FestoolRecon.com coming VERY soon (US)

[TylerC]

[member=42863]SouthRider[/member] - Although whitelisting might not be the solution for you, it may work for others.

Did you receive both emails on Friday? I made an update in your account on Thursday(?) that I'm hoping would fix it for you. Let me know if it didn't.

 

[southrider]

Tyler - unfortunately I got no emails on Friday.

Just curious - there was the rotex which I lucked into - what was the second tool?

 

[TylerC]

Just curious - there was the rotex which I lucked into - what was the second tool?

I mentioned "both emails", but you're right. There was only one on Friday.

 

[semenza]

Who's forcing you?

If Seth's line of thinking is correct , And I suspect it is, Festool is forcing buyers of their tools to pre pay this "warranty".  And the "policy" is pretty expensive too.

    My line of thinking is NOT that the difference in cost between new and recon is only  the warranty difference.  My line of thinking is that  if  a buyer places the warranty difference high on their valuation list then it needs to be considered by that buyer in relation to the cost difference.

    I just want to be clear about what I am saying as opposed to what people may be interpreting.

Seth

 

[magellan]

I received emails after I signed up on the recon site but I did not receive any emails on Friday

 

[TylerC]

[member=10212]magellan[/member] - I'll shoot you a message so that we don't add more clutter to the thread.

 

[ScoFF]

I didn't like the old system because I wasn't buddy buddy with a dealer who was sitting at a computer already waiting to grab tools people asked favors to grab and hold for them.  That's the way it seemed anyway. I found they were snatched up way quicker or held for purchase so no new people could try.  At least now I'm in control and if I'm desperate enough I'll sit there at the expected times and refresh the page until I see a new tool pop up.
Plus the dealers I'm sure have better things to do with their time.  I read that they were working after hours doing favors for people trying to get one.

 

[ScoFF]

I believe there was only one email or tool offered Friday noon.

 

[Bob Marino]

I didn't like the old system because I wasn't buddy buddy with a dealer who was sitting at a computer already waiting to grab tools people asked favors to grab and hold for them.  That's the way it seemed anyway. I found they were snatched up way quicker or held for purchase so no new people could try.  At least now I'm in control and if I'm desperate enough I'll sit there at the expected times and refresh the page until I see a new tool pop up.
Plus the dealers I'm sure have better things to do with their time.  I read that they were working after hours doing favors for people trying to get one.

Scott,

Well, I was one of those dealers spending lots of time in front of the computer and IIRC, there was one other dealer doing likewise. In the years of participating in the recon sales, there were some customers who said "notify me if xyz tool becomes available" and when I got that request I knew it was only a very slim chance that request would/could be honored. I'm guessing with the several hundred recon orders I placed there were literally only a handful or so where that request was honored.

Why? Because I would almost never charge the credit card without rechecking with a customer - as they may not want xyz tool at that particular discount being offered or they simply could have changed their minds and just as likely, as these were all handwritten orders and comments, I simply could not/did not have that info at the ready if/when a requested tool was announced. When a new tool was announced, the phone would ring within minutes and there was no/little time to reconfirm with the customer making an advance request. So, no there was no long list  of tools being hoarded by myself and offered to select customers. Again, the reality was with the limited quantities of tools being offered and the huge, huge demand country-wide, any pre-order requests would have extremely difficult to accommodate for any dealer. But I'm speaking for myself and I'm not sure how other dealers who participated in the recon tool sale handled their orders.

 

[serge0n]

Personally, I had no issues with late email delivery. I use GMail and get emails 1-2 minutes after the item is published on the site.

Is there going to be a second tool offered today?

 

[CrpntrFreak]

Boy do I wish that worrying about whether I was able to buy a reconditioned Festool or not was even in the top ten worries of mine. Champaign problems I guess.... It really isn't THAT big of a deal...... is it?

 

[yetihunter]

Boy do I wish that worrying about whether I was able to buy a reconditioned Festool or not was even in the top ten worries of mine. Champaign problems I guess.... It really isn't THAT big of a deal...... is it?

Agreed, you do just fine without the recon worries.  [big grin]

 

[rylim]

I haven't bought or seen any Festool reconditioned tool before. How does it look like compared to normal tool? I just curious if any word like "reconditioned" printed on the tool or the Systainer? 

 

[copcarcollector]

I haven't bought or seen any Festool reconditioned tool before. How does it look like compared to normal tool? I just curious if any word like "reconditioned" printed on the tool or the Systainer?

I have several from previous sales. My systainers have a sticker on them that says reconditioned, with the serial number I think, maybe a date, i can go look. As for the tools themselves, maybe a few scuffs or some saw dust, nothing major. These are tested and put back to factory specs as needed before they are sold, so the issues I have are minor and cosmetic...

Here's a picture of the sticker, again this was purchased a couple of years ago, so today's recon tools may differ. I did not see anything on the tool itself fyi:

[attachimg=1]

 

[southrider]

Tyler - no emails on Friday, and none Monday either. Just how DO I unsubscribe and re-subscribe?

When logged into my account that are no choices to do anything......

 

[gsdvorak]

Well I gave up on my existing email and decided to setup a gmail account since some of you have expressed that it is working for you.  We'll see what happens in the future.

What did I miss yesterday and so far today (if anything)?

Regards,
Gerald

 

[rvieceli]

DTS400. 195 as I recall

 

[ben_r_]

Meh, so far I have been able to place an order for every single recon tool they have put up and I have yet to see one that was actually that good of a deal. Maybe its the sales tax that's killing it, maybe its the fact that I regularly see these tools selling in brand new condition on CL for less with a transferable warranty. All the people complaining about missing these "deals", maybe it's just me, but I don't think you're missing that much.

 

[safety1st]

just curious how good a condition these tools are being sold in.

do they look very slightly used, or do they look quite used?

 

[ScoFF]

I got a ETS 150 last year and it came brand new condition, no dust at all and even parts in a bag from what I remember. I think there was an adapter in there or something and a sample of paper.  Mine was brand new, not sure if that's normal.