Did your sales invoice match the machine you were shipped, or did your sales invoice not match what you thought you were ordering?
I ask because my sales invoice was very detailed. The machine I received had dozens of stickers on the machine marking every option I ordered. I’ve read several stories about people missing parts here and there, so mistakes happen. But in those cases Felder has always fixed the issue. I can’t understand why Ruan would argue with a customer who did not get a machine that matched the invoice.
I ask because my sales invoice was very detailed. The machine I received had dozens of stickers on the machine marking every option I ordered. I’ve read several stories about people missing parts here and there, so mistakes happen. But in those cases Felder has always fixed the issue. I can’t understand why Ruan would argue with a customer who did not get a machine that matched the invoice.
