How 'bout this-Mine BROKE

I e-mailed Bob Marino and asked him what he thought of a "potential" weakness with the Domino. He's had one for quite some time now, so I figured he'd be a good person to get to comment on this. For whatever reason, he's having a hard time getting his post to show up here, so I'm posting for him. This was his response to me via E-mail:

Hi Lou,

I posted 3 responses on the FOG and none of them got for some reason.
I don't know why not. Essentially I said that I waaaaaaaaaaaay overtightened my demo unit and had no problems. I could, if I wanted too, exert enough force to snap the parts, but that would be intentional. You will soon find out easily enough how much force is enough.
Max seems to have a defective unit and I hope that WC send it back to Festool for evaluation.
The Domino has been around in Europe and Australia for a while and this issue, if it were a problem, would have surfaced. Buy with confidence!

Can you post this for me?

Bob [quote/]

I'm ordering mine later this week.
 
Lou,

I knew I would never make a career at football....

They'd either hand me the ball or throw the damn thing to me... I'd run in shear terror that guy's your size would catch me !!!  

I remember being on the defensive side once when I was a freshman in HS and I hit Scott Studwell (formally of the Vikings, now retired) head on....  they carried me off the field... I saw stars... And he became one.... I never even slowed him down !!!  

jim

 
After Fine Woodworking came out with their review and had written about a broken part, we checked with Festool in Germany
if there is a problem. A broken pin caused by overtightening happened less then a couple of times per tenthousands of Dominoes sold.
It is not a common problem. The Domino overall has one of the lowest repair rates in the Festool line.

Christian Oltzscher
 
In reference to which part broke-I had trouble seeing through the tears (ok no tears) but if I am reading the parts list correctly it looks like part 21
With the fence up at the 30mm mark the part is visible directly behind the pointer on the back side of the main fence body to the left- black hexagon shaped part.
Happy hunting
ps I also do not believe it is a world changing event, I pondered whether to even mention it!
 
Hopefully the broken parts will make their way back to Festool for root cause analysis and corrective action if needed.  When I did my evaluation, I actually tried to break the mechanism and couldn't....but I did stop short of using a set of vise grips :)
 
maxrpierce said:
In reference to which part broke-I had trouble seeing through the tears (ok no tears) but if I am reading the parts list correctly it looks like part 21

Thanks for that. I am sure that you'll have a working Domino in your hands again very soon.

Forrest

 
Lou Miller said:
Jim,

I'm really not a very big guy. 6'-2", 215lbs. Bigger than average, but I'm not a linebacker. Strong Safety maybe, but not a linebacker...

I just have unusually strong hands.

BTW I like at least 24 oz. steaks, 22 oz. doesn't get it done.  ;D
Warning: The following is a bit off topic for this forum.  The note is in reply to Lou with the strong hands.  the rest of you are welcome to read and comment, but some may not apreciate the off topic subject.  there is nothing about Festool in the post.

Lou, When i was around 9 yrs old, i was shuffled off to live with cousins.  the father was about your size with very strong hands.  He was a farmer, but to augment income, he played piano on weekends at several nite spots around the area.  his fingers were so broad and powerful, they had to replace the ivories on most of the keys at the end of the season.  I was a kid who sometimes needed a little "extra special attention".  He never spanked me or even had to raise his voice to me. His method of letting me know I had done wrong and required a bit of explanation was to take me in his left hand by the top of my head as if i was a basketball being palmed, and hold me nose to nose as he explained the facts.  Even when i was in HS, we would fool around and he would gather my shirt under my chim and hold me as he read the riot act (by that time it was in play)  needless to say, i know what strong hands are and what they can do.  also, as you can immagine, my cousin was one person i did not talk back to, attleast not after the first time.
Tinker
 
This may help.  Perhaps the mechanism didn't break, but is not engaging.
On our sample Domino Joiner, one day the locking lever to adjust the angle fence just would not tighten. No one had over-tightened it. In fact, we couldn't figure out what happened but we did figure out how to fix it.
For whatever reason, the lever need to be reindexed to the mechanism to allow enough turn to tighten against the angle fence. Simply remove the screw (# 27 ,thanks Forrest, for the diagram) with #2 pozi bit and reindex the lever (#26) one or two detents counterclockwise. Re install the screw and now you have enough travel to tighten the fence.
I hope this gets you back up and running, and if not, Festool will make it right. They are some of the most responsive tool manufacturers that I've seen.
Darin
 
Kinda sounds like the same problem. I and the Woodcraft guys did not take it apart but as said it appeared to be broken in two. It didn't look just disengaged but I'm no expert.
 
Give me a call if you want try the fix and want some help.
800-443-7937 ext 3021.
 
First thing I checked out of the box was the angle lock lever. It works fine and takes very little pressure to secure it.

When you release it the lever travels about 1/8 of a turn and is stopped by the head of a screw (number 25 in the drawing).

To go beyond the screw you would have to exert excessive force because the screw acts as a stop. With this short travel the base operates very smooth.
 
Thanks for the offer to help-I would call but Woodcraft was kind enough to exchange mine for a different one and obviously it isn't in my possession any longer- thanks anyway
 
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