Sucked in to a scam site purchase by a different type of greed

Vtshopdog

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Started refinishing a couple of older sliding glass doors yesterday and they need some new hardware. I'm in a hurry for parts as refinish requires dismounting the doors and I'm running out of warm weather. Amazon has most things I need, but bottom of door has a unique U-shaped metal backed brush seal that is discontinued and impossible to find. Original (now unavailable) part listed for $60++ each. Deep google searches showed a plastic substitute available and even better found them on closeout for $25.

Tired and in a hurry, sent in the order last night without looking at anything else on seller site. Checkout had a slightly primitive, sketchy feel and I use PayPal. When my order goes through PayPal it kicks me back to the site, my cart is still full and it's asking me to pay again. Full stop, look at the site and it has all sorts of random home goods and everything is 70% off - blatant, obvious SCAM site. As best I can tell it's possibly based in North Korea.

Overnight seller sent 3 USPS tracking numbers, all bogus. PayPal made it slightly hard to dispute and I simply bent the truth (umm, made up stuff?? Well, lied actually....) by claiming I had requested to cancel sale via email and seller promised refund with return #1234567. Total BS, but I figure the seller won't bother disputing my bogus return of their bogus sale.

TAKEAWAY:
Desperation to procure a discontinued, hard to find part is another type of greed and I got sucked into making a transaction not that different than chasing a too good to be true deal on tool or electronics item. New rule will be to always go to an unfamiliar seller's home page and scrutinize before ordering.
 
I usually always try to pay with PayPal as they've been good to me. They've returned my $$ from 2 different sites where I also ordered "old and otherwise unobtainable items." Lesson to learn, if you can't find it anywhere else...there's probably a good reason why. :ROFLMAO:
 
I've never had a problem with PayPal covering / refunding a purchase. Nor any problem with scam / fraud refund with MC or VISA either.

Seth
 
I too use Amex when making a risky purchase. I’m surprised Cheese had a good experience with PayPal. I’d heard it was buyer beware there.
My understanding is that PayPal is seller oriented far more so that Amex, with is a credit service. I’ve assumed that many vendors accept PayPal exclusively because they have more seller protections than credit cards do. A Google search confirms, this from Google A.I.


For purchases, using an American Express credit card is safer than using
PayPal, which is a payment platform. While both offer robust fraud protections, Amex provides more direct, comprehensive protection without the risks and complexities of using a third-party intermediary like PayPal.



And here is my Google search on the subject:

 
Seth and Cheese, is you PayPal account linked to your bank or credit card?
Mine is not......intentionally.
It's extra steps, but I specifically send money into that account, when I plan to use it.
I'm a bit paranoid and having that "air gap" seems safer. I have received a few scam emails that were thanking me for my purchase, with a fake invoice, paid via PayPal. I just smile and move on.
 
I've never had issues getting refunds with either a credit card or PayPal, but either can chew up a bit of time. I have my PP account linked to a credit card and a checking account but default when making PayPal purchase is to use the card as this creates another layer of recourse. A transfer from checking account might never come back. Using PayPal instead of directly entering card info keeps the card number out of retailer's hands.

Transaction described in this thread was a bit more challenging as I requested refund about 12 hours after the sale. PayPal protocol would be for buyer to first take things up with seller and if no resolution reached they will step in. As it was very obvious the sale was scam, instead of reaching out to North Korea I skipped a couple steps to speed things up and checked a couple boxes in PayPal's automated submission form that got the refund issued in minutes.
 
Mine is not......intentionally.
It's extra steps, but I specifically send money into that account, when I plan to use it.
I'm a bit paranoid and having that "air gap" seems safer. I have received a few scam emails that were thanking me for my purchase, with a fake invoice, paid via PayPal. I just smile and move on.
I probably get more than 100 of those a month. Just like you I smile and delete.

Peter
 
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