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Peter Durand

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Three threads locked in the last 48 hours.  Is it a coincidence or has the word come down from the owners of FOG?

No malice intended here, just curious. BTW, I agree with the flogging a dead horse idea. The optics of the timing set me to wondering. OK, so I may be one of those conspiracy nuts. :-)

Cheers,

Peter
 
I made a comment a couple of weeks ago that I was shocked people here actually believed Festool even knew this place existed, they don't care, they have our money and are looking for the next sale.  I was told by forum admins I am wrong, Festool does know about this place, still don't believe it but ok, maybe I was wrong.  Guess its true since the threads locked were not very Festool friendly, if this is their forum, its their rules and no bashing Festool.
As long as the rules are clear I am ok with that, now I know how much salt to throw before I read them.
 
I think the issue was rather that after some initial airing of legitimate grievances, the threads spun off into tangents not necessarily related to the original topic.  Also, see the forum moderator statements at the end of the threads (http://festoolownersgroup.com/festool-tools-accessories/what-can-festool-do-to-regain-brand-loyalty/msg526011/#msg526011)

Festool is the owner of the site, so they are aware of it, and at least one of their employees regularly posts replies -- the question of course is to what levels of the company does this awareness rise.  But the decision on thread locking was made by the moderators of the forum, private individuals who put in a lot of time and energy into making the site the valuable resource that it is, and who are not tools of the company.
 
They got lock after the 3rd or 4th trip around the circle jerk.

My only regret is I don't get to them soon enough to post more sarcastic post.

Tom
 
I was a bit worried that the locking was done shortly after I had posted on at east two of them.

As a regular FOG user I must say that the frequent bending of informative or useful threads into Festool bashing is non productive, extremely boring and it does put a lot of people off.

I was at a woodworking show a couple of weeks ago and met a number of FOG people. Three people mentioned that they were turning away from the FOG due to the frequent Festool bashing. These chaps were not Festool fan-boys but hard working professionals who only have so much time for extra curricular activity.

I am all for reasonable calling to account but it must be done fairly - if you have a tool problem then go the Dealer/Festool route first. Only after a bad experience with both should a public broadcast (FOG entry) be used. Those that have an axe to grind soon get spotted and they seem to eventually disappear into the sawdust.

The thread titles are often a give away - they presume an issue. An example is " What can Festool do to regain brand loyalty" - that presumes that brand loyalty has been lost, not dented or shaken.

If you do not like Festool and cannot respect the opinions of those of us who like the tools that we have then try another forum.

Peter

 
If you cannot respect the opinion  of people who have paid hard earned money for festool tools that have failed or failed to deliver than..... What. 
 
[eek] [big grin]

tjbnwi said:
They got lock after the 3rd or 4th trip around the circle jerk.

My only regret is I don't get to them soon enough to post more sarcastic post.

Tom
 
I joined a couple of days ago and I am actually shocked about some of the things I've read on here . I've only been using festool gear for around 3 years and 3 months ago I switched over almost everything to FT stuff a massive outlay. If festool do own this site I doubt they would have threads locked and would think more if they did interfere would have the. Deleted. I've been the member of forums that would not allow anything against them at all. So if they do own it fair play for letting these posts stay on the site albeit locked. It is a bit worrying reading some stuff on here and I'm hoping my investment will be safe. The only problem I had was actually with a very nearly new c18 drill , I was away from site and got a phone call from one of the lads saying "I didn't do anything it just stopped working"  I took it back to d and m tools and no questions asked took it back , sent it off and I revived a brand new one around 5 days later.
 
Festool did not lock the threads.  The volunteer moderators locked them due to fact that they had strayed off topic and were becoming personal.  Each of the threads had been open for weeks.  The last post in each of the threads explained why they were locked.  No orders came down from Festool to lock those threads.

Peter Halle - Moderator
 
Damned if we do damned if we don't. So we are choosing the path that we feel will be better for the overall health of the forum.

We could let the forum continue to spiral down  the black hole , the drain, into oblivion, take your pick. But we are trying to get off that road.

No  word  has come down from above. And the assertion that you can't bash Festool on FOG?  Seriously?  Have you ever read anything on this forum?! 

                            RIDICULOUS!

    Those topics had run their course and were no longer providing anything useful. Just a lot of irritation, annoyance, and noise. Those people that actually like the forum, like the help they receive here, find useful information, provide help and information are all disappearing due to an on going onslaught of discussions (I use that word loosely) of the type that were locked.  Please take note that the topics were LOCKED. We could have just as easily deleted them entirely.

    Seth

   
 
Peter Said,
"The thread titles are often a give away - they presume an issue. An example is " What can Festool do to regain brand loyalty" - that presumes that brand loyalty has been lost, not dented or shaken.

If you do not like Festool and cannot respect the opinions of those of us who like the tools that we have then try another forum."

I think that it is the view of a lot of users that Festool has lost some  loyalty or brand image or whatever you want to call it and could make some improvements. If you feel that is presumptive of me fair enough although I don't think it is.

At the beginning of the post I said that my post was meant to be constructive. I like Festool fine I do own a lot of their tools. Just because I don't agree with your opinion does not mean I don't respect it. It seems like Peter only wants people here who are fan boys?

I do think that thread had run it's course and have no problem with the moderators decision to close it.

FWIW
Gerry
 
[member=63564]mikeyr[/member] I know first hand that they monitor this forum, and the effect it has on their decisions. A non negligible amount of their tool designs/redesigns have been directly impacted because of reactions on this forum.
It's a huge test group that doesn't put on gloves like a regular selective test group does.
 
Oldwood said:
It seems like Peter only wants people here who are fan boys?

I do think that thread had run it's course and have no problem with the moderators decision to close it.

FWIW
Gerry

    I don't believe that it is true that Peter only wants fan boys ( I hate that term, because it tends to get applied any one that actually likes the tools).  But some of the critics  and naysayers will demand facts about peoples opinions. But when called to back up their own opinion with facts they start slinging.  Lately there have been things that started as rumor and then after a bit have miraculously turned to fact.

    On the second line above please don't restart the loyalty debate here, it was locked for a reason.

Seth
 
Oldwood said:
It seems like Peter only wants people here who are fan boys?

Gerry

Which came first the "Apple fanboy" attempt at insult, or the "Festool fanboy" attempt at insult.

For me it was those first insults of being an "Apple fanboy". The "Festool fanboy" came about 3 years after.

I'm dual fanboy.......and proud of it.

Tom
 
tjbnwi said:
Oldwood said:
It seems like Peter only wants people here who are fan boys?

Gerry

Which came first the "Apple fanboy" attempt at insult, or the "Festool fanboy" attempt at insult.

For me it was those first insults of being an "Apple fanboy". The "Festool fanboy" came about 3 years after.

I'm dual fanboy.......and proud of it.

Tom

    Tom, what's your favorite kind of apple?  I don't really like apples much. Not even cider.  [wink]

Seth
 
SRSemenza said:
Lately there have been things that started as rumor and then after a bit have miraculously turned to fact.
Lets not exaggerate, it started as anecdotal evidence and developed into a hypothesis. All in agreement with the scientific method, BTW.

The irony will be if "locked threads" thread ends up being locked.  [big grin] Sorry for contributing towards that.
 
That is a very distinct possibility.  Question was asked.  Answers given.  Rules were followed.  Debating is not going to open them back up. 

Peter
 
Svar said:
The irony will be if "locked threads" thread ends up being locked.  [big grin]

Will that reverse time?  [scratch chin]

Or maybe something like Steven Wright ........ "I put instant coffee in the microwave and almost went back in time."

Seth
 
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