke, after the email (30mins later) i checked both c18 and df500 already gone. useless.

 

[Cheese]

Seriously, unless the goofyness with this sale is eliminated, Id say just donate the equipment to Habitat for humanity, take the corporate tax deduction and be done with it.

This thing is starting to remind me of the Pro 5 & Kapex debacle. And then they wonder why we’re cynical...and the beat goes on...and the beat goes on...but nothing changes.

 

[six-point socket II]

FWIW as another data point, I received the Domino email at 12:20 eastern and the C18 email at 2:09 eastern, too.

Thanks for the heads up...I received my Domino notice at 11:20, a full hour before you, yet I received my C 18 notice at 2:30, 21 minutes after you and a long time after the gear was sold and the both of us were thus unable to bid.  [eek]

WTH... I’m totally confused. 

So, receiving my Domino notice an hour before yours, I’d be able to purchase the entire store before you got your first bid in. What am I not understanding here?
So much for the level playing field. I actually had a better shot at the old way of doing business.

Hi,

someone with more knowledge about network infrastructure please correct me if I'm wrong, but my guess is the answer could be as simple as server queues.

Kind regards,
Oliver

 

[TylerC]

Thanks for the heads up...I received my Domino notice at 11:20, a full hour before you ... [eek]

You might want to double check that. The Domino email was sent at 12:19 p.m. ET.

 

[TylerC]

If you missed out on today's recon sales, you'll have plenty more opportunities. Today was just the first of many. We're starting small to be sure that we can manage fulfillment properly and get this off the ground well. Lots more recon tools to come!

 

[Cheese]

You might want to double check that. The Domino email was sent at 12:19 p.m. ET.

Hey Tyler...I did check it, this is a screenshot of my computer.

 

[TylerC]

[member=23087]bnaboatbuilder[/member] Good data! Both of yours arrived within a minute of when they were sent. I agree that Gmail usually seems to be very fast.

[member=44099]Cheese[/member] I don't know what to tell you on the 11:20 am thing. I assume that you actually received it at 12:20 p.m. and there's a glitch in your timestamp or something in your time zone settings. That or your Delorean got up to 88 mph.

 

[Cheese]

I assume that you actually received it at 12:20 p.m. and there's a glitch in your timestamp or something in your time zone settings. That or your Delorean got up to 88 mph.

I’m impressed that you’re familiar with Delorean. That’s bonus points in my book for you. I always hated those darn things... they gave stainless steel a bad name because they turned green.

Now about tomorrow...I just want a DF 700.  [big grin] [big grin]

 

[beewerks]

In my opinion Festool is doing a pretty normal way of smoothly selling inventory.  Amazon does the same thing with their Lightening Deals, where if the product is desirable it will sell out in minutes.  It's a be there or be square type of sales method and it works.

Now as far as pricing I haven't been impressed, but my lack of funding isn't Festool's fault.  [wink]

 

[Getmaverick]

Just to clarify, these tools only come with a 1 year warranty right?

 

[TylerC]

Just to clarify, these tools only come with a 1 year warranty right?

This is correct.

 

[Bob Marino]

I look at it per my prior comment, i.e. they have a business issue (how to handle the disposal of returned tools) to resolve in the most cost effective & expeditious manor. My hunch is that the magnitude of this issue has grown as they have expanded sales and continue to offer the 30-day return policy. The old process of annual sales thru the dealers has become unmanageable. I recall the stampede the past few years where Bob, Tom (RIP) and others were sitting up all night dealing with a flood of email orders and manually processing them, silly given the state of technology. If anything I would ask why they didn't get this dealt with years sooner.

Anyway, I agree with Seth. Simple, easy and fair (our Canadian brethren aside). Participate or not as you see fit.

  RMW

There never was and probably will never be a perfect way to have a Festool reconditioned tool sale. There are relatively few tools and lots of customers competing for that same product, all in a very, very short time period - so there will of course be winners and losers, no way around that.
But as Rich mentioned, the older dealer based model was not a good solution for all reasons stated - and I was in the thick of each and every one of them. The proof of that was while Festool has several hundred dealers, I'm betting less than a few dozen -
if that many, participated. The time commitment and frustration were simply not worth it for the vast majority of dealers.

The older model REQUIRED that a dealer be in front of his computer to check status and place the order right then and there. Literally the moment a new tool going on recon sale was announced, your phone was overloaded with mucho calls at that instant. Calls would come in from dawn until midnight, weekends included. Take a customer's order while outside or having dinner and place it later? Nope, by the time you entered it (in later recon sales - you had 30 minutes) you lose your place and chances were high that the tool was sold.
Festool will work out the bugs in this sale and while not perfect is way better, fairer and more efficient than in previous years.
 

 

[jeh]

This looks to be a bigger headache than prior years sale. Just put them all on eBay, announce the time the auctions will start (have the all start at the same time) and let the bidding begin. No emails to send and no sour grapes as everyone knows the start time up front.

 

[Potts17]

There are a lot of negative comments on this thread (and on FOG lately as a whole) about the Recon sale. While everyone may not feel it's fair, this is Festool's decision on how they want to sell their excess used/refurbished tools. If you don't like how they are doing it, that's fine you don't have to buy, you don't have to request to get the emails, you don't have to come to this site. While I haven't posted much, I'm on this site almost daily hoping for good content, hoping for someone's incredible build pics, hoping to pick up some tips from someone. Unfortunately lately everyone is just complaining about everything, it doesn't help a website that is trying to provide a helpful forum to Festool owners and possibly new Festool buyers. No tool is perfect, no car is perfect, no house is perfect and no person is perfect. You can always find something wrong with everything in the world, hopefully we can all just decide for future not to focus so much on the bad or frustrating, but on the good and helpful things. Constructive criticism is good, but lately it just seems to have gone way too far into almost bashing the product daily. Just my thoughts. If I get the chance to buy a tool I want/need on the Recon sale I will, if they are gone, good for the ones who got them!

 

[semenza]

If the sale model is given more than one day to become perfect .............  I think that there could be change and tweaks and wrinkles can be worked out.
-------------------------------------------------------------------------------------------------------------------------------
Put them on Ebay seems simple on the surface but if you don't think there will be issues with that you are dreaming. I have used Ebay a lot both buying and selling and have for many years. It works well for me, but that doesn't mean if Festool sold that way it would be any better than what they are currently doing. It would simply be a different variety of issues. There will be people who bring up a variety of problems with it just like the current method. EX- Off the top of my head, in relation to "fairness" ........... what about people that "don't like Ebay".

At least with the current model Festool could make direct changes and improve it.

Seth

 

[RJNeal]

I agree with Potts 17.
I haven't even registered for the sale and probably won't. I'm good on tools and need the money elsewhere currently.
As what Pott said about the negative comment they get old.
And yes tools break down just like vehicles. I pretty much seen all makes of cars/ truck needed repairs.
It's Festool's sale they can run it THEIR way. They're the ones entitled make the happen.
Rick

 

 

[Goz]

Carvex PSB 420 EBQ jigsaw is live for $279.

 

[Getmaverick]

Just to clarify, these tools only come with a 1 year warranty right?

This is correct.

25% discount and loose 2 years worth of warranty.....I'll pass.

 

[Goz]

Aaaand it's gone already. Yeesh, these are going fast!

 

[Cheese]

Well that’s nice...I didn’t receive a notification for this item either.