I need some advice...

rnt80

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Mar 30, 2008
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About a month ago there was an ad on SMC that offered a couple of Festool polo shirts for anyone that was willing to pay the shipping.  The gentleman offering the shirts had received them from a sales rep I think and couldn't use them.  I gladly paid the shipping and looked forward to getting my shirts.  A couple of weeks went by and no shirts.  I emailed the gentleman and he told me that he had shipped them UPS and that they had been delivered on 4/23.  He had UPS call me to verify.  In my conversation with them I found out that they had delivered them to the wrong address.  I went to this address earlier in the week to retrieve the shirts and they would not answer the door.  I left them a note on their mailbox explaining the situation and asked them to call me...no call.  I finally spotted them outside today and stopped by.  I could tell as I walked up to the stoop that the lady recognized me from knocking at their door.  I politely explained the situation and inquired about the package.  The reply I got was "Package?  We haven't seen a package."  I mentioned that UPS had confirmed that they had left the package by the door on the 23rd, "Nope.  I don't remember seeing any box."  I haven't seen such bad acting in a long time.  I called UPS and emailed the gentleman from SMC to let them know what had happened.  My fellow Creeker was generous enough to refund my money for the shipping (something I didn't ask him to do).  Should I pursue this any further with the recipients of the package or should I just let this be?
 
Mail order some nasty bugs from an online store selling food for lizards and snakes.  Have it delivered.
 
If the fella on SMC shipped them to your address, then it's UPS's fault it went to the wrong address.  They don't know what was in the box.  Heck, tell them it's something extravantly expensive and/or sentimental.  They should have loads of litigious-minded investigators who should take up this task.

However you look at it, the "recipients" are retaining possession of something which is not rightfully theirs, which is classically defined as "theft".

I'll bet one call or letter from a UPS executive / lawyer would set things straight.  I assume these are not neighbors with which you want/need to cultivate any further relationship.

 
UPS needs to make it good. They are the ones that screwed up. Unless that address on the package was incorrect.
 
Threaten UPS with legal action & tell the home owner you are going to the Rozzers unless they give up the parcel that you know was delivered to them.  Might just be enough for them to say sod it, have them back & p#*ss off.

Woodguy.
 
If  they like receiving unsolicited deliveries try, dumpsters, pizza's, 2 cu ft of readimix, prostitutes, swimming pool/heating/glazing home improvement and dog excrement in a jiffy bag!

Wont get your shirts back but will make you feel a bit less taken advantage of!!!
 
To be honest Russ,

I would let it go. Consider it a gift to them. You will feel better about it then. It is not worth getting upset over. Let UPS take care of it.

Eiji
 
Guy Ashley said:
If  they like receiving unsolicited deliveries try, dumpsters, pizza's, 2 cu ft of readimix, prostitutes, swimming pool/heating/glazing home improvement and dog excrement in a jiffy bag!

Wont get your shirts back but will make you feel a bit less taken advantage of!!!

Tsk tsk... Remember, they probably have YOUR address on the box, and apparently they're of lower moral character.  Don't get into a vandalism contest-- You'd probably be much more upset if they come trash your place feeling full of vengeance.  Let corporate handle it.  As they say, "What can Brown do for you?"

Oorrr.... follow the sage approach of 'Marsellus Wallace' and get some friends to head on over with a blowtorch and a pair of pliers...  And get your shirts back!
 
Everyone is seriously over reacting. 
It is a couple free shirts.
Let the shipper keep his money and forget about it.
How much trouble do you need?

Besides, is it possible the people didn't get the shirts and don't know what you are talking about.  If UPS made one mistake, they could have made two.
Fortunately it just isn't important.
 
Guy Ashley said:
If  they like receiving unsolicited deliveries try, dumpsters, pizza's, 2 cu ft of readimix, prostitutes, swimming pool/heating/glazing home improvement and dog excrement in a jiffy bag!

Wont get your shirts back but will make you feel a bit less taken advantage of!!!

Hmm, well, 2 of those ain't bad :)
 
I can't lie, I was really looking forward to having those shirts.  That's not what bothers me about the whole thing.  For crying out loud I'm not even out any money since the sender refunded the money I sent for shipping.  The fact that I found myself standing in front of this lady knowing that she was lying to me really got under my skin.  It didn't help that I had tried repeatedly to contact  them throughout the week and they ignored every one of those attempts.  Oh well, I guess I'll heed the advice that some of you have passed on and in the name of Paul McCartney I'll just let it be.
 
Russell,

If I get the ok to do some Fog shirts, I will make it up to you.  I'll send you a couple for free.  My treat and investment into community harmony in your neighborhood.  They may not have collars.  They may not be embroidered.  But they will be a reflection of a group of people who enjoy your posts!

Peter
 
You should send the Batman over there to take care of business.  He'll get those shirts back.  [tongue]
 
rnt80 said:
I can't lie, I was really looking forward to having those shirts.  That's not what bothers me about the whole thing.  For crying out loud I'm not even out any money since the sender refunded the money I sent for shipping.  The fact that I found myself standing in front of this lady knowing that she was lying to me really got under my skin.  It didn't help that I had tried repeatedly to contact  them throughout the week and they ignored every one of those attempts.  Oh well, I guess I'll heed the advice that some of you have passed on and in the name of Paul McCartney I'll just let it be.

Maybe you can let it be for now, but what happens one day when you see your neighbor actually wearing one of the shirts?  [tongue]
 
Hmm... It reminds me of an "experience" I once had, where I bought an expensive camera on the German fleabay, and never got anything. Neither fleabay nor anyone else wanted to help sort it out, as it would hurt their reputation and the like. I was really mad, but as my wife told me, get over it, it's only money, and lesson learned.
But never the less, it seems to be a bad act from that neighbour. But maybe they need the tshirts even more than you, poor fellas. I too think UPS should come up with a fresh set of Festool tshirts for you accompanied by an appology. How on earth they will get them is another story. If I ever stumble over one, I'll mail it to you for free as a matter of good will.
Best of luck.

Btw. very true Harry, but it shouldn't take away the possibility of acting within a reasonable level oneself.

Cheers,
jacques.
 
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