Crazyraceguy
Member
- Joined
- Oct 16, 2015
- Messages
- 4,887
I'm definitely not a defender at all cost, as I have criticized several things they have done/continue to do. NAINA being only one of them. I have been very vocal about the 7/16" socket thing, the MFK700 bit size thing, Plug-it on TS60, etc
Ikea, to use the original comparison, it selling to "Joe homeowner" (or more likely apartment dweller) who may not have any tools whatsoever. Totally different thing.
A guy buying Festool stuff has tools, or is at least willing to get what he needs. Tradesmen and high-end hobbyists are in a different place from RTA furniture.
Like pretty much every tool manufacturer, they provide the one to do the most common task. I wouldn't consider changing a saw blade or router bit, to be maintenance. Those are part of the operation of the tool.
You wouldn't expect DeWalt, Milwaukee, Makita, etc. to supply a screwdriver to replace the brushes, or the baseplate, but one to swap bits/blades yes.
To me, the offensive part is when they "give" you crappy tools, just to say they supplied it.
The combo-wrench thing that came with my DeWalt scms is a joke. It has the 5/8" socket on one end and the Torx (20?) on the other. Neither is useful. The Torx screw needs many revolutions and a bent (L shaped tool) is not good for that. The other end is difficult too, because the offset of the bend it too long and the leverage end too short. I, similar to you, have dedicated (proper) tools in the drawer right below the saw. I get it, that it is nice to have the tools you need, right with you. I specifically bought screwdriver style Torx drivers for each of my OF1010 Sytainers, but I see that as my issue, not the manufacturer's responsibility.
All of my "spare" Plug-its are in a drawer, so I could get it back out and send it with a tool, if I did decide to sell something and it would literally look like brand new.
Triton did it too. The ones I have previously owned came with nice, forged collet wrenches, just like Milwaukee does. Then they cheaped-out and went with some junk stamped steel things that absolutely feel horrible in hand. The router is still great, but don't insult me with poor quality "included tools". I bought a regular mechanic's style wrench for the drawer near it, even though I have one of the correct size in the main tool box. Convenience does matter.
Ikea, to use the original comparison, it selling to "Joe homeowner" (or more likely apartment dweller) who may not have any tools whatsoever. Totally different thing.
A guy buying Festool stuff has tools, or is at least willing to get what he needs. Tradesmen and high-end hobbyists are in a different place from RTA furniture.
Like pretty much every tool manufacturer, they provide the one to do the most common task. I wouldn't consider changing a saw blade or router bit, to be maintenance. Those are part of the operation of the tool.
You wouldn't expect DeWalt, Milwaukee, Makita, etc. to supply a screwdriver to replace the brushes, or the baseplate, but one to swap bits/blades yes.
To me, the offensive part is when they "give" you crappy tools, just to say they supplied it.
The combo-wrench thing that came with my DeWalt scms is a joke. It has the 5/8" socket on one end and the Torx (20?) on the other. Neither is useful. The Torx screw needs many revolutions and a bent (L shaped tool) is not good for that. The other end is difficult too, because the offset of the bend it too long and the leverage end too short. I, similar to you, have dedicated (proper) tools in the drawer right below the saw. I get it, that it is nice to have the tools you need, right with you. I specifically bought screwdriver style Torx drivers for each of my OF1010 Sytainers, but I see that as my issue, not the manufacturer's responsibility.
All of my "spare" Plug-its are in a drawer, so I could get it back out and send it with a tool, if I did decide to sell something and it would literally look like brand new.
Triton did it too. The ones I have previously owned came with nice, forged collet wrenches, just like Milwaukee does. Then they cheaped-out and went with some junk stamped steel things that absolutely feel horrible in hand. The router is still great, but don't insult me with poor quality "included tools". I bought a regular mechanic's style wrench for the drawer near it, even though I have one of the correct size in the main tool box. Convenience does matter.