4nthony
Member
Had a Recon CT 36 show up yesterday with a busted wheel. It must've been broken during shipping as there was a bunch of black plastic bits inside the box. I can't imagine they would've packed it this way.
I've already contacted Recon sales/support.
I'm hoping they'll be able to simply send out a new wheel (spare part) rather than require me to repackage and return the entire unit.
Does anyone know if there's a policy for this regarding spare parts or whole unit returns?
Cheers,
Anthony
I've already contacted Recon sales/support.
I'm hoping they'll be able to simply send out a new wheel (spare part) rather than require me to repackage and return the entire unit.
Does anyone know if there's a policy for this regarding spare parts or whole unit returns?
Cheers,
Anthony
