I realise this is an old board but I thought it worth mentioning that the issue is apparently still ongoing. I used these forums a lot to help me decide which tools to get as a start up kit.
The ts55r seemed like a no brainer and to be fair, what a well designed and amazing piece of kit it is...providing the sporadic bursts of electrical current surging through your body is something you can ignore!
I personally find it irritating at best and darn dangerous at worst. A blade spinning at however many rpm next to someone who's twitching like some sort of Tourette's sufferer can't be safe.
Anyway, I contacted the supplier who advised me that I should change my trestles (standard heavy duty plastic ones as I find are common enough in the trade that I should have thought a modern tool shouldn't be rendered unsafe to use near them). Or to avoid cutting on MDF. ?! Really?!
So in the 21st century, as a kitchen fitter with a small van, I can't use fold up plastic trestles or MDF without having my £400 saw combined with my £90 as hose and my £550 extractor giving me electric shocks. May as well quit my job then! Or simply use my £89 Hitachi circular saw which gives an "ok" cut but at least doesn't wish to kill me!
Anyway. My supplier also advised me to contact Phil from technical whom I have PM'd on here but have yet to have a response.
Surely if this hose connector thing solves what is clearly a known problem (however rare), why don't they just send them out to those who do have problems without all this hullabaloo.
Anyway, sorry for the rant. I'm actually really happy with all my festool stuff. I have a Kapex with all the stand and wings, a cxs, a c15, a centrotec assembly package, a ctl 26 and the ts55r with rails and clamps. Everything does exactly what I want it to do. I just hope that this exemplary customer service I hear so much about ends up solving the one issue I have.
Is anyone else still having this problem?
