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- Joined
- Sep 25, 2010
- Messages
- 257
Order placed. Most expensive cooler I have ever bought.
Sean Ackerman said:Be punctual here guys. Qty's are super duper mega limited. Get in line asap. Like I said, if you aren't lucky enough to get one, we wont be charging your card unless it ships and only when it ships.
ScottGrimmRestoration said:Sean Ackerman said:Be punctual here guys. Qty's are super duper mega limited. Get in line asap. Like I said, if you aren't lucky enough to get one, we wont be charging your card unless it ships and only when it ships.
Am I to assume mine has shipped due to my card already being charged?
Sean Ackerman said:Id bet our buddies at Atlas will have'em. Shawn posts here on the forum.
Sean Ackerman said:One of you has reached out with some valid concerns regarding CC's being "authorized." A quick rundown...
Wikipedia article: http://en.wikipedia.org/wiki/Authorization_hold
When you place an order this day in age on the web an authorization, or essentially a reservation, is put on hold for those funds. Your card is never ever charged, or the funds captured by the merchant, until the product ships. It's actually a PCI standard as far as I know and will likely one day be law. As far as we're concerned we will never ever charge your card until a product ships. The market wont stand for it and neither will we as shoppers in our own personal experience when we are the buyer. I will never let a company charge my card before a product ships, neither should you.
Paypal actually captures funds whe you pay with paypal. I'm unsure why this is their policy. Just reached out to my contact to see if this has been updated. As of a month ago it wasn't.Charlie Mac said:Sean Ackerman said:One of you has reached out with some valid concerns regarding CC's being "authorized." A quick rundown...
Wikipedia article: http://en.wikipedia.org/wiki/Authorization_hold
When you place an order this day in age on the web an authorization, or essentially a reservation, is put on hold for those funds. Your card is never ever charged, or the funds captured by the merchant, until the product ships. It's actually a PCI standard as far as I know and will likely one day be law. As far as we're concerned we will never ever charge your card until a product ships. The market wont stand for it and neither will we as shoppers in our own personal experience when we are the buyer. I will never let a company charge my card before a product ships, neither should you.
Does this include paypal too or is there a different policy for that?
Sean Ackerman said:Paypal actually captures funds whe you pay with paypal. I'm unsure why this is their policy. Just reached out to my contact to see if this has been updated. As of a month ago it wasn't.Charlie Mac said:Does this include paypal too or is there a different policy for that?
Throwback7r said:I got my cooltainer today. I was not super excited to see a "festool products.com"sticker on the lid of my limited edition cooler. Why would you put a sticker on it, come on.