benwheeler
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Untidy Shop said:
Yep!
One for the Aussies...
- Thread starter Richard83
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Yep!
benwheeler
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No need to give away a CXS when they can just show me one and then I have to buy it (as I did yesterday)!
Stephen B
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[size=12pt]Ben, re that ply - is it that Brazilian/Australian 12mm or 17mm non structural ply that is being sold by Home and Bunnings?
As I both sell and use it, just be aware that the top layers can vary up to 1mm sheet to sheet. Recently I picked through the top twelve sheets of a 17mm stack to find 4 sheets I was happy with. I suppose I have that luxury as I work there, but if you are using this product regularly and want to sand it, try and have a good look at the sheets you select. [Or find a sales assistant that is as helpfull as me! [big grin] ]
After patching a cut length of 17mm with Selleys Trim Filler yesterday, just now I sanded it and painted an undercoat with brush and roller. Reasonable result so far; but will see as top coats proceed using my version of Festool Blue/Black.
[size=8pt][member=40271]benwheeler[/member]
As I both sell and use it, just be aware that the top layers can vary up to 1mm sheet to sheet. Recently I picked through the top twelve sheets of a 17mm stack to find 4 sheets I was happy with. I suppose I have that luxury as I work there, but if you are using this product regularly and want to sand it, try and have a good look at the sheets you select. [Or find a sales assistant that is as helpfull as me! [big grin] ]
After patching a cut length of 17mm with Selleys Trim Filler yesterday, just now I sanded it and painted an undercoat with brush and roller. Reasonable result so far; but will see as top coats proceed using my version of Festool Blue/Black.
[size=8pt][member=40271]benwheeler[/member]
benwheeler
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It certainly is, and thanks for your concern! It's just for a rough job at work, as opposed to the nice precision stuff I do at home that requires green tools 
benwheeler
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Anyone tried the new Carbatec website yet? Much sexier.. Also, there's a 10% off promo til the end of the month. So if, unlike me, you haven't completely blown your budget on Sawstops and Festools, some discounted Veritas gear could be yours!
Perhaps I could stretch the budget to a few Bessey clamps..
Ps sorry for my dimwittedness - didn't get the Peppa pig reference [emoji22]
Perhaps I could stretch the budget to a few Bessey clamps..
Ps sorry for my dimwittedness - didn't get the Peppa pig reference [emoji22]
I think there whole business was stuck in the 90's. Stepping inside there shop was like going back in time apart from the prices.
If you phone them up then you have to go through a call center when all you want to do is speak to the local store. And trying to search the old website was pure torture.
This new much improved website must have cost them a dollar or two to set up, as there won't be any specials in store for a few months now.
If you phone them up then you have to go through a call center when all you want to do is speak to the local store. And trying to search the old website was pure torture.
This new much improved website must have cost them a dollar or two to set up, as there won't be any specials in store for a few months now.
benwheeler
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My main gripe (apart from the shocking quality of their home brand stuff) is that they never seem to have stock of what I want. I wanted to buy a Sawstop before the EOFY, and since they had no stock I went to Gabbet Machinery who managed to deliver one from Sydney for less than it would cost from the locals. Sold!
I must add though, that I appreciate that they have quite a large range of items on the shelf - I suppose that their focus would be hobbyists, which is not necessarily a red-hot market, and they'd have to keep stock levels under control. Still - keep the stuff I want in stock please!
I must add though, that I appreciate that they have quite a large range of items on the shelf - I suppose that their focus would be hobbyists, which is not necessarily a red-hot market, and they'd have to keep stock levels under control. Still - keep the stuff I want in stock please!
Stephen B
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[size=13pt]benwheeler said:
Ben
Jigsaw as in JigSaw Puzzle! ABC Kids television programming. Oh well if you still don't get it, let's move on. [smile]
[attachimg=2]
Ben, Kev and DB10
Re the new 'Sexy' Carbatec website. A change yes but I think the old Menu was far more comprehensive and functional.
Re Festool Vecturo Comp, anyone heard anything?
[size=8pt][member=40271]benwheeler[/member] [member=13058]Kev[/member] [member=42735]DB10[/member]
Attachments
Tried to use their new website to take advantage of their introductory 10% discount to buy something that I saw on the shelf last time I was there. Not able to find it on their website.
Tried to buy a router trimming cutter listed as 19mm dia. 25mm long but the specification on the cutter's page says 25mm dia. 19mm long and doesn't list the shaft diameter. Rang their helpline, girl didn't know answer said she would have to pass me on to someone else, after being on hold for 7 minutes gave up.
So it looks like the website might be new but business is as before - bloody hopeless.
Tried to buy a router trimming cutter listed as 19mm dia. 25mm long but the specification on the cutter's page says 25mm dia. 19mm long and doesn't list the shaft diameter. Rang their helpline, girl didn't know answer said she would have to pass me on to someone else, after being on hold for 7 minutes gave up.
So it looks like the website might be new but business is as before - bloody hopeless.
benwheeler
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Untidy Shop said:
Oh man, I think I've been spending too much time thinking about power tools.. I'm certainly very familiar with Peppa Pig (having a 2-year-old), but when I read "jigsaw" I didn't even think about a jigsaw puzzle!
No, they haven't contacted me about my Vecturo yet.. It's weird, because I was there last weekend!
Stephen B
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[size=13pt]Interesting that this thread started in April 2014 discussing the 'limits' of Carbatec's Customer Experience [eek] and here we are again discussing these limitations over one year later!
Fortunately there has been great and fascinating reading in between! [smile]
Fortunately there has been great and fascinating reading in between! [smile]
It appears that some of the people that work on their telephone help desk rely on their 2010 paper catalogue because it is more up to date than their websites. I wanted a 1/4" shaft trimming cutter and it wasn't available on their website but when they found the part number in the old catalogue it was in stock. Their term "coming soon" means "out of stock" but they can't give you an ETA.
Stephen B
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[size=13pt]Obviously from this Festool Blog, he is an excellent woodworker, but it is certainly interesting, given the current discussion here on the FOG, as to who [he claims] introduced him to Festool.
http://blog.festool.com.au/general-information/customer-focus-duncan-villet/
[size=10pt][member=42735]DB10[/member] [member=36526]Bohdan[/member] [member=4301]Aquila[/member] [member=40271]benwheeler[/member] [member=13058]Kev[/member]
[size=12pt]
If those in NA are wondering what this is all about, imagine LeeValley got it all wrong - [size=36pt]big time! [eek] [eek]
http://blog.festool.com.au/general-information/customer-focus-duncan-villet/
[size=10pt][member=42735]DB10[/member] [member=36526]Bohdan[/member] [member=4301]Aquila[/member] [member=40271]benwheeler[/member] [member=13058]Kev[/member]
[size=12pt]
If those in NA are wondering what this is all about, imagine LeeValley got it all wrong - [size=36pt]big time! [eek] [eek]
benwheeler
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DERRRR...
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