Is it possible Festool Germany can be out of stock?

[tigger]

Hi Guys

Just curious. I've ordered a PS420 Carvex with barrel handle. Dealer tells me Importer here says Germany has no stock and I'll have to wait weeks for delivery. Aslo told me it's not a popular model as their reason and I should choose the D handle instead ??

Anyone got any input for me here? This is not how I know Festool.
Thanks

 

[Ed Bray]

I've just checked 2 suppliers in the UK and they are both showing as 'in stock', ffx.co.uk are very particular about showing if an item is OOS and it does not show anything for the PS 420.

Have you tried elsewhere in NZ, it may be that retailer has the D model but not the barrel model and still wants a sale, but perhaps I am just being a bit cynical?  [unsure]

 

[tigger]

Hi Ed, Thanks for checking.

The dealer is telling me its the importer that is telling him this. He forwarded an email from them ( the importer) saying as much. The importer has stock of D handle but says they are having problems because Festool in Germany does not have stock because it is not a good seller!!
I can't say I can believe that. I'm not sure you're being cynical at all. Because I have the same feeling as you.

 

[toolfest.co.uk]

Hi Tigger

We have had major delays on a number of machines recently, and have PSC and PSBC Basic machines on back-order that were ordered around the 23rd of February. The BHC Basic machines ordered the same day have just arrived yesterday. This does happen from time to time and is frustrating but I have seen the factory and am amazed at the quantity of product they produce. They will come back into stock I'm sure but we all just have to wait I'm afraid.

Best regards

Warren

 

[tigger]

Hi Warren

Thank you for that. I really appreciate it. My dealer does not have the best track record with me, hence the initial question. I will try not to be so cynical in future.  [embarassed]

Best regards

Leon

 

[JimB1]

Hi Ed, Thanks for checking.

The dealer is telling me its the importer that is telling him this. He forwarded an email from them ( the importer) saying as much. The importer has stock of D handle but says they are having problems because Festool in Germany does not have stock because it is not a good seller!!
I can't say I can believe that. I'm not sure you're being cynical at all. Because I have the same feeling as you.

Sounds to me like the opposite. He has D handle models in stock because they aren't selling and barrel models are sold out and tough to get because they are selling faster.  ???
My thought is hold out and get what you want. Anytime I have made purchases like that I have always ended up with buyer's remorse wondering if the one I originally wanted would have been better.
JMHO
Good luck
-Jim

 

[jonny round boy]

It could also be that they do have stock of 230V, barrel grip Carvex's in Germany (I'd be very surprised if they didn't) but they don't have any of the specific SKU for New Zealand (with the correct plug-it lead). I'd guess the stock code for what you are wanting is different to the one for Europe, in the same way that the UK one is different, purely because we use different plugs.

I know it sounds silly over such a small problem as the wrong plug-it lead, but for a large(ish) company like Festool it's not as straightforward as just taking one from stock & swapping out the lead...

Edit: I've just checked, and the part no. for a European model is 561587; UK model is 561590; and for Australia/New Zealand it's 561597. Essentially they are all the same, but with a different model number and plug-it cord. I'm guessing it's the latter that they have no stock of.

 

[Stephen B]

[attachimg=1]
[size=14pt]
Two comments -
. The Australian website lists 561597 as a new Model.

. I recently waited two weeks for a C15 to be sent from Germany. The good news was the build date was this year. So waiting for a barrel grip may have even 'fresher' benefits.

 

[tigger]

Thanks for the reply's gents. [smile]

I like the idea that I could get a jigsaw "fresh" of the line. Nice  [big grin]

But I must say that it is a good jigsaw and probably sold out to Europe and USA. Little 'Ol NZ with our plug is probably not something they would have lots of.  [sad]

But I am holding out for my barrel grip. I had to take the T15 when I really wanted the C12. Won't make that mistake.

So good to be back on this forum  [embarassed]
Cheers guys
Leon

 

[acrewood1]

I recently waited three weeks for a domino 700 as they were out of stock.

 

[DB10]

HI Leon,
            Can you not just order the Carvex that you want from Aus, and get it from one of the on line tools stores here and posted to NZ, as the voltage and plugs are all the same.

I see you're in Christchurch, I used to live There a few years back now. One of the things I learnt to get used to whilest living in NZ is the complete lack of choice on most things, apart from that I enjoyed my time there.

