freebies.........

J

jimmy7

Member
Joined
Dec 27, 2010
Messages
79
how much do you need to spend before dealers are prepared to throw freebies at u??anyone got any stories???
 
Give up NOW!  I've tried some time ago, and believe me -- it cannot be done.  [tongue]    [eek] [eek] [scared]
 
Maybe now, but I  dropped 8500.00 at a crack once and got a thank you. Oh well I did not expect anything anyway.
 
Was just at a local plywood/cabinet supply warehouse today...turns out they are a new festool dealer (dont worry Tom!)  And I noticed some festool sandpaper by a desk.  So I start chatting up the salesguy and he lets slip that the boxes are "samples"...so I ask if I can sample some...I swear I could hear crickets in the background.

Jon
 
Tom Bellemare said:
Want to bet?

Tom
Click to expand...

Good one, Tom!  [smile]

Nah, actually I did get a free T-shirt once.  I have no complaints, as the two dealers I've worked with have always done great.  But, hey, I just couldn't help but respond to this thread -- you know, with a chuckle.
 
Occasional freebies were the norm from supply houses when I was growing up. Today that doesn't seem to be the case. I think markets, margins, corporate ownership and globalization  have made that much more difficult on a business. I don't expect freebies, however as a loyal customer to a business I do expect some amount of courtesy. I provide courtesy services to my good customers. I consider this part of business and a thank you to those customers who choose to use my services. As just one example, I had 2 dozen assorted milkshakes, 2 gallons of ice cream and a bunch of cones delivered to a corporate customer during the heat of the summer. As customers we can choose to spend our money many places. If I choose to spend my money with a particular business I don't expect them to give me something for nothing but I won't tolerate them pissing on my head with a smile and a grab for my wallet.
I have supply houses that I do regular business with that provide some courtesy. I can walk around and hand pick my pieces more than a regular customer could ("insurance requirements do not allow customers to enter the shop area, etc") You've probably seen the signs. Steep discount on display, closeout items, heads up on products or sales, freebies on counter/register knickknack tools, Oh, that bag of odd sized, screws, don't worry about those, we never sell any anyway, etc. Nothing major cost wise or of consequence, simply 'we know you have shopping options, thanks for doing business with us instead of another guy'.
Considering some of the stories the UK guys relay about their dealers, the iron fist with dealers here is unfortunate. $600+ for a cordless drill, a new sander? a two pack of drivers or a handful of sandpaper would be nice. It doesn't really matter though.
 
Okay I lied. Whenever I purchased TOOLS from Festool Junkie he sent me loads of T-shirts, pencils and some sandpaper. I forgot about that.
 
Personally, I think most retailers are clueless when it comes to ROI on a hat or T-shirt or anything like that. I'm a frequent shopper at the Fish Hawk here in Atlanta, know most of the guys and the owner, Gary Merriman. Every now and then Gary will call out to me when I'm leaving and tell me to grab a hat or a t-shirt or something on the way out. No particular rhyme or reason to it, I might have just bought a $600 rod or two packs of leaders. It's just his way of letting the customer know he appreciates his business...

And us customers with the credit cards remember stuff like that...

Bill
 
My local dealer will gave out a 'free' Festool Domino keychain when I went in for the 'One Day Festool Acessories Sale' this month.
 
Jimmy,

The key is to firstly find a good Festool dealer local to you. Then get to know him. It's not about how much you spend. I think I got something free with every tool I bought, with the exception of the ones bought online. You won't get any freebies from buying off the internet.

It doesn't hurt to get to know the Festool rep for your area as well, so try to get along to the Festool open days in your area on a regular basis.

The stuff I got free ranges from a Festool T-shirt (I didn't buy anything, just got one for being a regular customer), bought TS55 (with 1400 rail) and a 800 rail, and got the rail bag free, got 50 free sanding disks when I bought a sander, and I'm sure I got something when I bought the Kapex but can't remember what.

Oh, and I can't remember how I got it, but I have a Festool golf cap too. I got one, and didn't want it so sold it on eBay, then somehow ended up with another one.
 
Yeah i bought about £1800 worth of festool at my local dealer and had to haggle for dewalt stand the kapex was sitting on.
 
I think Jonny hit it on the head. The dealer I deal with is local and I and my salesman have done business for ten years. To the point that if he is having a sale and knows it involves something he knows I use he will actually call me. I've been offered new products to try that fall in that category as well. I have been given everything from accessories for tools I have purchased (not FESTOOL  [mad]) to clothing. I think it is also important to show up from time to time at sales and "make a presence" this also makes a great way to get to know your reps.
 
Ha yeah ,even tho im scottish im not that tight but its hard spending cash when you get bad service
 
jonny round boy said:
Jimmy,
... You won't get any freebies from buying off the internet....
Click to expand...

Not true I have received freebies from internet dealers [cool] Like you said, you just need to get to know them.
 
GPowers said:
jonny round boy said:
Jimmy,
... You won't get any freebies from buying off the internet....
Click to expand...

Not true I have received freebies from internet dealers [cool] Like you said, you just need to get to know them.
Click to expand...

Bob doesn't count! [tongue]
 
Not true I have received freebies from internet dealers [cool] Like you said, you just need to get to know them.

  Bob doesn't count! [tongue]

  Heeeeeeeeeeeeeeey Jonny,

That' hurts! I'm insulted!;D [laughing] ;) ;D

Bob
 
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