Important Product Safety Recall Notice - TS 55 REQ

[egtlover74]

I just found out that my saw track saw was a part of the recall while I was trying to get it serviced.  I just created return slip but is festool still honoring the sam initial offer on recall to replace the saw? Mine was manufactured on March 2013 ans serial number starts with 400.  Is festool picking up the cost of the shipping?

 

[peter halle]

I just found out that my saw track saw was a part of the recall while I was trying to get it serviced.  I just created return slip but is festool still honoring the sam initial offer on recall to replace the saw? Mine was manufactured on March 2013 ans serial number starts with 400.  Is festool picking up the cost of the shipping?

You should call Festool at the number on your saw label and discuss. 

Peter

 

[egtlover74]

You should call Festool at the number on your saw label and discuss. 

Peter
[/quote]

Thanks.  I just did and apparently they are no longer replacing the recalled unit but repairing is the only option.  I wish I was notified about the recall earlier.