Sparktrician
Member
- Joined
- Dec 4, 2009
- Messages
- 4,606
SDWW2019 said:Not sure how much we can bash USPS. Just like most things in life, customer service is dependent upon the person and service has been undercut due to cost cutting and efforts to build efficiencies with deliveries. In some cases, there are good people striving to serve the best they can and others who are just trying to get home and do the bare minimum (this happens in every field). USPS has also been underfunded and beat up by private competition for decades. Further, business has been drying up with less and less paper mail being sent (killing revenue) and other legacy/operational costs (e.g., pensions, gasoline, etc.). Add to this the average $18/hr pay and it’s no surprise that we get mediocre service. I also feel that we all, at some level, drive these changes through our own consumer habits, desire for speed, and complaining when we actually have to pay real costs for our goods and services. As they say garbage in, garbage out.
One thing that infuriates me is that we can "unsubscribe" from junk email, but we can not stop the incessant flow of junk paper mail, including that really stinky paper "advertrash" masquerading as a newspaper, never mind the political advertrash. Around here, one can visit a post office and have a hard time finding a postal employee that can speak coherent English. [mad] And right down the street, there's a Postal Plus franchise run by an Indian-origin family of hard-working people that is a true pleasure to visit, while visits to the local USPS location leave one feeling as if they need to go home and take a shower.