MIDI 2 lights come on but the motor doesn't start

[BarrySumpter]

Festool CTM MIDI E FS (576740) 1200W 15L M Class Dust Extractor

Mine is pretty much new and used very little so far.
All the lights come on using manual or Bluetooth.

But the motor won't start.

No beeping.
Tried new bag just in case.
Had a look at the filter.

I'll ring them tomorrow.
And sort a replacement if necessary.

Wondering if I'm missing something.

Any help would be greatly appreciated.

 

[artxty]

Hi how did you sort this out? What may have caused the problem?