HarveyWildes
Member
- Joined
- May 3, 2016
- Messages
- 984
ScoFF said:My God, my RO150 is beat up (from the recon sale). Didn't expect that. All of my Festool tools are in use but I keep them in great condition. Looks like this one was tossed around a bit. I don't even want it in my collection.
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So a different business, but Dell distinguishes between "Refurbished" and "Scratch and Dent". Refurbished means that any damaged parts are replaced, even if the damage is minimal and cosmetic, and then tested to work within specs. Scratch and Dent means tested to work within specs, but otherwise sold in the condition in which it was returned. I never buy Scratch and Dent, always Refurbished. There is an intangible benefit to something that looks and feels new, even if I know that it was pre-owned.