 

[chippy]

The New Zealand importer is just that, an importer.  They have no affinity with the Festool tools as such, they are just another product/item that they bring in and rationalizing the product line to maxamise profit the main consideration.

The NZ importer orders directly from Germany and the products are manufactured to the NZ electrical standards, Manufacturing to these specs has to fit in with the German production runs. As this is standard on time production practices now used in modern manufacturing. If you purchase your tool from another country the NZ import will not warrant the tool.

NZ is a little country with total national power tools sales equaling one big box store in the US.

 

[tigger]

HI Leon,
            Can you not just order the Carvex that you want from Aus, and get it from one of the on line tools stores here and posted to NZ, as the voltage and plugs are all the same.

I see you're in Christchurch, I used to live There a few years back now. One of the things I learnt to get used to whilest living in NZ is the complete lack of choice on most things, apart from that I enjoyed my time there.

Hi DB10

As Chippy stated, we have an importer and chances are, that if I do order online, that the order will simply be put through them anyway. I'm not sure what their Festool import agreement is, but I enquired about buying the import license when I was still in SA, and that would have been the arrangment.  [huh]

 

[DB10]

Hi Leon. Got you, That's a shame.
  I used to come over to Melbourne quite a bit when I was in Christchurch and Stock up on a few things, weight was always the concern though.
Still find it a bit frustrating buying Festool in Aus compared to the UK.
I thought you used to post from South Africa, I remember you being frustrated with the importer over there.
Hope  things work out for you in NZ and that you manage to get the tools you are after.

 

[tigger]

Hi DB10

You are so right  [eek] I used to live in SA. Moved over to NZ in 2011. Had to leave my Festool behind.  [crying]
Us white business owners are not welcome in our own country. And yes,Festool Importer there was a bit of a dog  [wink]

It's not really known here still. I thought NZ would be ahead of every other country but seems thats not the case. Even the joinery design and techniques are about 10 - 15 yrs behind a backward country like SA. I still can't get my head around it.
At least it make my designs look so futuristic  [big grin] And with new tecniques accompanied with Festool, I can build much faster and better than anyone else. So I look good to.
So I suppose I should just keep quiet and enjoy it while it lasts.

Cheers

Leon

 

[DB10]

Hey Leon, I hear you, I used to work with quite a few disillusioned south Africans when I lived in London, and most left a lot behind when they moved over.
  I left Christchurch in 2011, so I guess it was one in one out!  Must be quite a lot of new construction work going on over there with the city rebuild that's on going.
  I felt that there wasn't a great appetite in NZ for renovation work when I was there, people would rather let a house get dated sell it then buy a new block of land and build new. it was certainly a shock moving from the UK to NZ at how dated things were there. Nice and peaceful though, great safe country to bring up young children.

 

[chippy]

Hi Leon,
I see that Festool  NZ currently have the Carvex PSC Cordless 14.4v Li-on, part #561623 on special for $439.00+gst down from $699.00+.

[smile]

 

[tigger]

Hi Leon,
I see that Festool  NZ currently have the Carvex PSC Cordless 14.4v Li-on, part #561623 on special for $439.00+gst down from $699.00+.

[smile]

Thanks Chippy  [big grin]

I've been waiting almost 6 weeks now  [crying] Still telling me Festool Germany has no stock!!!

I'm going to try dealer now and see if he can do something for me with the cordless version. I need my jigsaw !!  [mad]

 

[tigger]

Hi Leon,
I see that Festool  NZ currently have the Carvex PSC Cordless 14.4v Li-on, part #561623 on special for $439.00+gst down from $699.00+.

[smile]

Thanks Chippy  [big grin]

I've been waiting almost 6 weeks now  [crying] Still telling me Festool Germany has no stock!!!

I'm going to try dealer now and see if he can do something for me with the cordless version. I need my jigsaw !!  [mad]

Hey Chippy

Just found out on line - this is without battery and charger  [crying] - I have already ordered it, called dealer back and he tells me it left Auckland this afternoon!!  [scared]

 

[chippy]

Hi Leon,
How was the jigsaw when received, did it have battery and charger? [smile]  This model is a run out product as the NZ importer is rationalising models and in the future the cordless range will be 18V.(#561738+battery+charger) The model # without battery is 270623. [wink]  In the old price book this model had a recommended price of $799.00+gst.

Cheers
Chippy