TS 75 Track Saw Problem

[legendtwo]

I purchased a TS 75 saw in February of 2013.  It is not used on a daily basis and is stored in a locked room that contains only Festool products we use at our company.

The TS 75 has started ejecting what appears to be lubricant out of a port hole located on the main saw housing above the cut depth adjustment tab.  

The saw seems to eject even more fluid when the saw is set for 45 degree bevel cuts.

The lubricant loss is significant enough to have caused me to stop using the saw for fear of burning up the motor or seizing up the saw.

Anyone else have a problem like this?

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[semenza]

Call Festool service in the morning. They will help you out.  You are still within the first year of warranty so they pay shipping both ways if it needs to go back.

Seth

 

[Paul G]

Call Festool service in the morning. They will help you out.  You are still within the first year of warranty so they pay shipping both ways if it needs to go back.

Seth

Are they open Saturdays?

 

[semenza]

Call Festool service in the morning. They will help you out.  You are still within the first year of warranty so they pay shipping both ways if it needs to go back.

Seth

Are they open Saturdays?

OK, then , Monday  [embarassed] 

Seth

 

[hitandruntz]

I had same issue this summer. I was building sets for a new tv show in a huge warehouse that didn't have air conditioning. it was the hottest week of the summer and I noticed the same thing. I called festool and they sent me the UPS shipping info to send it to them. the TS75 is my only track saw and I was relying on it heavily at the time. I didnt want to send it in and be with out it. the oil leaking only lasted for a day and never happened again. I never noticed any difference in  cut quality, sound of the saw, or any change in performance.  I still have the ups label and can still send it which I will soon because Im not relying on it as much.

 

[legendtwo]

Thanks for the input everyone.  I indeed did contact Festool and found them very helpful.  I explaned the issue and they sent me a prepaid UPS shipping label through my email.  I filled out the work order form  Festool provides online and included a few pictures showing the leakage.

Seems they will address the problem.  I felt like they genuinely wanted to help and would get right on it.

The leakage in this saw had not stopped, so I felt I had best send it in to be serviced.

 

[legendtwo]

Just to update on this.  I sent my TS 75 saw in to Festool for servicing.  I received it back from Festool three days later.  They replaced the bearing housing and an O-ring.  They also cleaned the housing of the saw.  It looked new when I got it back.

Great service.

Hopefully no more problems will arise.  Love the saw.

 

[Crockski]

I had exactly the same problem with my TS75 today. I bought it second hand about 6 months ago in "as new" condition, the seller claimed to have registered the saw with Festool when new (about 2 years ago).....will this be covered under warranty?

 

[ajones]

If its in the three years then it will be,phone tts with the two numbers on the  saw

 

[carrera4s]

My TS 55 was doing the same over the weekend and my garage was very hot.  Its is a second hand saw but the previous owner did not use it much, unfortunately the three years has passed.    I'll get it to the agents somewhere this week.  (PS, the reddish color is due to the Arfrican Rosewood / Bubinga that I am cutting)

 

[wow]

carrera4s [welcome] to the FOG!

Sorry your first post had to be about a problem, but I'm sure Festool will get it sorted our for you. Be sure to let us know how things turn out?

And now that you're here, please start a new topic and tell us about yourself, your shop, and your projects? And be sure to post pictures - we LOVE pictures!

 

[carrera4s]

Will do!  I built one of Tim's MFTCs and will post a few pictures when I have a bit more time.  Also busy with another big project (biggest one so far for me anyway...) but a bit more later on...

 

[Rockne]

I had this happen to me over the weekend (TS-55 REQ).  I made the horrible mistake of trading in my first TS 55 when the recall happened.  That first saw was fantastic - easily the best power tool purchase I've ever made.  The TS 55 REQ that replaced it came with a crappy blade (it was completely shot after about 50 cuts in 3/4" baltic birch plywood, and the odd cut here and there), and now is leaking oil.  As I've said in my previous posts, I'm a very occasional hobbyist. . . Did anyone else get a bad replacement saw?  I'm wondering if the "traded in" saws found their way back into circulation as "new" saws after Festool waved their magic wand over them. 

 

[ear3]

Never heard of or experienced this problem before back when I had a TS55REQ.  Perhaps there are other others?

 

[danbox]

I think this might just be bearing grease, the theme here seems to be hot conditions.

The grease used is pritty cheap by all accounts around the top bearing on the motor and can separate so it might just be the liquid from this.

 

[TylerC]

From the sounds of it, it's probably not an issue, but I'd definitely recommend calling our service department if you're concerned about it or if other problems arise.

 

[McNally Family]

From the sounds of it, it's probably not an issue, but I'd definitely recommend calling our service department if you're concerned about it or if other problems arise.

This is a common problem with many power tools that sit too much.  It is the bearing grease that seeps past the seals (o-ring), and is caused by low usage, and little movement.  I'm sure the heat accelerates the problem by thinning the grease.  I am sitting here right now looking at my 25+ year old spline drive Bosch rotary hammer, that is in need of a good "repacking".  I have just received the service kit from a parts house (that is in short supply), but have decided against fixing it now because I still do not need it, and I'm not sure I could find the kit again in 10 or so years, so I will just save the repair kit and use it in the future when I need the capabilities the tool provides.

 

[oldie]

Wouldn’t surprise me if something in what you wrote - but unsure how widespread it might be. 

I have had a Makita HR2470 SDS for years; which can get used intensely when required -
but then can sit for weeks/months on end unused. 
Usually kept on a shelf upright, or, horizontal. 
On one occasion stored upside down; when, sometime later, got it out - small amount oil had leaked out. 
Now make sure not stored upside down - really threw me at the time. 
Nothing like this has happened with any other power tools I have. 

Good that Festool took care of you legendtwo. 

Richard (UK)